Share Internet access, printers and files from anywhere in your home or office, and enjoy fast and easy multitasking with a safe, secure Geek Squad-installed wireless network. A Geek Squad Agent will come to your location and conduct these services: Network up to 2 devices (options listed below) File and printer sharing Media sharing Printer connection Router setup Network security Internet configuration and physical setup, including ISP setup Network and Internet connectivity repair (reconfigure and reconnect) VoIP setup Sample devices include: Computer (PC or Mac) Gaming console Internet connection Network repair Digital content sharing File sharing Printer sharing VoIP setup Video sharing iTV, Slingbox, TiVo or Media Center extender Note: Does not include computer repair. Online Service Order Details When you order this wireless network set-up service online, you will receive a shipping confirmation email when we validate your purchase. We'll call you within 72 hours of this confirmation to schedule your appointment. For your convenience, we'll also provide you with contact information on a confirmation card mailed to your home. Services have a 30-day labor warranty, but are not returnable after the services have been performed. See Terms & Conditions for more details. To cancel or reschedule your appointment, please call 1 800 GEEK SQUAD (1-800-433-5778). Note: If you have also ordered a new desktop or laptop computer, be sure to reschedule your appointment if you are notified of a product backorder or delivery delay. Questions? Call us toll free at 1 800 GEEK SQUAD (1-800-433-5778). See more Geek Squad services available for order online.
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
We bought the service call bundled with purchase of wireless router at a store. To our surprise, they scheduled it the next day or so and this was during Christmas holidays. The tech dealt with our old overwhelmed very slow PC desktop plus the speedy new Apple without complaint. If I hadn't gotten the discounted package deal, I might have been irritated at the price because it is really pretty easy to set up, but it was great to not have to deal with it at all.
What's great about it: Came within 2 days during holiday season, competent, no effort on our part
What's not so great: setting up wireless network isn't too hard