Share sunnyboy's profile
 
Facebook Twitter
 
Back to top
 
 
sunnyboy
 
Back to top
 
 
 
sunnyboy's stats
 
Reviews
  • Review count
    1
  • Helpfulness votes
    24
  • First review
    March 6, 2010
  • Last review
    March 6, 2010
  • Featured reviews
    0
  • Average rating
    1
 
Reviews comments
  • Review comment count
    0
  • Helpfulness votes
    0
  • First review comment
    None
  • Last review comment
    None
  • Featured review comments
    0
 
Questions
  • Question count
    0
  • Helpfulness votes
    0
  • First question
    None
  • Last question
    None
  • Featured questions
    0
 
Answers
  • Answer count
    0
  • Helpfulness votes
    0
  • First answer
    None
  • Last answer
    None
  • Featured answers
    0
  • Best answers
    0
 
 
Back to top
 
sunnyboy's Reviews
 
Geek Squad - In-Home Consultation
Geek Squad - In-Home Consultation
We'll design and lay out a home theater system to fit your needs. At the time of your consultation, you will receive a coupon good for the full purchase price of this service, redeemable on any future home theater purchase $499 & up. Have questions about this Geek Squad service? Ask fellow shoppers and Best Buy staff. Share your answers.
 
  • Tech Insider Network
Customer Rating
1 out of 5
1
Terrible Follow up
on March 6, 2010
Posted by: sunnyboy
from medina, mn
BB's distribution is so poor I had 4 TV's delivered. The 1st was delivered to a previous address from 14 years ago (even though BB conducted an in-house consultation at my current home) They missed another delivery date. Finally delivered my TV two weeks after is was originally promised. I called the BB rep when they showed up the next day with another TV (I didn't take delivery) and then the very next day another TV was delivered (I accepted this one). Surely BB would catch their error....They didn't. Three weeks later I had to go to the magnolia store to report this and it was clear they had no idea. When I told my sales rep he walked over and whispered back and forth with the store operations manager for about 5 minutes. He then walked back to me and told me they would pick the extra TV up on Saturday, shook my hand and told me I was an outstanding citizen then walked away. I wasn't expecting anything however being told you are an outstanding citizen and walking away was insulting.
What's great about it: The consultation was good
What's not so great: follow up was extremely bad
No, I would not recommend this to a friend.
Share this review:
Facebook Digg DelIcioUs
+9points
24of 39voted this as helpful.
 
Back to top
 
sunnyboy's Review Comments
 
sunnyboy has not submitted comments on any reviews.
 
Back to top
 
sunnyboy's Questions
 
sunnyboy has not submitted any questions.
 
Back to top
 
sunnyboy's Answers
 
sunnyboy has not submitted any answers.
 
Back to top