Expand desktop functionality when you upgrade to this iBuyPower Intel Core i7. A DVD and CD burner lets you watch or listen to media direct from disk and creates more versatile file-sharing options. NVIDIA graphics, four USB ports and next-generation wireless connectivity on this iBuyPower Intel Core i7 make it a great option for work or play.
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This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
I am writing this review in November and I bought the computer in May. I think a lot of people unbox, plug-in then review. You have to have the device awhile for a proper review. Anyway this is a decent enough computer. The Good - Quiet, after startup you never hear a sound. There has not been any kind of heat or power issue. It has run perfectly smooth since the day I got it. The graphics card has enabled me to play any game I tried but to be honest my game purchasing strategy is to buy older games when the price drops so I haven't really tried to push this machine to it's limits. All performance tests give me great readings in processor speed and GPU performance. I usually have a lot going on even when switching to playing a game. For instance I will have my WebRoot acive, Chrome with about 8 tabs open and a folder or two with either a video player or Word doc open as well. It never prevents me from doing anything smoothly. I have never had to make adjustments in order to do what I wanted to do because I was taxing the memory or something. I bought a HP25vx Monitor and it's also fine. Maybe not the greatest specs but I'm kind of suspicious about what my human eye can see. Would I really notice if I'm looking at a $200 monitor as opposed to a $400 monitor if they weren't side by side? I don't think so. I run native 1920x1080 resolution. I always keep a FPS counter and it's always running 60 or better. Webroot is Great although it didn't detect malware hidden in some PDF's I downloaded but I was able to identify it via process of elimination without any lasting damage. Since I had the Geek Squad do the setup, I didn't have them take it out of the box when I picked it up. I should have because it has this cool transparent side of the tower where you can look in and there is an app that comes with this PC where you can change the color and blinking speed of the lights. But the inside is totally smudged and dirty and still remains after 6 months because I am afraid to take it apart to clean it. But that's just me. Purchasing a PC from Best Buy is a really good idea because of the Geek Squad. Initially they cover hardware then after 3 years just software - but for as long as you want to pay the $99/yr. Well worth it because they can remotely login to your computer and fix virtually anything without you having to bring it in to the store and be without it for a period of time. I have a Geek Squad contract on at least one device since 2012. That brings me to the manufacturer help desk. You call and after a robot asks you if you purchased it online or at a store you are immediately connected to an agent. Amazing. Toshiba is like hours of waiting. These guys are really kind of smug and sarcastic but they do the job. Overall you have to give the manufacturer support grade as excellent because of their accessibility. The only bad is the peripheral equipment. I have already bought a new keyboard because I really hated theirs but maybe that's just me. The keyboard layout was kind of weird and the Enter Key doubled spaced while the number pad one didn't. Plus the keys don't light up. There is just a light on the sides of the keyboard for looks. There is a wired mouse. Wired because, as they explained to me, you get a faster response time when gaming. However, the mouse has a really cheap feel to it and I also switched to a basic wireless Logitech. Also there is really no manual. Just a real technical thick booklet on the inputs/outputs, processor and GPU. It didn't tell me what the extra buttons on the mouse did. When I called, they told me this middle button with a slider that says 'dpi' on it doesn't do anything. Just a back and forward button in addition to the standard right and left mouse buttons(and middle wheel/button). So that kind of miffed me. If you're selling high-end gaming computers to people who know what they're doing why have some useless gimmick. When I bought this computer there were zero reviews. By the time I picked it up there were 3. Now there is a lot and mostly quite good. My review breaks down - kind of pricey but does the job. Mouse and keyboard are subpar. So far so good and (more)time will tell. Can you edit your review every 6 months? That would be really helpful for perspective buyers.
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
The sound is absolute perfection. The bass is unbelievable. It can hit the high notes as well with not a hint of distortion. I put a towel under the speakers on a shelf above my computer desk to avoid any movement and vibration. The sub woofer sits underneath my desk on a rug. I can't even listen to music on my MP3 player anymore now that I know what perfect sound sounds like. Absolutely worth the price. One oddity is that there is no off switch. The 'on' lite stays lit. However, there is no heat anywhere. Sub woofer is as cool as can be so there has been no issue. Have owned the product for 6 months.. Easy install - just plug into your headphone slot on your computer. SO GLAD I SPENT THE MONEY! You could get something fairly decent for $75 or absolute perfection for $150. The bass is the kicker. It booms. I can feel the burst of air from the sub woofer on my ankles - and I like it. When I demo it for friends they are knocked out by the power of the bass. Despite the German sounding name - it's an American family owned company.
