We'll program your remote control for simple, intuitive operation of your TV and home theater components. This service is recommended for advanced learning remotes such as Harmony Remotes by Logitech. Have questions about this Geek Squad service? Ask fellow shoppers and Best Buy staff. Share your answers.
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The Harmony One Remote Control by Logitech is awesome! Only one device versus the 6 I had to use to control my media (TV, 3 DVD players, DVR & Bose 1•2•3. Make sure Geek Squad sends the best of their technician & that he has a working computer. It takes 1 1/2 to 2 hours to program for it. Make sure you make a list of your needs from the product & take time to learn from the tech how to use the remote control...Setting up an appointment & having the proper technician come out was frustrating. Right hand & left hand communication problems they need to work out. Don't be shy to make them get it right. Hopefully, Geek Squad will become a smooth operating machine 'cuz the theory of the service is great.
What's great about it: Willing to listen & troubleshoot
What's not so great: Frustation in making & executing intallation/programming