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April 11, 2010
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April 11, 2010
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StevenTylerRocks's Reviews

BISSELL - Pet Hair Eraser HEPA Bagless Upright Vacuum - Black

Eliminate pet hair from your carpets, floors and upholstery with this versatile bagless upright vacuum that features pet turbo brush and contour tools to help get the job done. HEPA filtration helps remove airborne allergens for a thorough clean.

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This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
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Customer Rating

Save Your Money

on April 11, 2010

Posted by: StevenTylerRocks

from Kansas

I bought this vacuum several months ago because we had 7 cats and a pug. Sounded like the perfect one to pick up all the hair. It did okay for the first few months, then one day I went to use it and the brush no longer turned. I took it apart looking for any obvious obstructions or a broken belt...neither. Luckily I had purchased the extended warranty, it took about 2 weeks to get it back from Best Buy. It was something in the switch itself that turned the brush on. Now it's been breaking belts, which by the way, our Best Buy does NOT carry...good luck finding the replacement belt. I just replaced one of those and spent over an hour trying to vacuum a small living room. The brush keeps refusing to turn. I have to stop, take it apart, pull the brush out and put it back together to get it to turn again. Three times while vacuuming the living room, it stopped again as I went to do the hallway. I just gave up at that point and used the hose and one of the tools to finish that.

Another thing, this vacuum tips over very easily, while using the hose and attachments, you have to hold the vacuum handle with one hand. I've forgotten a few times and had it fall on me.

Something else that I forgot to mention. The bottom of the vacuum is plastic and of course builds up static. A lot of the hair sticks to it and then randomly falls off in big clumps. Something you thought the vacuum already picked up has to be vacuumed over again.

I would not recommend this to anyone. I'll be shopping for a new vacuum soon and will be more than happy to throw this one in the dumpster.

What's great about it: Not one thing.

What's not so great: You name it, it's not so great.

No, I would not recommend this to a friend.

Quality