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    November 10, 2008
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    November 10, 2008
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BISSELL - Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
BISSELL - Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Eliminate pet hair from your carpets, floors and upholstery with this versatile bagless upright vacuum that features pet turbo brush and contour tools to help get the job done. HEPA filtration helps remove airborne allergens for a thorough clean.
 
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Customer Rating
2 out of 5
2
Nice try... needs to be constructed better
on November 10, 2008
Posted by: BryanB
from Overland Park, KS
I purchased this unit originally in May of 2008 and initially it worked wonderfully. It had great suction and picked up pet hair like a dream, with 2 great danes that is a must. Some of the reviews I read about it said it was too heavy but I did't find that to be true and I have to carry it up and down 4 flights of stairs. After about 2 months of weekly use I noticed that the brush didn't seem to be working. After further inspection I realized that the height adjustment piece had broken and wasn't holding the brush high enough off of the carpet to allow it to spin. The piece is a simple graduated cork-screw which, theoretically, should work but it is hollow and has a press seam in it and it just snapped off half of the piece at the seam. It's not like I was tough on it I just used it. At this point I returned to Best Buy and exchanged it for the exact same one only to have the exact same thing happen to the second one about 2 months later. At this point I exchanged it for a Hoover windtunnel that was priced a little higher. I didn't initially purchase the Hoover because it is a little heavier, the cord is consideribly shorter, and it was more expensive. Overall I liked this vacuum (the Bissell) but apparently it is not designed for regular use. So my suggestion is you could buy this unit if you either don't vacuum very often or if you don't have taller carpet (frize or even a taller plush) that requires the brush to be lifted very high, otherwise I would suggest against it.
What's great about it: great suction, great attachments, cord length
What's not so great: Height adjustment
No, I would not recommend this to a friend.
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