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CFH2018
CFH2018's stats
- Review count38
- Helpfulness votes76
- First reviewAugust 3, 2018
- Last reviewDecember 24, 2024
- Featured reviews0
- Average rating2.8
- Review comment count11
- Helpfulness votes17
- First review commentSeptember 3, 2018
- Last review commentMay 17, 2022
- Featured review comments0
- Question count37
- Helpfulness votes2
- First questionSeptember 1, 2018
- Last questionAugust 25, 2024
- Featured questions0
- Answer count42
- Helpfulness votes32
- First answerAugust 24, 2018
- Last answerNovember 13, 2025
- Featured answers0
- Best answers5
Elevate your everyday coffee experience to delicious new heights with the Keurig~ K-Supreme Plus~ Single Serve coffee maker. The K-Supreme Plus~ coffee maker is the first series of Keurig~ brewer to feature MultiStream Technology~, an innovative new way to more evenly saturate the coffee grounds* in every K-Cup~ pod. This technique extracts full flavor and aroma, so you can enjoy an exceptionally flavorful experience every time you brew. The K-Supreme Plus~ brewer brings customization to a whole new level, making it easier than ever to enjoy your perfect cup every time. Choose from 3 strength and 3 temperature settings, so you can have a stronger, hotter cup, or brew hot over ice for a refreshing iced coffee. This coffee maker also features programmable favorites, so up to 3 users can save their own individual brewing preferences. No matter how you brew, you can always enjoy 4, 6, 8, 10, or 12 oz. cups of your favorite coffee, tea, cocoa, and more ~ all freshly brewed in minutes. Choose from hundreds of delicious varieties of K-Cup~ pods or brew your own ground coffee with the My K-Cup~ Universal Reusable Coffee Filter (sold separately). The K-Supreme Plus~ coffee maker is travel mug friendly, and the large 78 oz. removable reservoir makes refilling a snap. And with a modern digital display screen and a sleek stainless-steel metal wrap, it~s a striking standout in any kitchen. *vs. Keurig~ leading K-Classic~ brewer
Customer Rating
5
Love it, Quiet and Looks Good
on December 16, 2021
Posted by: CFH2018
Verified Purchase:Yes
The Keurig K-Supreme Plas Stainless was purchased to replace our Cuisinart SS-700, which had a stainless design and worked great for over 10 years! I tried out the new Cuisinart SS-10P1 first, but it was super noisy, slow, and cheaply made! The Keurig is quiet, ready to run without heating up, looks good, and surprisingly the Multistream Technology actually makes a difference! The only downside is I could not fit my 32oz travel mug under it like I could with the SS-700. To make this work, we purchased a 30oz (holds 32oz) Milk Frothing Picture which fits and looks great with this brewer. See Pic. Highly recommend this unit.
Length of ownership: 159
Mobile Submission: False
I would recommend this to a friend!
Quality
5
Ease of Use
5
Value
5
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+3points
3of 3voted this as helpful.
Help safeguard your cherished memories effortlessly with the easystore portable hard drive. Designed for your on-the-go lifestyle, this compact device offers seamless plug-and-play connectivity. Preserve your photos, videos, and important files with ease, thanks to the included backup software. Your memories deserve exceptional protection, and easystore helps ensure that every precious moment is seamlessly stored, so you can relive them whenever, wherever.
Customer Rating
1
Not PNP
on December 16, 2021
Posted by: CFH2018
Verified Purchase:Yes
This drive is supposed to be PNP for Windows systems but on my Win10 system it was not recognized and I had to format it for it to work! This drive is more expensive and has fewer software options than the WD - My Passport 5TB External USB 3.0 Portable Hard Drive which also has a 3-year warranty compared to 2 years for this drive. The drive keeps disconnecting from my system. I have checked the port and other drives but only have an issue with this one. Like many external drives, it might be the supplied cable but I will be checking on the WD - My Passport 5TB External USB 3.0 Portable Hard Drive and return this one.
Length of ownership: 12
Mobile Submission: False
No, I would not recommend this to a friend.
Ease of Use
1
Quality
1
Value
1
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0points
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Take your playlist with you by using these noise-cancelling Sony headphones. Their 40mm drivers with liquid crystal polymer diaphragms fill your ears with booming audio to immerse you in songs, and they're ergonomically designed to provide comfort during extended listening sessions. These Sony headphones have a proprietary noise-cancelling processor, so you can immerse yourself in the music.Industry Leading Noise Cancellation. *As of August 30, 2018. According to research by Sony Corporation measured using JEITA-compliant guidelines. In headband-style of wireless noise-canceling headphones market.
