This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
Over the years I have dealt with probably hundreds of APC UPSes at my workplaces and except for the high end enterprise Backups that I used in the Navy that cost thousands of dollars, I have yet to have one work the first time straight out of the box. Today was no exception.
I picked up the BX1300g at the closest BB (a 70 mile drive) and brought it home, flipped the battery, plugged it in and nothing! So now I get to make a 140 mile round trip tomorrow. The last time I bought one of these smaller home models it took three trips before I got one that worked and now after two years the battery is toast and APC would not sell me a replacement battery.
I would have said never again a long time ago, however APC is practically the only brand left in brick and mortar stores. The only thing crazier than buying another APC from Best Buy would be buying any brand of UPS from an online retailer since trying to ship anything with a battery back by USPS or FedEx can now get you in trouble with the law.