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RGOTTSCH
 
 
 
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    January 19, 2010
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    January 19, 2010
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RGOTTSCH's Reviews
 
Share Internet access, printers and files from anywhere in your home or office, and enjoy fast and easy multitasking with a safe, secure Geek Squad-installed wireless network. A Geek Squad Agent will come to your location and conduct these services: Network up to 2 devices (options listed below) File and printer sharing Media sharing Printer connection Router setup Network security Internet configuration and physical setup, including ISP setup Network and Internet connectivity repair (reconfigure and reconnect) VoIP setup Sample devices include: Computer (PC or Mac) Gaming console Internet connection Network repair Digital content sharing File sharing Printer sharing VoIP setup Video sharing iTV, Slingbox, TiVo or Media Center extender Note: Does not include computer repair. Online Service Order Details When you order this wireless network set-up service online, you will receive a shipping confirmation email when we validate your purchase. We'll call you within 72 hours of this confirmation to schedule your appointment. For your convenience, we'll also provide you with contact information on a confirmation card mailed to your home. Services have a 30-day labor warranty, but are not returnable after the services have been performed. See Terms & Conditions for more details. To cancel or reschedule your appointment, please call 1 800 GEEK SQUAD (1-800-433-5778). Note: If you have also ordered a new desktop or laptop computer, be sure to reschedule your appointment if you are notified of a product backorder or delivery delay. Questions? Call us toll free at 1 800 GEEK SQUAD (1-800-433-5778). See more Geek Squad services available for order online.
 
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Customer Rating
1 out of 5
1
SLOW response Holiday backup?
on January 19, 2010
Posted by: RGOTTSCH
from Philly outskirts
I thought the service would be "slow" because of holiday back up. Booked on line and snail mail confirmation said we'll call you within the week. After two weeks, I called and agent said - No, you have to call... 2-4 week wait for home service visit WiFi set up. I hope when Geek's finally arrive . .. next available time is a Saturday night???? It all works out...... only time will tell but at best ... a VERY SLOW process.
What's great about it: 3 weeks later .... still waiting ... next shot 2 weeks hence
What's not so great: Mailing says "we'll call you"... agent says "No you have to call us"
No, I would not recommend this to a friend.
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