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Woodsman2
 
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    1
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    September 7, 2010
  • Last review
    September 7, 2010
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Woodsman2's Reviews
 
Geek Squad - TV Calibration
Geek Squad - TV Calibration
We'll calibrate your HDTV for optimal video performance, using the latest tools and techniques to create the most true-to-life high-definition experience for you. Learn more about TV Calibration here. Geek Squad Installation Videos~ See how our highly trained Geek Squad Installers can help you get the most out of your home theater. Have questions about this Geek Squad service? Ask fellow shoppers and Best Buy staff. Share your answers.
 
  • Tech Insider Network
Customer Rating
2 out of 5
2
Poor Service
on September 7, 2010
Posted by: Woodsman2
from Higgins Lake, MI
I called on August 27, 2010 to schedule an appointment to have my new TV Calibrated. I was told by the person I spoke to that they would schedule a time and get back with me in 24 to 48 hours to let me know when they would be out. I realize I live over 50 miles from one of your stores, but was assured by several sales people I spoke with that it was not a problem. It has been almost two weeks since I called to schedule the appointment which I already paid for, and I still haven't heard from anyone. If this is the type of service that I can expect from Best Buy and the Geek Squad, this will be the last purchase I will ever make from Best Buy.
What's great about it: nothing
What's not so great: everything
No, I would not recommend this to a friend.
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86of 120voted this as helpful.
 
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