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- Review count1
- Helpfulness votes14
- First reviewFebruary 18, 2010
- Last reviewFebruary 18, 2010
- Featured reviews0
- Average rating1
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alltexas's Reviews
This hub works with your high-speed Internet and your home phones to deliver VoIP phone services and supports up to 4 Ooma Telo handsets. With easy setup, you can enjoy unlimited U.S. calling and low international rates.*
Customer Rating
1
Horible product & support.
on February 18, 2010
Posted by: alltexas
from houston
My review is as same as smseattle on 12-29-09 and 1sandy1 on 2/12/2010.
I have a new house with Cat 5 jacks and a wireless network with modem/router installed in master closet downstairs. After setting up ooma, I was unable to recieve incoming calls. I figured it was with portablity wait till phone number transfered. But after waiting 4 weeks, I called ooma support and could barely hear or understand tech because of all the background conversations/noise. I explained I did not have a traditonal old style phone jack and wireless modem/router was not at my computer. He did not seem to understand that. He was unable to help me fix problem. Very disappointed with product and service. Would only buy this if you have old phone jacks or modem/router next to or on your computer. Otherwise, dont waste you $$ on this product!
I have a new house with Cat 5 jacks and a wireless network with modem/router installed in master closet downstairs. After setting up ooma, I was unable to recieve incoming calls. I figured it was with portablity wait till phone number transfered. But after waiting 4 weeks, I called ooma support and could barely hear or understand tech because of all the background conversations/noise. I explained I did not have a traditonal old style phone jack and wireless modem/router was not at my computer. He did not seem to understand that. He was unable to help me fix problem. Very disappointed with product and service. Would only buy this if you have old phone jacks or modem/router next to or on your computer. Otherwise, dont waste you $$ on this product!
What's great about it: Nothing, still cant get incoming calls after 4 weeks.
What's not so great: Service, product doesnt work.
No, I would not recommend this to a friend.
Ease of Use
1
Features
1
Performance
1
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