What I found out is that the soundbar's panel must be facing upward (basically putting the soundbar on it's back) for everything to connect with a solid light (sub-woofer and rear speaker kit). I spent a long time trying to figure this out and I only figured it when I came back to the store and saw an installation and demo of the product. Once the panel (top of soundbar with the volume controls, on/off button, and source button) is facing upwards (towards the ceiling), everything will connect like magic!