Customer Rating
5
Better Than WH-1000XM4
on August 30, 2021
Posted by: CFH2018
Verified Purchase:Yes
This is the second WH-1000XM3 headset we have purchased and our third Sony WH-1000 headset. Our first Sony headset the WH-1000 has been in use for several years and we upgraded to the XM3 more than two years ago. The XM3 is more comfortable and sounds better than the XM1 so it was a good upgrade. We tried the XM4 headset before purchasing another XM3 and didn't find it to be as comfortable, sound any better, and had issues connecting with Blu Tooth devices! It was returned and we purchased another XM3 at the discounted price and are very happy with it. This was a brand new updated XM3 headset and not a referb or used item as I received from Amazon. We also tried several Apple / Beats headsets but found the Sony XM3 to be far superior in every aspect. For the price you can not go wrong.
Length of ownership: 34
Mobile Submission: false
I would recommend this to a friend!
Quality
5
Value
5
Ease of Use
5
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+2points
2of 2voted this as helpful.
Today's businesses demand and rely more on their network to carry out mission-critical business activities. NETGEAR~ Smart Managed Plus Switches meet this growing need by providing fundamental network features such as VLANs, QoS, and IGMP Snooping that will help optimize the performance of business networks. Smart Managed Plus Switches are the perfect upgrade from the plug-and-play unmanaged switch, delivering essential networking features at a very affordable price.
Customer Rating
1
No LAG on this Switch!
on July 6, 2021
Posted by: CFH2018
Verified Purchase:Yes
Note that this switch DOES NOT support Link Aggregation even though the Manufacturer's "Netgear Switch Management Levels" shows it does? LAG is not present in the software for this switch, and it seems LAG is reserved for 16 Port and above Plus Switches! I only purchased this switch for LAG and will be returning it. This should be made clear, so consumers understand what options are not available. If you do not need LAG, it might be good for others, but I could not use it for my application.
Mobile Submission: false
No, I would not recommend this to a friend.
Ease of Use
1
Quality
1
Value
1
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0points
1of 2voted this as helpful.
The Beats Camo Collection is made for those who are always ahead of the game. With the power of Pure Adaptive Noise Cancelling (Pure ANC) in Beats Studio~ Wireless, you can keep your focus and not let anyone stand in your way.
Customer Rating
2
Not As Good As Other Options
on June 14, 2021
Posted by: CFH2018
Verified Purchase:Yes
I purchased these to replace a pair of Bose QuietComfort 35 II headphones for my son. They seemed like a good deal at the time, but once we started to use them, the battery life was not as good as reported! The reported battery life is based on using these with Apple devices. The comfort is lackluster. The cups going around your head have minimal adjustable movement to increase comfort. They get hot when worn, and the size of the foam pad is smaller as well. The noise-canceling is adequate but not as good as Bose or Sony. They also are more cumbersome and do not store as compactly as the Bose or Sony models. The bottom line no matter how much money we saved on these if there are not going to be worn, does it matter? Because we had the Bose, we have to compare them to them. The Bose were also lighter. We opted for the Bose instead of the Sony WH-1000 because they were smaller and lighter. We felt for school, and these were a better fit for my younger son. The Beats look cooler, but the Bose headphones vastly outperform them! Now, if we didn't forget them on a plane, we still are using them. We will have to wait for another sale on the Bose to replace them. I could not recommend the Beats when there are much better options available and will be returning them. I also feel it is deceptive to make claims on battery life that is tied to use with Apple devices.
Mobile Submission: false
No, I would not recommend this to a friend.
Quality
2
Value
2
Ease of Use
2
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+2points
2of 2voted this as helpful.
![Monster Hunter - 4K Blu-Ray [Standard] [4K Ultra HD Blu-ray]](https://pisces.bbystatic.com/prescaled/500/500/image2/BestBuy_US/images/products/d88d2574-8d2b-4d53-95bc-4ee91c4254e2.jpg)
U.S. Army Ranger Capt. Natalie Artemis (Milla Jovovich) was supposed to be leading an exercise for a UN military force when an interdimensional rift opened-and deposited them into a desert world populated by massive mutated creatures. Their sole hope for finding a way home-or living long enough to do so-lies with the skilled local warrior (Tony Jaa) they pact with for survival. Wheelhouse videogame adaptation from Paul W.S. Anderson co-stars T.I., Meagan Good, Diego Boneta, Ron Perlman. 99 min. Widescreen; Soundtrack English. Two-disc set.
Customer Rating
2
Starts Slow and Just As It Gets Good it Ends!
on March 21, 2021
Posted by: CFH2018
Verified Purchase:Yes
My son; 9; and I watched this together. I had no expectations and watch without high hopes. The movie starts in the other world and seemed interesting but it did not hook either of us. It then moves to our world as a group of Rangers are trying to find another group. Things move on the Rangers are transported to the other world. It goes on from there and the monster looks pretty good low but we never felt any connection to the characters and felt nothing when they didn't make it. The movie plods along and just when it starts to go good it ENDS! This is NOT a movie to purchase now as I am sure it will be in the $4.99 bin in months or on a streaming service. Wait to see it when it is free to do so would be my recommendation.