Expand desktop functionality when you upgrade to this iBuyPower Intel Core i7. A DVD and CD burner lets you watch or listen to media direct from disk and creates more versatile file-sharing options. NVIDIA graphics, four USB ports and next-generation wireless connectivity on this iBuyPower Intel Core i7 make it a great option for work or play.
Overall5 out of 5
Great computer, funky customer service
ByK3UK
The PC performs as advertised. I conducted a benchmark test of the CPU and graphics card. The CPU received essentially a B+ rating and the graphics card an A. It was purchased for my son for gaming because his existing computer could not handle some games. Those same games perform flawlessly on this PC. Regarding the few comments by previous reviewers about the PC arriving with disconnected components, Ibuypower's instructions advise that the PC is opened and inspected for loose components before you boot it up. This is because some components are not designed with the rigors of shipping in mind. This PC had foam packing strategically placed inside the PC to prevent things shaking loose. It worked, the PC had no disconnected hardware issues. I ran it to one REALLY ANNOYING issue, Geek Squad support. I needed to call them because when I booted up ... Windows 10 was not validated. The screen advised I check for a sticker on the back of the PC. I did, no sticker on the back. The screen instructions said, if not on a sticker at the back, check the disc that comes with the PC. That did not work either. Several hours of phone calls to BB over two days did not resolve the matter. They said it can ONLY be handled by returning it to the store. That was a 400 mile round-trip drive that I wanted to avoid. They said it was impossible to issue a Windows key over the phone. I escalated the support case and got nowhere. BB explained that keys are "no longer on a sticker on the PC due to piracy issues". I waited until Monday and called Ibuypower who are closed weekends (which is annoying). Duh! The Windows key was on a sticker on the SIDE of the PC case. I never even looked on the side since the screen instructions. suggested the back. The Ibuypower tech support guy was very condescending, a guy called Manny exhibiting poor customer relations skills. Despite all that, the PC is a great PC and the price dropped $100 two days after I bought it. BB refunded the $100.
Jimbo1965
Chicago, IL
IBuyPower Tech Support
July 1, 2016
IBuyPower tech support has the good and the bad. The good is that you can connect with an agent fairly quickly. Faster than AT&T, faster than Geek Squad. Plus they are American or seemingly so, without an accent of any kind so there is no miscommunication. The Bad is that they are indeed condescending. Like they just don't really care whether you like them or not. You won't find a 'How Was Your Experience?' Feedback query here. But for the most part they get the job done. Just without the friendly 'Customer Service attitude' I'm used to. I think that a lot of people write their review withing a week of purchase which isn't really helpful. So I am waiting 6 months and will try to continually update it if possible. But after 2 months so far so good. Just disappointed with the mouse and keyboard. I already bought a different keyboard due to the poor and unusual layout plus the enter key(main) was triple spacing. Mouse seems really cheap and when I asked IBuyPower tech support what the extra buttons do - he responded 'probably nothing'.
Expand desktop functionality when you upgrade to this iBuyPower Intel Core i7. A DVD and CD burner lets you watch or listen to media direct from disk and creates more versatile file-sharing options. NVIDIA graphics, four USB ports and next-generation wireless connectivity on this iBuyPower Intel Core i7 make it a great option for work or play.
Overall5 out of 5
Amazing Computer
ByTaishi
Normally I'd build my own computer, but because of circumstances I had to buy a prebuilt pc because it would've been cheaper. The computer is powerful. I can play Overwatch at the highest settings. It's also great for other high end graphic games. You can also use a program to change the color of the lights in the case.
Few things I'd like to point out. The top LCD light would fall and hang in the case. Had to tape it in order to keep it in place. Also plan on adding more RAM and replacing the CD drive with a Bluray drive. Other than that, I don't regret buying it. Also the keyboard and mouse that comes with the computer are great.
Jimbo1965
Chicago, IL
Disagree about the peripherals being great
August 18, 2016
That's the only thing I don't like about this computer. Hated the layout of the keyboard with it's way over sized enter key and small backspace key. Also, for the price it should have be backlit. As far as the mouse, it feels lighter and not in a good way, than your average logitech. It's not wireless because supposedly the wire gives it a faster response time. But it has a button on top that says dpi that does nothing. The IBuyPower tech support said there might be buttons that won't do anything. I don't see why they would put such cheap peripherals on a great computer. I have already replaced my keyboard.