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Dell Inspiron Convertible 2-in-1 Laptop: Handle your daily computing tasks with this 17-inch QHD+ Dell Inspiron 2-in-1 notebook. The 16GB RAM reduces slowdowns during operation for multitasking across open tabs, while the Intel Core i7 processor provides powerful support for programs. This Dell Inspiron notebook features a robust 512GB SSD plus 32GB Intel Optane to store files and programs while accelerating boot up times. Equipped with NVIDIA GeForce MX350 graphics to enhance productivity and power. The flip-and-fold design allows for increased versatility wherever you want to get to work. The display also comes with Dell Active Pen Support to draw and write with ease (pen is not included).
This user is a My Best Buy® Elite Member, who has spent $1,500 on eligible purchases and is now getting 1.10 points per dollar. They may have received My Best Buy® bonus points for submitting reviews.
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
I had such high expectations with this DELL, as I have owned several DELL laptops in the past, but this is been a total letdown, I was excited to start working with this laptop but I have already had to call Total Tech Support 7 times in the first few months. - Ongoing issues: 1- LAG LAG LAG, after the 1st week or so the computer started lagging when I typed, in several different places within the computer & online. Every call to TTS seems to help for a small amount of time (like a day) and the issue comes back. I do a BIOS search/update every day to optimize.. I shouldn't have to do that with a brand new machine. 2- The picture editor freezes and "sticks" after I edit 3 or 4 pictures every time I use it. Every, Single, Time... Since I rely on the picture editor for work this is BAD.. totally frustrated 3- Freezes after sleep mode. When the machine wakes up the screen is frozen for sometimes up to a minute. This started about 3 or 4 weeks ago & already had to call TTS for this issue twice. (Getting ready to call again this a.m.) 4- Sometimes I have to click the mouse 2 or 3 times when clicking on a link before it works, and this happens on different pages, different sites, and TTS has told me it's not a mouse issue
Design Issues: 1- The backlit keyboard is terrible, I have seen this feedback given & have turned it off, so it's not a problem any more, but what a design failure. 2- The "page up" & "page down" buttons are half the size & share space with the left arrow & right arrow buttons which are also half the size. Of all the laptops I've owned this is the first time I have seen this design on the keyboard, and it is SO frustrating, complete design failure
Advanced Features: Haven't had a chance to explore, having a home based business my time is limited with learning new things this machine has to offer, but I spend that time on the phone w/ Total Tech Support, as I am getting ready to make my 8th call to them this morning....
I think I got a lemon.. If I could return it I would
Maximize refunds from investments and rental property with Intuit TurboTax Premier 2019. It lets you quickly import W-2s and mortgage information, and searches for over 350 credits to find deductions. Intuit TurboTax Premier 2019 software offers advice tailored to your unique portfolio to help you keep more of your income.
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
Navigate your desktop or laptop computer effortlessly with this Logitech wireless mouse. A scrolling wheel provides smooth operation, and the integrated side buttons let you page forward and back without your keyboard. Showcasing a sleek contoured design and rubberized grips, this Logitech wireless mouse fits comfortably in the palm of your hand.
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
Burn DVDs and CDs with this Dell USB DVD/RW drive. Plug it into your computer's USB port to play and burn discs or to load new software onto the hard drive. This slim Dell USB DVD/RW drive fits into a tote bag, and it draws power directly from the computer's USB port for hassle-free operation.
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
Maximize refunds from investments and rental property with Intuit TurboTax Premier 2018. It lets you quickly import W-2 and mortgage information and searches for over 350 credits to find deductions. Intuit TurboTax Premier 2018 software has advice tailored to your unique portfolio to help you keep more of your income.
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
Take control of laundry day chores with this 27-inch Whirlpool top load washer. Its 3.8 cu. ft. capacity provides enough space for bulky items, and the two way wash action agitator handles tough, heavily soiled loads. The Auto Sensing feature of this Whirlpool top load washer automatically adjusts water levels based on load size to save energy.
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
Dell Inspiron Convertible 2-in-1 Laptop: Handle your daily computing tasks with this 17-inch QHD+ Dell Inspiron 2-in-1 notebook. The 16GB RAM reduces slowdowns during operation for multitasking across open tabs, while the Intel Core i7 processor provides powerful support for programs. This Dell Inspiron notebook features a robust 512GB SSD plus 32GB Intel Optane to store files and programs while accelerating boot up times. Equipped with NVIDIA GeForce MX350 graphics to enhance productivity and power. The flip-and-fold design allows for increased versatility wherever you want to get to work. The display also comes with Dell Active Pen Support to draw and write with ease (pen is not included).
Overall1 out of 5
Completely Disappointed, think I got a lemon
Bybacc
I had such high expectations with this DELL, as I have owned several DELL laptops in the past, but this is been a total letdown, I was excited to start working with this laptop but I have already had to call Total Tech Support 7 times in the first few months. - Ongoing issues: 1- LAG LAG LAG, after the 1st week or so the computer started lagging when I typed, in several different places within the computer & online. Every call to TTS seems to help for a small amount of time (like a day) and the issue comes back. I do a BIOS search/update every day to optimize.. I shouldn't have to do that with a brand new machine. 2- The picture editor freezes and "sticks" after I edit 3 or 4 pictures every time I use it. Every, Single, Time... Since I rely on the picture editor for work this is BAD.. totally frustrated 3- Freezes after sleep mode. When the machine wakes up the screen is frozen for sometimes up to a minute. This started about 3 or 4 weeks ago & already had to call TTS for this issue twice. (Getting ready to call again this a.m.) 4- Sometimes I have to click the mouse 2 or 3 times when clicking on a link before it works, and this happens on different pages, different sites, and TTS has told me it's not a mouse issue
Design Issues: 1- The backlit keyboard is terrible, I have seen this feedback given & have turned it off, so it's not a problem any more, but what a design failure. 2- The "page up" & "page down" buttons are half the size & share space with the left arrow & right arrow buttons which are also half the size. Of all the laptops I've owned this is the first time I have seen this design on the keyboard, and it is SO frustrating, complete design failure
Advanced Features: Haven't had a chance to explore, having a home based business my time is limited with learning new things this machine has to offer, but I spend that time on the phone w/ Total Tech Support, as I am getting ready to make my 8th call to them this morning....
I think I got a lemon.. If I could return it I would
bacc
Florida
Response to Dell
May 19, 2021
To the Dell response team:
1. Restart your computer regularly - Do it daily 2. Run the automated tools provided in the SupportAssist tool - Do it daily 3. Run a complete hardware diagnostic test - Have done multiple times 4. Scan your computer for malware - Done 5. Restore your Dell computer using Windows System Restore - Please explain why I would have to run a complete system restore on a machine that I just bought 6. Reinstall Microsoft Windows - Same response as above, plus Geek Squad has already done that 7. Here is the link to the full article to assist with your performance issue: https://dell.to/32wo0Ss.
Lastly, We suggest pressing F5 on your keyboard during brighter times and in areas that are lit to be able to see the keys better. Here is the link to the full article on How to turn off or on and troubleshoot backlit keyboard: https://dell.to/3tHbZ8X. As I stated, I have already done that - it's a design flaw that just makes no sense but it's not affecting my performance.. thats what I am disappointed in. 8 calls already to Geek Squad on a brand new computer...