Length of ownership: 3
Mobile Submission: false
I would recommend this to a friend!
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0points
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Sony's intelligent noise-cancelling headphones with premium sound elevate your listening experience with the ability to personalize and control everything you hear. Get up to 30 hours of battery life with quick charging capabilities, enjoy an enhanced Smart Listening feature set, and carry conversations hands-free with speak-to-chat.
Customer Rating
1
Will Not Connect Bluetooth - XM3 Better Overall
on February 17, 2021
Posted by: CFH2018
Verified Purchase:Yes
I have had the first Sony WH-1000 since release and loved it. I upgraded to the WH-1000XM3 and it sounds better and is more comfortable than the WH-1000. The reviews out there for the WH-1000XM4 report it to be so much better than the XM3 version and we needed another headphone for my son, so I decided to try out the XM4.
Both my XM3 and this new XM4 are updated to the latest Firmware through the Sony app. I didn't find the XM4 to be more comfortable than the XM3. In fact, I felt it had less padding and was not as comfortable as the XM3. The side controls on the XM4 cup are not sensitive enough and often nothing works when compared to the XM3! I could easily connect to my cell phone with the XM4 and conduct updates but I primarily use the headphones to listen to my TV through a Bluetooth transmitter. The XM3 has worked fine for a few years but I was going to give them to my son and use the new XM4 but no matter what I did I could not get the XM4 to connect to the Etekcity Bluetooth Transmitter & Reciever Adapter (EA-TR1)! I reset the transmitter several times and was always able to get the XM3 to connect but the XM4 would not connect via Bluetooth. I am not able to provide a sound comparison for this reason and have decided to return the XM4 and keep my XM3 and get my son another brand.
Over comparison of XM3 to XM4:
- XM4 not as comfortable.
- XM4 controls spotty.
- XM4 Bluetooth connection to varied devices is spotty.
- XM4 not as comfortable.
- XM4 controls spotty.
- XM4 Bluetooth connection to varied devices is spotty.
At this time I can not recommend the XM4 when compared to the XM3. Also my experience with the original and the XM3 was without issue unlike the XM4.
Mobile Submission: false
No, I would not recommend this to a friend.
Quality
4
Value
1
Ease of Use
1
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0points
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Indulge your taste buds with this exciting collection of our favorite flavored coffee varieties. Try something unexpected and discover the delicious possibilities of Keurig within. The K-Cup pods inside the Keurig Flavored Coffee Collection are designed to work with any Keurig K-Cup coffee maker; just pop one in and enjoy delicious, fresh-brewed coffee in no time at all ~ with just the touch of a button. The Keurig Flavored Coffee Collection contains: Green Mountain Coffee Caramel Vanilla (12), Gloria Jeans Coffee Hazelnut (9), Gloria Jeans Coffee Butter Toffee (9), Green Mountain Coffee French Vanilla (12). Compatible with Keurig K-Cup pod single-serve coffee makers.
Customer Rating
5
Four Great Flavors in One Box
on November 20, 2020
Posted by: CFH2018
Verified Purchase:Yes
Many of my favorite flavors in one box! Getting this box of four flavors saves money because I don't have to purchase four separate boxes of each flavor.
Length of ownership: 28
Mobile Submission: true
I would recommend this to a friend!
Quality
5
Ease of Use
5
Value
5
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0points
0of 0voted this as helpful.
Store this pack of 48 AAA batteries so you always have some handy. With bulk alkaline batteries in the drawer, you don't have to run to the store every time you get a new device or battery-powered toy. These 48 AAA batteries are the right size to power many small toys, gadgets and remote controls.
Customer Rating
5
Great Value
on April 15, 2020
Posted by: CFH2018
Verified Purchase:Yes
We have been purchasing the Insignia batteries from Best Buy when they go on Deal of the Day for a few years now and I am glad to say they are a great value and last. We use them for battery powered LED hallway and stairway lights, and toys of course. We love having them on hand for any need which might arise and the cost when on sale can't be beat. We highly recommend them.
Length of ownership: 135
Mobile Submission: false
I would recommend this to a friend!
Quality
5
Value
5
Ease of Use
5
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0points
0of 0voted this as helpful.
Help Harry evade the dragon and capture the golden egg with LEGO Harry Potter and the Hungarian Horntail. The 265 pieces offer countless combinations, and the included instructions are simple to follow. This LEGO Harry Potter and the Hungarian Horntail set comes with three figurines for acting out the adventures of the Tri-wizard Tournament, or making up your own.
