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patt7777
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- Review count1
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- First reviewJanuary 16, 2010
- Last reviewJanuary 16, 2010
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patt7777's Reviews
Service Highlights Set up newly purchased TV Connect up to 7 components in 1 room (e.g., DVD player, gaming system) Neatly dress exposed wires Program the basic functions of manufacturer-supplied remotes Ensure all equipment works properly and demonstrate how to use Have questions about this Geek Squad service? Ask fellow shoppers and Best Buy staff. Share your answers.
Posted by: patt7777
from connecticut
I waited to speak eith a technician for over 20 minutes, only to have to call the store and find out that was the wrong number given to me to set an appointment. When I called the correct number, I waited another 20 minutes to speak with someone who could only give me an appointment 2 weeks out...and still had me wait while he consulted for the appointment and tried talked to a technician. They need to hire more people if they want to advertise this service. Will never use them!!!!
What's great about it: nothing
What's not so great: phone lines are awful, long waits for nothing
No, I would not recommend this to a friend.
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