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FrankC
 
 
 
FrankC's stats
 
  • Review count
    9
  • Helpfulness votes
    3
  • First review
    May 27, 2023
  • Last review
    May 27, 2023
  • Featured reviews
    0
  • Average rating
    4.3
 
Reviews comments
  • Review comment count
    0
  • Helpfulness votes
    0
  • First review comment
    None
  • Last review comment
    None
  • Featured review comments
    0
 
Questions
  • Question count
    0
  • Helpfulness votes
    0
  • First question
    None
  • Last question
    None
  • Featured questions
    0
 
  • Answer count
    4
  • Helpfulness votes
    0
  • First answer
    November 19, 2021
  • Last answer
    May 27, 2023
  • Featured answers
    0
  • Best answers
    0
 
 
FrankC's Reviews
 
We'll deliver, install and make sure your new electric dryer is working. We'll connect a new, customer-supplied 220V power cord and vent kit. Additional charges may apply if not up to local codes or requirements.
 
  • Verified Purchaser
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
1 out of 5
1
Dryer install poor
on May 27, 2023
Posted by: FrankC
Verified Purchase:Yes
Removed old dryer, installed new dryer. Left with dryer not level. Dryer not performing properly after initial install, suspected exhaust duct issue as lint and dust were flying all around the laundry room. called in a dryer duct expert who found the duct disconnected from dryer, so I assume it was not connected properly, because this was only 3 days after initial installation.
Length of ownership: 33
Mobile Submission: False
No, I would not recommend this to a friend.
Expertise
1 out of 5
1
Professionalism
1 out of 5
1
Service
1 out of 5
1
0points
0of 0voted this as helpful.
 
We'll deliver, install and make sure your new washing machine is working. We'll level your washer, plug it in and attach the hoses. Additional charges may apply if not up to local codes or requirements.
 
  • Verified Purchaser
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
3 out of 5
3
Washer install
on May 27, 2023
Posted by: FrankC
Verified Purchase:Yes
They did the job, but not the beast job. Delivered washer, removed old washer, got it set up in laundry room, left it not level, with some significant issues with dryer install.
Length of ownership: 33
Mobile Submission: False
No, I would not recommend this to a friend.
Expertise
1 out of 5
1
Professionalism
3 out of 5
3
Service
3 out of 5
3
0points
0of 0voted this as helpful.
 
Install your steam dryer confidently using this Smart Choice 5304495002 kit, which includes a 6' fill hose, constructed of braided stainless-steel to prevent kinks and punctures, that resists high levels of pressure up to 125 psi.
 
  • Verified Purchaser
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
5 out of 5
5
Need for steam function
on May 27, 2023
Posted by: FrankC
Verified Purchase:Yes
These appear to be good quality metal clad hoses, they fit, and are necessary for dryer steam function
Length of ownership: 33
Mobile Submission: False
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Ease of Use
5 out of 5
5
0points
0of 0voted this as helpful.
 
This dryer cord is required for successful hook-up of your new appliance. Our delivery personnel will determine whether a 3- or 4-prong cord is needed based on the outlet behind your existing dryer.
 
  • Verified Purchaser
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
5 out of 5
5
Good Power cords
on May 27, 2023
Posted by: FrankC
Verified Purchase:Yes
They work, seem to be good quality, obviously needed for power to appliances
Length of ownership: 33
Mobile Submission: False
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Ease of Use
5 out of 5
5
0points
0of 0voted this as helpful.
 
These stainless-steel washing machine fill hoses are ideal for connecting most washing machines to hot and cold water.
 
  • Verified Purchaser
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
5 out of 5
5
Perfect hoses
on May 27, 2023
Posted by: FrankC
Verified Purchase:Yes
These hoses fit, look good, and are top quality metal clad hoses
Length of ownership: 33
Mobile Submission: False
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Ease of Use
5 out of 5
5
0points
0of 0voted this as helpful.
 
What's better than an LG front load washer and dryer pair? An LG front load washer and dryer pair on matching pedestals. These sturdy bases elevate your appliances off of the floor by more than a foot for more comfortable loading and unloading. And, with plenty of storage space for everything from detergent bottles to dryer sheets, they'll even help you rise above laundry room clutter with a basket to help you stay organized.
 
  • Verified Purchaser
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
5 out of 5
5
Nice stand
on May 27, 2023
Posted by: FrankC
Verified Purchase:Yes
It fits my washer, it matches, no issues.
What else is there to say
Length of ownership: 33
Mobile Submission: False
I would recommend this to a friend!
Quality
5 out of 5
5
Value
4 out of 5
4
Ease of Use
5 out of 5
5
0points
0of 0voted this as helpful.
 
  • Verified Purchaser
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
5 out of 5
5
Total tech protection plan saved money
on May 27, 2023
Posted by: FrankC
Verified Purchase:Yes
Purchased total tech protection at the advice of salesperson when purchasing washer and dryer. Initially thought he might be up selling for more profit. When he pointed out the advantages it made sense, as you save on installation, removal of old washer dryer and added warranty. What I did not realize when I purchased that I also received extended period of price guarantee.. the washer dryer at time of purchase, were on sale and the best price locally or nationally, plus Best Buy was one of the few vendors who had this new product in stock. Three weeks later as local inventory improved the products went on sale at even a better price if bundled. No bundle discount with initial purchase. Well BB price guarantee is 15 days but 60 days with total protection. As it turned out I saved an additional $200 so paid for my total protection. Plus there are so many other benefits not related to washer dryer. Very happy I purchased Total protection.
Length of ownership: 15
Mobile Submission: False
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Ease of Use
5 out of 5
5
0points
0of 0voted this as helpful.
 
