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    May 21, 2014
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MsD6206's Reviews
 
CRANE - 1 Gal. Adorable Ultrasonic Cool Mist Humidifier Elephant - Gray
CRANE - 1 Gal. Adorable Ultrasonic Cool Mist Humidifier Elephant - Gray
Get relief from cold and flu symptoms and bring wellness to your entire family with a Crane Adorable humidifier. Featuring an award winning, child friendly animal designs and top rated performance. Crane~s 1 Gal. Adorable ultrasonic cool mist humidifiers provide up to 500 sq. ft. of coverage and 24 hours of soothing moisture to help relieve the effects of dryness and congestion, helping you and your family to breathe easy and sleep through the night peacefully.
 
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Customer Rating
2 out of 5
2
Terrible Quality, Worse Customer Service
on May 21, 2014
Posted by: MsD6206
from Seattle, WA
We purchased this item to place in my 4 year old son's room. It worked great during the night, just like we hoped it would. This week, after just under three weeks of use, the tank cracked and is completely unusable. I contacted the manufacturer, Crane, to let them know what happened and how disappointment I was in the quality of item, especially since it was intended for use by children. The response I got back was simply a link to the replacement parts available for order on their website, with no mention of the actual reason I contacted them. I purchased the replacement tank, as that was my only option, but emailed them back letting them know I was now also disappointed in their level of quality service as well. I also noticed that although you can make purchases on their website, there is no ability to leave reviews. This was definitely a One and Done purchase of a Crane product.
What's great about it: Does what it advertises...
What's not so great: ...For about two weeks.
No, I would not recommend this to a friend.
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