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Reviews
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    2
  • Helpfulness votes
    48
  • First review
    April 11, 2010
  • Last review
    April 29, 2011
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gd64's Reviews
 
Samsung - 4.3 Cu. Ft. 13-Cycle Steam Washer - Stainless Platinum
Samsung - 4.3 Cu. Ft. 13-Cycle Steam Washer - Stainless Platinum
Thoroughly clean your clothes with this washer that features 13 wash cycles and steam washing technology for an effective wash. The Direct Drive Motor keeps operational noise to a minimum.
 
  • Tech Insider Network
Customer Rating
1 out of 5
1
Buy the extra warranty you will need it!!!!
on April 29, 2011
Posted by: gd64
from CA
The first six months this washer performed very well. In the last six months we have had 7 service calls. We are awaiting our 8th service call. The washer will not balance so it will not go through the spin cycle. Even without clothes and started on spin only cycle it wobbles and shakes. They have replaced the vibration reduction system, the main circuit board, and other electrical parts. The repair person admits the tub will not balance, and wobbles like mad, but Samsung insists it's an electrical problem and wants to keep changing electrical parts. It's very frustrating. Again, if I would have rated this in the first six months of ownership it would have been a very favorable review.
What's great about it: The first six months
What's not so great: The last six months
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
1 out of 5
1
Performance
1 out of 5
1
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45of 60voted this as helpful.
 
Samsung - 4.5 Cu. Ft. 14-Cycle Steam Washer - Platinum Stainless
Samsung - 4.5 Cu. Ft. 14-Cycle Steam Washer - Platinum Stainless
Wash more clothes at once with this high-efficiency washer. The delay-start function will start a load at the time you designate, freeing up your schedule to do other tasks. Samsung's exclusive Vibration Reduction Technology (VRT) dramatically reduces vibration and noise commonly associated with front-load washers.
 
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Customer Rating
3 out of 5
3
Just OK
on April 11, 2010
Posted by: gd64
from CA
I'm very satisfied with the washer. However, the dryer is disappointing. Large items like comforters, sheets, etc ball up and don't dry unless you open the machine and separate every 5 minutes. I follow the tips for drying large items, putting towels in with them, etc. I'm sorry now that I did not return them and buy the Electrolux.
What's great about it: Easy to use
What's not so great: Not much better than the 12 year old unit it replaced
No, I would not recommend this to a friend.
Quality
4 out of 5
4
Features
4 out of 5
4
Performance
2 out of 5
2
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3of 6voted this as helpful.
 
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