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This user is a My Best Buy® Elite Member, who has spent $1,500 on eligible purchases and is now getting 1.10 points per dollar. They may have received My Best Buy® bonus points for submitting reviews.
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
This user is a My Best Buy® Elite Member, who has spent $1,500 on eligible purchases and is now getting 1.10 points per dollar. They may have received My Best Buy® bonus points for submitting reviews.
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
Prepare for long hours of gaming with this Insignia charge and play kit for Xbox One and One S. It slots into your Xbox One or One S controller so that you don't have to use disposable batteries, and it charges on the go. A 10-foot cord ensures a controller using this Insignia charge and play kit can be used anywhere in your room.
This user is a My Best Buy® Elite Member, who has spent $1,500 on eligible purchases and is now getting 1.10 points per dollar. They may have received My Best Buy® bonus points for submitting reviews.
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
This user is a My Best Buy® Elite Member, who has spent $1,500 on eligible purchases and is now getting 1.10 points per dollar. They may have received My Best Buy® bonus points for submitting reviews.
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
This ARRIS SURFboard cable modem uses DOCSIS 3.0 technology to ensure speed that lets you surf the Web and download videos, music and images with ease. The integrated wireless network (802.11n) is backward compatible with 802.11b/g access points
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
Have had three different Motorola Surfboard modems in the past, and they've all been great -- thought I'd take the risk with this one and get the modem/wifi router 2-in-1 -- big mistake -- Motorola is great with cable modems, but no so much in wifi or routing/LAN admin --
After calling my ISP to provision the modem, I went to access the web console to configure, and changed its default local IP to the subnet I prefer -- it tool 5 mins before it applied (in the meantime, I'm calling my ISP thinking the provisioning was unsuccessful) -- finally took, and I could access -- ok -- configured wifi -- successfully connected all my devices in the house -- wifi glitched out after an hour -- had to reset the device (which resets the modem every time since it's a 2-in-1) -- ok --
Next, DHCP table would not show all my devices, even though all were connected -- ok glitchy -- proceeded to create 2 DHCP reservations -- 10 mins later, the 2 reservations I created disappeared from the config!!
Called Motorola about this, and they said yeah it should not be doing that -- could have been a faulty device, but then read some bad reviews on this device on amazon -- sorry Motorola, I still love your cable modems, but will steer clear of your 2-in-1 devices!
My Best Buy number: 1041195595
My Best Buy number: 1041195595
What's great about it: Nice modem for WAN connectivity
What's not so great: Terrible wifi and routing functionality
This ARRIS SURFboard cable modem uses DOCSIS 3.0 technology to ensure speed that lets you surf the Web and download videos, music and images with ease. The integrated wireless network (802.11n) is backward compatible with 802.11b/g access points
Overall1 out of 5
Glitchy!!!!!!
BykusdanefromUnited States
Have had three different Motorola Surfboard modems in the past, and they've all been great -- thought I'd take the risk with this one and get the modem/wifi router 2-in-1 -- big mistake -- Motorola is great with cable modems, but no so much in wifi or routing/LAN admin --
After calling my ISP to provision the modem, I went to access the web console to configure, and changed its default local IP to the subnet I prefer -- it tool 5 mins before it applied (in the meantime, I'm calling my ISP thinking the provisioning was unsuccessful) -- finally took, and I could access -- ok -- configured wifi -- successfully connected all my devices in the house -- wifi glitched out after an hour -- had to reset the device (which resets the modem every time since it's a 2-in-1) -- ok --
Next, DHCP table would not show all my devices, even though all were connected -- ok glitchy -- proceeded to create 2 DHCP reservations -- 10 mins later, the 2 reservations I created disappeared from the config!!
Called Motorola about this, and they said yeah it should not be doing that -- could have been a faulty device, but then read some bad reviews on this device on amazon -- sorry Motorola, I still love your cable modems, but will steer clear of your 2-in-1 devices!
kusdane
United States
Still, very glitchy LAN functionality
July 10, 2013
Thanks for your input -- you must've lucked out with your 3 devices!
As I mentioned, I did indeed contact my ISP to provision the modem, which you are correct, is a mandatory step when changing modems -- my ISP absolutely requires the device's new MAC address and serial number (if not, upon opening a web browser, you are immediately taken to a company landing page stating to contact them) --
But, WAN connectivity aside, it was the unexplainable behavior of the local DHCP table which was the deal-breaker for me -- I had numerous devices that were successfully leased an IP address by the router, but the DHCP table would only reflect 2 or 3 devices at a time, and it was random which device it would show -- so there was no way of accurately monitoring what devices were connected to my LAN --
Plus, I have some static routing in my home config, so I like to utilize DHCP reservations for certain devices -- after setting up 2 reservations, the corresponding devices were successfully leased the intended IP addresses -- however, about an hour later, those reservations literally disappeared from the config!
Anyway, I probably just got a dud (as Motorola tech support stated), but did not want to chance it further --
So for now, I'm back to my old Motorola SB6120 (which is at least still a DOCSIS 3.0 modem), and my 5-year old Buffalo wifi/router -- going to eventually get the Motorola SB6141, since as I said, I know Motorola is solid for WAN connectivity!