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  • Review count
    2
  • Helpfulness votes
    62
  • First review
    July 21, 2010
  • Last review
    October 14, 2011
  • Featured reviews
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  • Average rating
    1
 
  • Review comment count
    1
  • Helpfulness votes
    1
  • First review comment
    July 21, 2010
  • Last review comment
    July 21, 2010
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stlbbfan's Reviews
 
We'll program your remote control for simple, intuitive operation of your TV and home theater components. This service is recommended for advanced learning remotes such as Harmony Remotes by Logitech. Have questions about this Geek Squad service? Ask fellow shoppers and Best Buy staff. Share your answers.
 
  • Tech Insider Network
Customer Rating
1 out of 5
1
A pain to use
on October 14, 2011
Posted by: stlbbfan
from STL
I bought the Harmont One remote and had Best Buy program it. It didn't work as advertised so I exchanged and had the second one programed. So thing as the first. I have AT@T Uverse which requires 4 numbers for HD chammels. It doesn't always get all 4 nos. sometimes 1 or 2 or 3 or when I keep pushing the 4th no. it doesn't take right away and then al of a sudden I have 5 numbers and it goes to standerd def tv. . I have to maneveur the remote to get the signal to the box. It's a pain and shouldn't be that way. ecen the tech said that shouldn't hapen but now the 30 return policy is over. So I'm stuck with an expensive remote that doesn't work right and no way to get the programming fee back even if I could return it. It is the Harnony remote because I don't have these issues with Uverse remote. Also tech left without explaing the remote.
What's not so great: Doesn't work as advertised.
No, I would not recommend this to a friend.
-2points
3of 8voted this as helpful.
 
We'll calibrate your HDTV for optimal video performance, using the latest tools and techniques to create the most true-to-life high-definition experience for you. Learn more about TV Calibration here. Geek Squad Installation Videos~ See how our highly trained Geek Squad Installers can help you get the most out of your home theater. Have questions about this Geek Squad service? Ask fellow shoppers and Best Buy staff. Share your answers.
 
  • Tech Insider Network
Customer Rating
1 out of 5
1
Disappointed
on July 21, 2010
Posted by: stlbbfan
from STL
I had my Pioneer Elite calibrated 3 days ago a dn I am disappointed in the results. I had a better oicture before the calibration. It needed maybe minor tweeking at best. Now my yellows all have green in them,the reds have cyan (blue) in them so all reds look fuscia. The picture is soft and is too dark. I have lost detail in scenes where there once was. The contrast setting makes pic look dull on some thingsd while bright on others. Faces look fake and pastey. Before the facial detail was stunning. It looked HD should as if they were standing in front of you. I watched the FOX baseball game of the week Saturday after the calibration and the white uniforms had a blue tint in them. The local pregame show which was live on the field in bright sunlight was dark and unwatchable. I have Pioneer Elite blu ray player which up converts standard dvds. I rented "The Bounty Hunter" and it was dark. The scene at the race track with J.Aniston and G.Butler was horrible,too dark.and the color was terrible. I put in Gladiator on Blu Ray I lost detail in scences where it was before. Pioneer had it right.
What's great about it: nothing
What's not so great: everything
No, I would not recommend this to a friend.
+35points
59of 83voted this as helpful.
 
stlbbfan's Review Comments
 
We'll calibrate your HDTV for optimal video performance, using the latest tools and techniques to create the most true-to-life high-definition experience for you. Learn more about TV Calibration here. Geek Squad Installation Videos~ See how our highly trained Geek Squad Installers can help you get the most out of your home theater. Have questions about this Geek Squad service? Ask fellow shoppers and Best Buy staff. Share your answers.
 
Overall2 out of 52 out of 5
Money thrown away
By jayzuez from Harlingen TX
I purchased a geek squad tv calibration only because I was told that I needed to purchase a gs service to get 3 years interest free bill. What a waist of $$$$$$. My tv is a 58" plasma samsung. A magnolia class. My tv looks awesome out of the box. It did not need any type of extra service other than powering it up. The only noticeable thing about my new "calibrated" tv is that it is now darker then the way I watched it since I bought it in Dec '09. I got it calibrated in May.
Customer Avatar
stlbbfan
STL
I feel your pain.
July 21, 2010
I have a Pioneer Elite plasma which looked great out of the box. It might have needed a slight tweeking at best. I should have listened to the guys at Ultimate Electronics and got the calibration dvd instead for about $30. That way you can do it the way you like it.
-2points
1of 4voted this comment as helpful.
 
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