Customer Rating
5
Its a Dragon What More Can You Say
on April 15, 2020
Posted by: CFH2018
Verified Purchase:Yes
My 8 year old son has been reading and listening to the Harry Potter books for some time now. He started to draw Dragon cards playing cards and this was just perfect for him. ITS A DRAGON that says it all. Oh and the characters are cool as well with the tent. We would recommend it.
Length of ownership: 8
Mobile Submission: false
I would recommend this to a friend!
Quality
5
Value
5
Ease of Use
5
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0points
0of 0voted this as helpful.
Create multimedia presentations with this Microsoft Surface Book 2 laptop. It has 16GB of RAM and an Intel i7 processor, so it can run all the latest applications and programs, and its 15-inch PixelSense touch screen display delivers amazing image quality. This Microsoft Surface Book 2 laptop has a 512GB solid-state drive for ample storage of files.
Overall1 out of 5
1 out of 5Not the best for digital artist
By JonquelN
from New York, NY, USA
Product Has Serious Overheating issue! First let me say that I've done all the research, I watched youtube, read magazine reviews and spoke with every Best Buy Agent I could. I'm a digital artist, I use mainly Adobe products and I was in the market to find 2 in 1 that work support my art on the go. Of course I thought about getting a Mac because it's industry standard (I now understand why), but I really wanted a 2-1 option. I was looking for something I could draw on and use full programs (as tablets only use apps). So I went to Best Buy and spoke with an agent, told them what I was looking for and they recommended the Surface Book 2. I went home did some research and thought it was a good choice. I even went to 3 different Best Buys in my city and every agent I spoke to assured me that this machine could handle photoshop and was worth the price tag. So I went for it and purchased this very Expensive "Premium" machine.
It's been 1 MONTH and it's unusable for me. This computer gets so overheated I can't even draw on it. In the short time I've had it ,I've only been able to complete 1 illustration and I had to wear a scarf over my hand to it. 5 minutes into running Photoshop the tablet starts to get hot, then the base gets hot.
It's been 1 MONTH and it's unusable for me. This computer gets so overheated I can't even draw on it. In the short time I've had it ,I've only been able to complete 1 illustration and I had to wear a scarf over my hand to it. 5 minutes into running Photoshop the tablet starts to get hot, then the base gets hot.
This is honestly the last problem I would expect to have from a machine that is nearly (or more than) $3k. I wanted to do digital art tutorials and videos with this computer, but I can't even do simple illustrations in Adobe without this problem. I'm also an influencer on social media and I can not in good confidence recommend this computer to my audience. I'm so disappointed with the performance of this machine and if it wasn't for best buy's 15 day return policy, it would have been back in store on day 19! I hope this review helps another digital artist before they put alot of money down on this machine.
CFH2018
Providence, RI
CFH2018
September 3, 2018
Wasn't there an issue previously with some units running too hot? I thought this was fixed?
+1point
1of 1voted this comment as helpful.
MSI GS65 Laptop: Play your favorite games on this MSI Stealth gaming laptop. An Intel core i7 processor and 32GB of DDR4 RAM deliver seamless performance, while the 512GB solid-state drive provides adequate storage space. This MSI Stealth gaming laptop features a 15.6-inch Full HD display for immersive viewing and two Dynaudio speakers for quality sound.
Overall1 out of 5
1 out of 5Nice design but battery is no good
By Beto
Very easy to set up but we barely used it and within an hour the battery was dying, we plugged it in and it said not charging.... which didnt make sense because we DID plug it in. But we returned it.
CFH2018
Providence, RI
Battery Saving Feature
November 8, 2019
The system has a battery saving feature and will only start to charge the battery when it goes below a percentage you choose or you can turn this feature off and have the battery always charging when the plug is connected.
+7points
7of 7voted this comment as helpful.
MSI GS65 Laptop: Play your favorite games on this MSI Stealth gaming laptop. An Intel core i7 processor and 32GB of DDR4 RAM deliver seamless performance, while the 512GB solid-state drive provides adequate storage space. This MSI Stealth gaming laptop features a 15.6-inch Full HD display for immersive viewing and two Dynaudio speakers for quality sound.
Overall1 out of 5
1 out of 5Defects
By Cooper
I don't know if i got two defects in a row
But both of the units i got had hinges with the sides coming off, and with misaligned screens
And the NVME ssd they put into this is a very low quality toshiba one
It was cheap when i got it though
But both of the units i got had hinges with the sides coming off, and with misaligned screens
And the NVME ssd they put into this is a very low quality toshiba one
It was cheap when i got it though
CFH2018
Providence, RI
My SSD
November 8, 2019
My unit came with a Kingston RBUSHS8154P3512GJ drive. I am getting Crystal Disk Mark readings of: READ - 1589 MBs, WRITE - 1037 MBs.
