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I bought these for my boyfriend and after setting them up, we noticed the sound was weird. He said the speakers may have been refurbished and we took them back to Best Buy to exchange them. After a bit of arguing on his part, he got a new set. When we tried them out at home, they were so much better than the previous set of speakers. The sound was clear and smoother than the ones before and the volume dial wasn't as flimsy either. All in all, we are satisfied with the speakers, despite the hassle of having to exchange them.