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This is a great radio if you live within, or near a city. The extra free channels you get are fantastic. Here in Westchester, next to NYC, we have been without a country station for years. Now I can listen to WLTW-HD2 and get country music 24/7.
The only drawback is HD radio technology in general. The FCC only lets a station broadcast its HD signal at a fraction of the power of the main analog signal. This means you have to be within 30 or so miles of the station to get all the HD channels.
Also remember the reset button. HD radio is digital and thus the radio is a mini computer, if it goes dead reset it just like you would a computer, only faster.
What's great about it: Easy to use, works great out of the box, so many new free channels!