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December 26, 2009
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December 26, 2009
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JerCO's Reviews

Pinnacle Systems - Dazzle Digital Video Creator Plus

This powerful video capture device makes it easy to transfer video from a VCR, DVD player or camcorder onto a DVD or your PC. The included software lets you edit and manage your home movie collection with ease.

Tech Insider Network
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
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Customer Rating

Software is junk!

on December 26, 2009

Posted by: JerCO

from CO

The most frustrating piece of software I've ever used. The menus kept giving me errors when I tried to edit them, stating I needed to upgrade to use multiple menus when I was only using a single menu. Tech support kept telling me I couldn't use multiple menus. I got it escalated, then the next level said the same thing until I finally got him to realize I was doing a single menu. Also, had issues with menu links switching around after you tested and made sure they were right. You'd find out after burning the disk and had to throw it away. Then the freezing and skipping of certain scenes was an issue, and also some menu items wouldn't go to the chapter, it would lock up the disk, then go back to the menu. They suggested trying the version 14 trial. Tried that and the menus were ok, but the skipping and freezing was the same. They finally agreed to give a refund. That was the only good thing, however, I pay the postage to ship it back, and it doesn't help with the approximately 15 DVD's I wasted. This was Studio 12 loaded on Vista Ultimate 64 Bit.

What's great about it: Installation went smooth

What's not so great: Menu creation errors, scenes skip and freeze, disks no good after buring

No, I would not recommend this to a friend.

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