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This is the second pair of Klipsch ProMedia speakers I have owned. The first was the original ProMedia 2.0 system, purchased through an online vendor. At the time, I was impressed with the bass quality that the speakers provided for a 2.0 system. It was on a par with the 2.1 systems my friends in the other dormrooms had for the bass it put out, and I received more complaints about the bass being too loud than they did. The speakers also didn't distort the high end when the bass kicked in, which was great.
The ProMedia 2.1 system takes the tradition of fidelity from the 2.0 system they're replacing and makes it fly. The frequency response is amazing, covering the full spectrum of sound without a hitch. They are easily the best-sounding computer speakers that Best Buy sells.
But there was a problem that recurred through two RMAs of the 2.0 system that I find myself running into again on this system. On the old speakers, the potentiometers for the bass and the volume (those are the things that make the knobs work, for those who don't know) became dirty and eventually just quit working entirely. They would start to crackle when adjusted, and then would cut out the satellite speaker, and then wouldn't produce any sound at all. I have not heard the crackling, but the pots have begun to act up on me on this system. The sound isn't gone yet, but let's just say that I'm very glad I bought the protection plan with the system, so that if it does, I can just take them in for a new set.
What's great about it: Amazing quality, very loud, very crisp, very clean.
What's not so great: Faulty potentiometers (seems to be a Klipsch thing in general)