Share disappointed10000's profile
 
Facebook Twitter
 
Back to top
 
 
disappointed10000
 
Back to top
 
 
 
disappointed10000's stats
 
Reviews
  • Review count
    1
  • Helpfulness votes
    47
  • First review
    March 15, 2011
  • Last review
    March 15, 2011
  • Featured reviews
    0
  • Average rating
    1
 
Reviews comments
  • Review comment count
    0
  • Helpfulness votes
    0
  • First review comment
    None
  • Last review comment
    None
  • Featured review comments
    0
 
Questions
  • Question count
    0
  • Helpfulness votes
    0
  • First question
    None
  • Last question
    None
  • Featured questions
    0
 
Answers
  • Answer count
    0
  • Helpfulness votes
    0
  • First answer
    None
  • Last answer
    None
  • Featured answers
    0
  • Best answers
    0
 
 
Back to top
 
disappointed10000's Reviews
 
Universal Wireless Rear Speaker Kit
Universal Wireless Rear Speaker Kit
Only at Best BuyEnjoy vibrant CD-quality audio with this Rocketfish~ RF-WHTIB wireless rear speaker kit, which features a wireless range up to 100' for clear transmission. Multiple placement options allow flexible use.
 
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
1 out of 5
1
product customer service stinks!
on March 15, 2011
Posted by: disappointed10000
from Home
We bought this because we were tired of looking at the rear speaker wires & were excited about the wireless option. super easy set up & worked good for about 6 months. Then it started cutting in & out and made popping noises that worried us about damaging our speakers. Didn't do it all the time so we waited. The receiver was only about 12 feet away & in direct vision so there really shouldn't have been any interference. There wasn't any other electrical equipment nearby either. Although sporadic, we had no idea what was causing the issues. Then, it went out completely. Wired the speakers directly & they worked fine. Reset the receiver several times = nothing. We waited till the weekend to trouble shoot & called the customer service line & discovered we were 3 DAYS past the one year warranty. Would they help? No. Would they discount a new system? No. Could they do ANYTHING? No. Our request for replacement/repair supposedly went to an "upper authority" for review & was given 7 business days for a response. 2 days later the response was, Sorry - can't help you. Didn't offer to fix or even a discount on a new system. So now we are $160.00 in the hole for an unusable product.
What's great about it: set up was pretty simple
What's not so great: Rocketfish doesn't stand behind product
No, I would not recommend this to a friend.
Sound Quality
1 out of 5
1
Range
1 out of 5
1
Share this review:
Facebook Digg DelIcioUs
+31points
47of 63voted this as helpful.
 
Back to top
 
disappointed10000's Review Comments
 
disappointed10000 has not submitted comments on any reviews.
 
Back to top
 
disappointed10000's Questions
 
disappointed10000 has not submitted any questions.
 
Back to top
 
disappointed10000's Answers
 
disappointed10000 has not submitted any answers.
 
Back to top