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August 18, 2011
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August 18, 2011
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petlover10's Reviews

Hoover - SteamVac with Clean Surge - Patriot blue and opaque

This Hoover SteamVac features a SpinScrub multiple brush system for outstanding cleaning performance. The translucent tank makes it easy to view water levels.

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This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
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Customer Rating

Not the quality machine I thought I was buying

on August 18, 2011

Posted by: petlover10

from york, PA

I'm pretty resourceful about researching products before I purchase them. So when I was looking for a carpet cleaner to replace my previous Hoover that had served me well for almost 10 years, I was looking for another Hoover. After reading thru a number of reviews for both Hoover and other brands, I chose this model as it received excellent reviews. During the first few uses, my opinion would have been the same as the reviews I had read. However, less than two months after purchasing this carpet cleaner - it was already beginning to fall apart. One of the spinning scrub brushes in the main cleaning portion of the cleaner has fallen out. When I tried to replace it, I found that it must have been working it's way loose as the housing where it sits is chewed up and the brush will not stay in the housing. This is going back to the store.

What's not so great: Started to fall apart after less than two months.

No, I would not recommend this to a friend.

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