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August 13, 2009
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August 13, 2009
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tiffw's Reviews

Samsung - 4.5 Cu. Ft. 14-Cycle Steam Washer - White

Wash more clothes at once with this high-efficiency washer. The delay-start function will start a load at the time you designate, freeing up your schedule to do other tasks. Samsung's exclusive Vibration Reduction Technology (VRT) dramatically reduces vibration and noise commonly associated with front-load washers.

Tech Insider Network
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
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Customer Rating

So Confused!

on August 13, 2009

Posted by: tiffw

from S.L.C., Utah

I am so confused why this washer is getting such great reveiws. First off this is the first thing that I have ever taken the time to review on the web. I feel like I should because lke you I read all of the reviews before my purchase. I didn't find any bad reviews on this washer so I thought that it was worth the money. I hate it. My first load was on clothes that we had been camping with. I did the heavy duty cycle and the clothes came out smelling like a campfire. I had to wash them twice, and yes I had the silver cycle on. I figured that mabey I didn't use enough soap so I continued with my laundering. Yes it is awesome at washing beadspeads because of it's capacity but I am hesitant if it really is getting them clean. I have purchased over 8 different kinds of soaps, oxi clean and clorox bleach 2 and I am still removing clothes with stains on them. I am also pre-treating them with shout. I took a recent shirt with a stain on it over to my mother in laws top loader with an agitater to see if I was crazy or if the stain really was set. Sure enough it came out. They say that this washer is easier on clothes but if the stain don't come out than you cannot wear them anyways. I am really trying to love this washer because all of the features and capacity seem so cool. I am hoping that mine is just mabey broken. I am torn if I should just pick out a different one or if I should try this one again. Also no soaking in this washer because it doesn't use enough water. I tried to soak something in a bucket with oxi clean,detergent and then poured it into the washer. When you start the cycle it totally drains the water out so all of that product is wasted. They say to just do the pre wash cycle but it puts the oxi clean on the clothes, washes for a few min, and instaed of then going to the regular wash cycle it then drains the pre wash detergent out and starts the regular wash. Why wouldn't it just wash the entire cycle with the oxi clean? I am sooooooo confused and frustrated! Please help if you have any advice.

What's great about it: It's capacity

What's not so great: Doesn't get clothes clean.

No, I would not recommend this to a friend.

Quality