+2points
2of 2voted this comment as helpful.
Alienware M17 17.3" Gaming Laptop: Game on the go with this Alienware M17 17.3-inch gaming laptop. An NVIDIA GeForce RTX 2070 graphics card delivers smooth gameplay at high settings, and the 512GB SSD loads games quickly. This Alienware M17 17.3-inch gaming laptop has an Intel Core i7 processor and 16GB of RAM that easily handle multiple programs simultaneously.
Overall2 out of 5
2 out of 5Returning
By Thresher
Nice laptop, fast as all get out. However mine appears to be defective.
I am getting a lot of light bleed along the bottom. Not the normal IPS bloom, but actual hotspots that are clearly visible on a darkened screen.
Another note, if you intend to add another SSD to this, think it over carefully. This requires a heatshield that you can only get from Dell. The manual makes this very clear and after opening and trying to install another SSD, short of jerry rigging, it's definitely true. However, Dell's support has no idea what the part number is or how to order it. Might be because it's brand new, but it's ridiculous that the shield isn't already in the unit.
When looking at the attached picture, the glow in the upper left and right isn't really noticeable. But those bleed through spots on the bottom are very distracting.
CFH2018
Providence, RI
Yikes
November 8, 2019
That is pretty bad. I had a similar issue with an M15 R1 I returned because it was coming through on content.
0points
0of 0voted this comment as helpful.
Alienware M17 17.3" Gaming Laptop: Game on the go with this Alienware M17 17.3-inch gaming laptop. An NVIDIA GeForce RTX 2070 graphics card delivers smooth gameplay at high settings, and the 512GB SSD loads games quickly. This Alienware M17 17.3-inch gaming laptop has an Intel Core i7 processor and 16GB of RAM that easily handle multiple programs simultaneously.
Overall2 out of 5
2 out of 5Beautiful laptop...marred by abysmal support.
By Namdnas
from TN
I've never owned a gaming laptop. This is my first one. I've always been a PC and Console gamer. Due to having a kid and multiple animals, I have all of my gaming stuff in my man-cave (queue stereotypes here, lol). It's a small-medium sized room and has my LG C8 OLED TV, Samsung Q90R soundbar, PS4 Pro, Gaming PC, Ultrawide monitor, etc. So, after a while, it can start feeling a little cramped (and hot!). I've always wanted a laptop, but never acted on it. I seen this Alienware as an opportunity to free myself from the game room and if I want to play something, just set it up on the kitchen table or bedroom and still be with the family, vs. being isolated.
I've owned two Alienware Desktops in the past. My first one (back around 2005-ish) was an Aurora-style desktop PC (I don't remember the exact model name) and the other was an Area-51 small form factor PC that I'd gotten around 2014. I had issues out of both. The Area-51 just died on me out of the blue after just a few years, so I have my current desktop now that is custom-built by another company and I've had zero issues with it and I love it. I vowed after my Area-51 that I would never own another Alienware product again.
So, here I sit, with this new Alienware M17 R2 system...full of regrets. I'm going to go ahead and start this review off by saying - I will absolutely NEVER own another Alienware PC again in my life. Even if it were free. This review is going to be different than most because, not only am I reviewing the PC, I'm also reviewing Alienware and my experiences with them during the short time I've owned this system. I mean, after all, when you buy Alienware, you're buying a "premium" brand, proprietary configuration and their (abysmal) support that goes along with it.
Let's talk about the laptop itself. The hardware will be the only positive thing this review has going for it. It has a 9th gen Intel i7 processor, 512GB M.2 Solid State drive, 16 GB RAM and an RTX 2070 video card with 8GB RAM. I do want to add that the RAM is soldered to the motherboard and is NOT up-gradable. The screen is also super nice - 17" with 144hz refresh rate and great viewing angles. It also has a built in web-cam and Tobii eye tracking. The keyboard is without a doubt one of the best I've ever felt on a laptop and I love the full RGB spectrum it has. Around back, the frame has lighting, as well as the alien head. On the inside, the power button is also in the shape of an alien head (nice touch!) and will change colors as you use it, indicating the battery level. Setup after the initial power-on was a breeze and I was able to use voice guided setup about 90% through the process. Once I got to Windows, I immediately started the Windows updates. Also note: there is an "Alienware Updater" program that you will need to run as well. This will take care of all the proprietary Alienware updates, such as their specialized drivers, Command Center and other software and...most importantly, BIOS. Everything ran and updated without a hitch.
