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- Review count1
- Helpfulness votes3
- First reviewMay 13, 2010
- Last reviewMay 13, 2010
- Featured reviews0
- Average rating5
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mike801's Reviews
This hub works with your high-speed Internet and your home phones to deliver VoIP phone services and supports up to 4 Ooma Telo handsets. With easy setup, you can enjoy unlimited U.S. calling and low international rates.*
Customer Rating
5
Works great, easy to install, good quality calls,
on May 13, 2010
Posted by: mike801
from Salt Lake City, UT
I started my OOMA service on March 4th. The installation directions were easy to follow and the phone system was working within 15 minutes of me opening the box. It’s a sleek looking box, comes with all the cords I needed, and I essentially just had to switch some plugs and cables from the internet and plug it in. It took a few minutes to boot up, exactly like the instructions said. The phone call to register went perfect. After using it a week, I liked it, and know I was going to keep the system, so I ported my number over. They emailed me a date the change was going to take affect that was about 3 weeks out. They emailed me during that period, giving me updates on the process. It was switched the day they had originally said, and it works great. The clarity is excellent, I love the voice mail features. I just wish they gave you an option to plug a regular phone into the box for the second line, instead of making you buy their wireless phone. I had a few questions about billing, and features. I had read criticisms from other reviews in the past. My experience was totally different. Someone answered the phone within one minute; they spoke clear English, and were easy to understand. I would bet they are now taking calls in the US rather than overseas. The person on the phone knew the answer to the questions, and was very helpful. I would defiantly recommend OOMA to anyone wanting to save money on paying an ongoing monthly fee for a landline.
What's great about it: easy to set up, good customer service, quality call sound
What's not so great: they require you to buy their wireless phone to use both lines at once
I would recommend this to a friend!
Ease of Use
5
Features
5
Performance
5
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