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PabloR12345
 
 
 
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    May 22, 2010
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    May 22, 2010
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PabloR12345's Reviews
 
Share Internet access, printers and files from anywhere in your home or office, and enjoy fast and easy multitasking with a safe, secure Geek Squad-installed wireless network. A Geek Squad Agent will come to your location and conduct these services: Network up to 2 devices (options listed below) File and printer sharing Media sharing Printer connection Router setup Network security Internet configuration and physical setup, including ISP setup Network and Internet connectivity repair (reconfigure and reconnect) VoIP setup Sample devices include: Computer (PC or Mac) Gaming console Internet connection Network repair Digital content sharing File sharing Printer sharing VoIP setup Video sharing iTV, Slingbox, TiVo or Media Center extender Note: Does not include computer repair. Online Service Order Details When you order this wireless network set-up service online, you will receive a shipping confirmation email when we validate your purchase. We'll call you within 72 hours of this confirmation to schedule your appointment. For your convenience, we'll also provide you with contact information on a confirmation card mailed to your home. Services have a 30-day labor warranty, but are not returnable after the services have been performed. See Terms & Conditions for more details. To cancel or reschedule your appointment, please call 1 800 GEEK SQUAD (1-800-433-5778). Note: If you have also ordered a new desktop or laptop computer, be sure to reschedule your appointment if you are notified of a product backorder or delivery delay. Questions? Call us toll free at 1 800 GEEK SQUAD (1-800-433-5778). See more Geek Squad services available for order online.
 
  • Tech Insider Network
Customer Rating
1 out of 5
1
Still waiting
on May 22, 2010
Posted by: PabloR12345
from Maine
The service representative scheduled my appointment for Saturday. They only schedule in four hour blocks (8-12 or 12-4) so I waited until 3:30 and called to find out if the the technician was still expected to show up. Of course the technician is not coming today as the service rep gave the wrong date for the appointment. If the technician shows up next week I'll post a review of the work done at that time.
Recommendation: Call a few days before the scheduled appointment to make sure all is as expected.
What's not so great: poor scheduling procedure
I would recommend this to a friend!
+4points
5of 6voted this as helpful.
 
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