Now...I got everything else installed that I use, like Steam, Blizzard Launcher, Epic games store, etc. After this (no games installed at this point), I have about 400GB space left. On the math part, depending on what you are playing, that's roughly 4-6 games. Fornite takes 60GB, Destiny 2 takes 81GB, WoW takes 70GB. Those 3 games alone take half of the remaining space. So, before I do anything else, I happily bounce out to my local Best Buy and purchase a $215 Samsung 970 EVO Plus 1TB M.2 SSD, after seeing on YouTube, etc, that others have used it and it was the highest recommended M.2 SSD. And here is where all the problems began...
I opened up the back panel of the laptop (which was a pain to wedge off after unscrewing) and there sat the empty M.2 slot, beside the primary 512GB drive that came with the system. Easy enough. Plug it in, meticulously attached the back panel and screws and flip it over to turn it on. Long story short, after removing and re-seating the drive about 3-4 times and more software updates to the system (BIOS being one of them), I finally got Disk Manager to detect it. Got it formatted as a single volume drive will full space allocation and named it "Game". But wait! Now I'm getting messages in the Windows notification center asking me what I want to do with the "removable drive". It's not removable! It's an internal M.2 HDD. So now, AutoPlay is constantly notifying me and asking me this. It's annoying and...why is it doing this? Even right clicking the drive from "This PC" shows an AutoPlay option, which should not be happening.
Thus, starts my ordeal between 10/2/2019-10/3/2019 with Alienware that gives me a 2-day (and ongoing) headache - for real. I call Alienware and after some questions, such as what kind of drive I'm using and where I got it, they refused to help me because the system didn't come pre-configured with this drive and where I bought it 3rd Party (not from them), they don't support assisting with this. So, I call Samsung. They advise me to go into the BIOS and change the SATA support from RAID (which there are no Raid profiles set, since it was just a single SSD to begin with) to AHCI. I do that and reboot - Blue Screen saying "un-accessable boot device" (or something to that effect). So, I have to change it back over to RAID to get to get it to boot properly to Windows. Samsung then advises to just do a fresh install of windows and map the drives to AHCI at that time to see if that fixes it. Issue with that is, I lose all of the proprietary Alienware software, C: Drive partitioning, etc, which I don't want to do... So, I call Microsoft. They say that it's an issue with how Alienware has mapped the ports/drives and I will need to call them to get my drives remapped. I told the Microsoft agent that won't happen - the refuse to help me. Then he was like, well, it's their proprietary configuration causing it, right? Yep...
So, since then, I've called Alienware 2 more times and get the same response - even an email from them a few days later with the same response. The only thing different that I get is that "Samsung Drives are not compatible with Alienware systems", which completely baffled me. They said they don't know why their customers always get Samsung, then have problems when literally any other brand will work. Anyway, they refuse to do anything for me. So...I'm like...let me call Alienware sales and just order **THEIR** 1TB SSD and I'll just return this Samsung for a refund - that way, they HAVE to help me if I have issues. After telling the sales agent what I wanted, he had me on hold for 10 minutes. He came back and said he can get me a 1TB M.2 SSD for $399.99. I about choked and told him he was crazy! I'm NOT paying $400 for an M.2 SSD when I can get any brand I want elsewhere for $200 or less. I told him I got a Samsung Evo Plus 1TB for $215. He starts arguing with me about "well, our drive will work". NO...ANY drive should work - you're just forcing me to buy yours for double the retail value, I thought to myself. Anyway, after we hung up, he calls me back 10 minutes later and told me he could sell me a Samsung Evo for $169.99. I told him that's the same drive I'm having issues with and they refuse to help me - and tells me it's incompatible. He then says "well, if they told you that, then I would take their word for it"...then goes on to say..."you know this is a GAMING PC, right? Samsung is for professionals, not gaming, so that's why it won't work". I immediately call bull on this one and proceeded then to ask him why he called me to sell me an incompatible drive and that he just contradicted himself. He disconnected the call.
So, here I sit, writing this review. Fuming over everything. I ordered an ADATA XPG SX8200 Pro 1TB drive from Amazon, which will be here today (yes, Sunday), as the only drives my local Best Buy has are the "professional...not gaming" Samsung Evo drives (*rolls eyes*). My gaming desktop has Samsung Evo SSD's!!! Aaaaargggghhhh. I'm hoping the ADATA works great. If not, I don't know what I'm going to do. I'm stuck between a rock and a hard place. I'm honestly at my wits end with all this drama and haven't even gotten to test this system to the limits, like I would like to have done. So many games I wanted to try - but so little space. I'm just....over it at this point.
