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After all the reviews I started to be comfortable with the fact that I spent money on the calibration. The guy seemed nice enough but barely spoke 10 words, didn't explain anything so I don't know what he was doing to my tv. After he left, when I had a chance to watch TV the picture quality was TERRIBLE. I have to keep adjusting the settings each time I turn on the tv. I'm going to call Best Buy to see about getting this resolved. What are the odds that I would have the only bad calibration service? Will write another review if there's something to report (hopefully good!)
What's great about it: unlocked factory settings
What's not so great: worse condition than when first installed tv, cost