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BNinCA
 
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    1
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    February 19, 2010
  • Last review
    February 19, 2010
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Ooma - Telo VoIP Home Phone Service - Black
Ooma - Telo VoIP Home Phone Service - Black
This hub works with your high-speed Internet and your home phones to deliver VoIP phone services and supports up to 4 Ooma Telo handsets. With easy setup, you can enjoy unlimited U.S. calling and low international rates.*
 
  • Tech Insider Network
Customer Rating
3 out of 5
3
Make sure you check you internet connection first
on February 19, 2010
Posted by: BNinCA
from Altadena, CA
When you use the internet, you are usually concerned only with speed. But with voice over ip (VOIP) other parameters also matter. We have a cable modem which delivers 7 MBps download and 1 MBps upload: better than requirements and better than average. Yet, with our Ooma device, often people complain that the sound coming from our side is choppy and unintelligible. I called Ooma tech support and they asked me what the jitter was. You can check this parameter by going to http://myvoipspeed.visualware.com/ and selecting the "VoIP Quality Test". A jitter of < 5 ms is required by Ooma. Well, the jitter we experience is anywhere from 1 ms to 67 ms depending on the time of day and other traffic on the internet. Our ISP, Charter cable, doesn't support jitter performance so there is no remedy.
What's great about it: Elegant design
What's not so great: Very dependent on insternet connection quality
No, I would not recommend this to a friend.
Ease of Use
5 out of 5
5
Features
4 out of 5
4
Performance
2 out of 5
2
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25of 27voted this as helpful.
 
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