So, this review is breaking down into two scores. I'm giving an overall/final score of 2 stars:
4 stars for the PC. Performance is great. Using V-Sync, I hit my max 144FPS refresh rate on most of the games I've tried. Around 170+FPS without V-Sync. For Destiny 2 at High, I get an average of 70-75 FPS and Fortnite gets about 90-ish FPS. Temps are stable and runs pretty cool. Fans can get a bit noisy from time to time when they ramp up, but that's to be expected. Build quality is pretty high but the rear panel is a pain to remove. Also, the Lunar Light color came out-of-the box with some type of scuffs or stains on it, so this specific color/finish WILL get dirty very easily and shows every spec of dust/debris.
1 star for the Alienware brand and unfortunately the support that comes with it (I would give a zero here, if I could). It is abysmal at best and is why I will NEVER own another Alienware. I mean face it, you're buying the brand and the (*cough*) support. Invest your money in another brand that wants customer satisfaction and doesn't lock everything down behind a "paywall" of over-priced proprietary hardware with no freedom whatsoever, as a consumer.
2 Stars (I probably really should have just given it a 1, but the beauty and performance of the laptop won out). AVOID.
CFH2018
Providence, RI
Had Same Issue
November 8, 2019
I had the same exact issue with the M15 R2 and M15 R1!!!!. I purchased these with smaller main SSD drives knowing I would purchase a larger better performing drive and install it in the system. Just like you I bought Samsung Pro and EVO both would not work! Dell / Alienware support state the Samsung drives will not work and it is well known. I contacted Samsung on several occasions and not one of their support staff have ever heard of their Samsung drives having an issue with any Dell or Alienware system. It is possible it has something to do with how Dell configures the drives in the BIOS but to change it you have to reinstall the OS and this still might not work so I just gave up and returned both systems.
+3points
3of 3voted this comment as helpful.
Experience the versatility of this Microsoft Surface Book 2 laptop. It provides up to 17 hours of battery life for tackling complex tasks while traveling, and its studio mode lets you draw in a comfortable tablet position. This 13.5-inch Microsoft Surface Book 2 laptop has a quad-core Intel i7 processor and 16GB of RAM for smooth multitasking.
Overall2 out of 5
2 out of 5screen cracks for no reason
By james
PURCHASED DATE 8/15/2018 PAID FOR ONE YEAR WARRANTY 3 months after warenty is up the screen cracked just sitting at home on the desk. $2500 dollars hardly ever used. never taken out for the house.
CFH2018
Providence, RI
Swollen Battery?
December 15, 2019
Sound like a possible swollen battery. DId this get resolved and what was the cause?
0points
0of 0voted this comment as helpful.
ASUS ROG Zephyrus G14 Gaming Laptop: Enjoy everyday gaming with this ASUS notebook PC. The AMD Ryzen 9 processor and 16GB of RAM let you run graphics-heavy games smoothly, while the potent NVIDIA GeForce RTX 2060 Max-Q graphics produce high-quality visuals on the 14-inch Full HD display. This ASUS notebook PC has 1TD SSD that shortens load times and offers ample storage.
Overall1 out of 5
1 out of 5Great Hardware, QA and Support Issues.
By Anthony
I ordered this laptop with high expectations, and rightly so with a $1500 price tag after taxes. The hardware is quite good however the support I have received with my unit has been some of the worst I have ever experienced. Yes - I do understand that we are in the midst of a global pandemic and that these businesses supply chains have been massively disrupted, however this should have no bearing on the way I was treated after receiving a lemon.
The Good:
Great Exterior finish
Great Weight
Great Chassis - very rigid and structurally sound
Great styling for such a powerful laptop
Great Specs - 2060 and the new Ryzen 9 4900hs? Sign me up.
Good Keyboard - Backlighting is subpar, and has not been fixed with my production unit.
Good trackpad - Not the best out there however it is very accurate and an average size.
Good Speakers - not studio quality however very acceptable
Comes with very minimal bloatware
Great Exterior finish
Great Weight
Great Chassis - very rigid and structurally sound
Great styling for such a powerful laptop
Great Specs - 2060 and the new Ryzen 9 4900hs? Sign me up.
Good Keyboard - Backlighting is subpar, and has not been fixed with my production unit.
Good trackpad - Not the best out there however it is very accurate and an average size.
Good Speakers - not studio quality however very acceptable
Comes with very minimal bloatware
The Bad:
Fingerprint sensor is flaky at best - I have to be very precise in the way I use this fingerprint sensor in order to get it to register my finger print at all.
My unit has a defective screen - I constantly get large portions of the screen turning into large white boxes and flickering on / off, additionally the screen has been flickering totally black then turning back repeatedly. Colors are also very off on my unit.
Shipping - through likely no fault of BestBuy or ASUS I received my unit with a VERY large hole in the box and no protective packaging inside.
Fingerprint sensor is flaky at best - I have to be very precise in the way I use this fingerprint sensor in order to get it to register my finger print at all.
