This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
I have owned 5 of these radios. I LOVE THEM but the Geek Squad guys duck for cover when they see me. I learned to always buy the extended warranty when the first one went quiet at 3 months. Every thing else worked. Just no sound. It was like the mute button was pressed but the mute icon didn't indicate so. Thinking the problem was the earphone jack I performed a little surgery it to try and fix it but the surgery became an autopsy. The problem must be in the firmware or the uC because all the components seem OK. I bought another one with extended warranty. Now I just plan on going back to the store every 6 or 8 months and pay $9 for a new one.
They must cost next to nothing to make because many users have reported the same problem on the Insignia website but the problem continues and is very uniform in nature. Either that or BestBuy is taking a bath on their extended warranty.
What's great about it: Very portable, good reception, good sound
What's not so great: Goes mute within 6 months on average