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I am a wireless network engineer with AT&T and I needed this product in order to console into cisco switches and access points in order to program this. My new company laptop is a brand new dell which does not have a built in serial port. I purchased this cable, hooked it up, the driver loaded automatically, and bam, I was connected to my switch. Works great.......
What's great about it: simple plug and play design gives you instant serial access to your laptop or pc.
What's not so great: Its kinda pricey, but well worth it, product works great..