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shellyberlin
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- Review count1
- Helpfulness votes17
- First reviewFebruary 15, 2010
- Last reviewFebruary 15, 2010
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- Average rating1
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shellyberlin's Reviews
We'll design and lay out a home theater system to fit your needs. At the time of your consultation, you will receive a coupon good for the full purchase price of this service, redeemable on any future home theater purchase $499 & up. Have questions about this Geek Squad service? Ask fellow shoppers and Best Buy staff. Share your answers.
Customer Rating
1
I can't even get anyone to answer the phone
on February 15, 2010
Posted by: shellyberlin
from Tulsa, OK
I had good service before, but now I can't even get anyone to answer the phone. I want in home service for my mother to hook up several new HD TVs....she doesn't do email, she wants to talk to someone on the phone as that is what she is used to...so she just keeps calling and calling and calling...the main operator answers and then connects to geek squad and no one ever answers from geek squad...
What's great about it: previously good service now not so good
What's not so great: can't even get anyone to answer the phone now
No, I would not recommend this to a friend.
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