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MKH311492
 
 
 
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  • Review count
    2
  • Helpfulness votes
    1
  • First review
    February 15, 2010
  • Last review
    September 6, 2010
  • Featured reviews
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  • Average rating
    5
 
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    February 15, 2010
  • Last answer
    September 6, 2010
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MKH311492's Reviews
 
Keep your Wi-Fi connection strong anywhere in the house with this NETGEAR router. Monitor your network with the NETGEAR genie app, keep track of your kids with parental controls, and use multiple devices simultaneously for downloading, gaming and more
 
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
5 out of 5
5
Overall Great Router
on September 6, 2010
Posted by: MKH311492
from Chicago, IL
Easy to install, easy to program, easy to connect to. Has a quick connect button for computers that support it.
I bought this to stream movies to my TV. Does a good job with standard def.
What's great about it: Easy to use
I would recommend this to a friend!
Ease of Use
5 out of 5
5
Performance
5 out of 5
5
+1point
1of 1voted this as helpful.
 
This hub works with your high-speed Internet and your home phones to deliver VoIP phone services and supports up to 4 Ooma Telo handsets. With easy setup, you can enjoy unlimited U.S. calling and low international rates.*
 
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
5 out of 5
5
Seems too good to be True, but it is
on February 15, 2010
Posted by: MKH311492
from Chicago, IL
I actually have the 1st generation ooma hub and scout, but ooma upgraded it's products so I have to review on this product. I have had ooma serivce for 6 months now and have already paid off my initial investment. The device I have requires something called a scout device for every phone you and hooked up to it and is not compatible with the new telo handsets. The biggest disadvantage for having this system was that I had to rewire my phone network because it was messed up to begin with, but I believe my experience was outside that of what normal people have to deal with. Here is my review on the product:
The setup takes a little know-how but once figured out, it's a very simple concept. The device itself should be wired in directly after the modem and before any routers. This is important because the device allocates bandwidth when on a call. Because of this, call quality is what you make it. Out of factory, it allocates 130 Kbps by default for a call, this can be changed to as low as 40 Kbps or as high as 215 Kpbs. What this comes down to is computer internet speed vs call quality. Right now, the factory default gives excellent voice quality. If you feel you need better quality, simply log on to the hub setup via a network browser and change your settings. This is great for VoIP phone service.
The reason customer support is lacking is because ooma does not have field support. This is why the service is so cheap. They limit their workforce to minimize cost. This is why you need a little know-how to get the system working to your specs. They can not send anyone to help you and thus they have to rely on communication to fix any problems you may have.
With all that being said, one can see why so many people complain about the customer service with ooma. I personally find them slightly difficult since they have to be very through in what they do to insure you get the service you need. I recently have to replace my unit because it went bad (I think a surge ruined the transformer and eventually frying the hub). One week later I have a new hub and phone is back up. Slightly frustrating going a week without home phone, but don't have premier which would forward calls to a cell in such a situation so can't complain.
Overall, this is the best deal for phone service out there. Compared to vontage, probably no difference except ooma doesn't have monthly fees and even for the premier service, only 10 bucks a month can't be beat. No hassling with voicemail because the base plays them directly with a push of a button. No dialing from a handset necessary. Talk for hours and never receive a bill again. Additional features available for those looking for the best experience.
What's great about it: No monthly bill, good phone service
What's not so great: Customer Support
I would recommend this to a friend!
Ease of Use
5 out of 5
5
Features
5 out of 5
5
Performance
5 out of 5
5
0points
0of 0voted this as helpful.
 
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MKH311492's Answers
 

RECORDING DEVICE FOR ALL HOME PHONE CALLS

I WOULD LIKE TO RECORD ALL PHONE CALLS WHEN ANYBODY TALKS ON MY LANDLINE PHONE AT HOME. IS THERE A PHONE OUT THERE OR A "RECORDING DEVICE " THAT CAN DO THIS ???/
I don't think best buy sells something like this. If you google "Phone Line recorder" you will see the results your looking for. Just plug it in to your existing phone network, and it outputs a 3.5 mm jack (standard headset size) that you can plug into a stereo, computer, or voice recorder.
15 years, 9 months ago
by
MKH311492
   Chicago, IL
 

ANSWER MACHINE

MY QUESTION IS I HAVE VOICE MAIL FROM COMCAST SO CAN I TURN OFF THE ANSWER MACHINE ON THE NEW PHONE I WANT TO BUY AND JUST USE THE PHONE LIKE NORMAL
ATT DECT 6.0 MODEL CL82409
Yes you can turn off your voicemail from comcast. You have to go through the options on the voicemail and turn auto answer off. If you have trouble with it just call comcast and ask them to disable it for you. Also, just setting the new answer system to answer before it goes to comcast voicemail should also work.
15 years, 9 months ago
by
MKH311492
   Chicago, IL
 

which cordless phones have the furthest range, from the house base to outside yard?

This is a tricky question. The simple answer is a phone with the lowest frequency, such as direct 6.0 which operates in the 1.9 GHz range. Anything lower can be found, but will most likely be inference with microwaves or wireless networks. Flat out though, the EnGenius cordless phone is the longest range cordless phone that is legal in the US.

This is tricky though because what really matters is the amount of objects between the handset and the base. Regardless of the operating frequency of the phone, better range will ultimately be achieved by moving the based to a place in the house with the least amount of object between it and the handset. So before you go looking for a new phone, try moving the base to closer to the outside and see if your range improves.
16 years, 3 months ago
by
MKH311492
   Chicago, IL