This LG dryer is designed to put time back on your side. When there~s no time to wash, quick and easy TurboSteam technology refreshes clothes and eases wrinkles in just 10 minutes~. Forget about endless sorting or toggling through cycles. Built-in intelligence detects fabric texture and automatically selects the perfect settings, taking out the guesswork. Activate Smart Pairing in the ThinQ app, and the washer can even tell the dryer to select a compatible drying cycle~, making it the ultimate laundry hack. Plus, with ThinQ Care, you can start and stop the dryer when you~re on the go~~and get preventative maintenance tips and alerts to keep your dryer running at its best.
 
  • Verified Purchaser
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
5 out of 5
5
High Tech, beautiful matching dryer
on May 27, 2023
Posted by: FrankC
Verified Purchase:Yes
Please see my review of WM5500hva washer. This is the matching dryer. Quite a bit of research to understand the washers, the matching dryer was a no brained after washer selection. Dryer also packed with features, controls easy to use and understand. Features such as receiving info from the washer regarding weight and type of material in the wash so the dryer calculates what temp and how long to dry, even includes a sensor if your exhaust vent is plugged up which can cause major issues if not detected. My wife says the loads are drying “was faster”. We love this washer and dryer combo and would recommend to friends and family.
Length of ownership: 15
Mobile Submission: False
I would recommend this to a friend!
Capacity
5 out of 5
5
Dry Time
5 out of 5
5
Ease of Use
5 out of 5
5
0points
0of 0voted this as helpful.
 
Our intuitive dial control with LCD display and built-in intelligence that gets smarter with every use make it easy to give favorite clothes the care they deserve. AI technology and advanced sensors detect fabric texture, load size and soil level to automatically select the perfect settings. All wrapped in a sleek, minimalist design~plus turbo-charged cleaning that puts time back into your day.
 
  • Verified Purchaser
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
5 out of 5
5
Wow! latest technology and clean clothes!
on May 27, 2023
Posted by: FrankC
Verified Purchase:Yes
Wow, latest technology and clean clothes. 20 yr old dryer stopped working, work horse washer still going, instead of looking into repair, it was time for a new washer dryer.
As I’m not the primary user of these appliances, I didn’t even know what to look for. Since our past machines worked so long reliability was a major factor. LG seemed to be a top brand in popularity and reliability. So many option and features were overwhelming, but on the lg website measuring first was an important fact I initially didn’t consider. We had side to side set up and depth was limited to 27” so we were locked into 4.5 cu ft washer. Looking at the lg options the WM5500hva has a beautiful modern appearance, simple to understand controls that provide all the feedback for what is happening during the wash, plus the app informs you of when the wash is done, when to clean the drum with instructions and many other features. It has all the top features LG offers except auto detergent dispenser. We especially like the fact that the AI assesses what’s in the wash and chooses the correct setting depending on size of load and type of fabrics. Then it provides the info to the dryer so the proper drying cycle is chosen. My wife says the cycles are much faster and the clothes are coming out cleaner. This washer is amazing and fun. We can add or remove different washer cycles customized to our specific needs. I’m a bit of a techie so was fun to program Beethoven’s 9th symphony to signal end of wash. Extremely pleased with our purchase: washer, matching dryer, two stands and installation parts, Best Buy total protection saves on install, removal, and provides extra warranty. Delivered and Installed 2 days after purchase,
Overall an expensive but excellent purchase and hopefully will perform another 20 years. Very pleased and would recommend the product if it fits and you want the latest technology from a reputable reliable company.
Length of ownership: 15
Mobile Submission: False
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Ease of Use
5 out of 5
5
+3points
3of 3voted this as helpful.
 
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FrankC's Questions
 
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FrankC's Answers
 
We'll deliver, install and make sure your new electric dryer is working. We'll connect a new, customer-supplied 220V power cord and vent kit. Additional charges may apply if not up to local codes or requirements.
 

I purchased a stackable washer/dryer combo with delivery + install. Does the stack kit come with it?

No, must purchase extra
3 years ago
by
FrankC
 
We'll deliver, install and make sure your new electric dryer is working. We'll connect a new, customer-supplied 220V power cord and vent kit. Additional charges may apply if not up to local codes or requirements.
 

When you pay for installation does that include the pedestals you ordered as well.

No pedestals are extra
3 years ago
by
FrankC
 
These stainless-steel washing machine fill hoses are ideal for connecting most washing machines to hot and cold water.
 

I have 29 inches availabile dept space. Can this unit with 27 3/8 inches fit?

It will obviously fit with an inch and 5/8 to spare.
3 years ago
by
FrankC
 
Bitdefender Family Pack secures all Windows, macOS, Android, and iOS devices in your home to keep your family safe across all operating systems. It includes Bitdefender VPN and Bitdefender Safepay for your privacy, plus Bitdefender Parental Control for your children's safety.
 

How old is this software?

It is the current version. You use code to download then install on all your windows and Mac devices as well as iOS and android. Easy to install on multiple devices. I have used for several years, just purchased this and added to my past account. I think it is a very good product and price to protect multiple devices in one household
4 years, 7 months ago
by
FrankC