My unit has a defective screen - I constantly get large portions of the screen turning into large white boxes and flickering on / off, additionally the screen has been flickering totally black then turning back repeatedly. Colors are also very off on my unit.
Shipping - through likely no fault of BestBuy or ASUS I received my unit with a VERY large hole in the box and no protective packaging inside.
The Ugly:
Support - Due to my units defective screen I attempted to get my unit exchanged through both ASUS and BestBuy however neither support team has been able to figure this out for me. I've been through 5 Asus Support reps, 5!!! a couple of whom outright stopped talking to me mid support chat, one of whom once connected to the support chat did not respond at all. I have waited for a combine 3 hours on hold (only 2 calls) for BestBuy phone support only to never get through to an agent. The online BestBuy chat agent I spoke to was nice however clearly did not have accurate support information on this device as he told me to exchange it in store, and when I asked him to check if my store has this device realized exchanges could only be done online for this device however failed to mention how to do so (I've only found return information no info on how to exchange the defective unit for a new one). Come on guys, you are both multi-billion dollar companies this level of consumer support is unacceptable. I have been unable to arrange a solution with either of your teams over the span of a week to get this unit replaced with a new one - again I realize we are in the midst of a global pandemic - it should not be this hard to arrange an online replacement of this device.
Please Improve your support services to make an exchange process easier and less painful for the consumer.
Support - Due to my units defective screen I attempted to get my unit exchanged through both ASUS and BestBuy however neither support team has been able to figure this out for me. I've been through 5 Asus Support reps, 5!!! a couple of whom outright stopped talking to me mid support chat, one of whom once connected to the support chat did not respond at all. I have waited for a combine 3 hours on hold (only 2 calls) for BestBuy phone support only to never get through to an agent. The online BestBuy chat agent I spoke to was nice however clearly did not have accurate support information on this device as he told me to exchange it in store, and when I asked him to check if my store has this device realized exchanges could only be done online for this device however failed to mention how to do so (I've only found return information no info on how to exchange the defective unit for a new one). Come on guys, you are both multi-billion dollar companies this level of consumer support is unacceptable. I have been unable to arrange a solution with either of your teams over the span of a week to get this unit replaced with a new one - again I realize we are in the midst of a global pandemic - it should not be this hard to arrange an online replacement of this device.
Please Improve your support services to make an exchange process easier and less painful for the consumer.
To those who may recommend x y or z to fix the screen issue - I work professionally as a computer support technician, trust me, I've tried it. This is a hardware malfunction and not something that can be simply fixed by updating some drivers, windows, or the BIOS to the most recent versions.
Tl;DR: Great buy for the money, Excellent hardware, Great Value. Terrible Customer Support.
CFH2018
Providence, RI
Thanks
September 9, 2020
Thanks for this information. It seems you are not alone and your experience with Tech Support is important to report as it is a key component in owning a device. Someone commented on the proper Drivers but it seems ASUS's own suggestion is to roll back your drivers and/ or reset the system to new. I have NO tolerance for weak or limited tech support and will pay extra for it. I was so close to getting this system for homeschooling but I am not taking a chance on this system now or ASUS Laptops.
+3points
4of 5voted this comment as helpful.
Experience enhanced precision and comfort with this Logitech wireless gaming mouse. The optical sensor delivers pinpoint accuracy for an enhanced gaming experience, while the wireless design offers strong freedom of movement. This Logitech wireless gaming mouse features 11 programmable buttons for creating macros and performing a wide range of custom functions.
Overall2 out of 5
2 out of 5Stay Away From This Mouse
By StayAwayFromThisMouse
Stay away from this mouse. Wish I had read the reviews and seen the videos on Youtube before I bought one. Only after 8 months the left click is not working correctly. It will sometimes double or even more clicks by itself. Try to drag and drop items and it will release it randomly (just caused me many hours of work, was dragging/dropping large group of files, it release by itself and dropped in a folder somewhere, now I have to find the files).
CFH2018
Providence, RI
Has Logitech Changed Switch
August 24, 2021
It is good Logitech has replied but have they changed the switches that are the issue?
0points
0of 0voted this comment as helpful.
Experience enhanced precision and comfort with this Logitech wireless gaming mouse. The optical sensor delivers pinpoint accuracy for an enhanced gaming experience, while the wireless design offers strong freedom of movement. This Logitech wireless gaming mouse features 11 programmable buttons for creating macros and performing a wide range of custom functions.
Overall5 out of 5
5 out of 5Gaming mouse
By Trevor
2nd one i bought. Super easy to use . Only problem is if you use daily you will be buying another on within the year
CFH2018
Providence, RI
Why?
August 24, 2021
Hi, Why would you have to purchase a new one in a year? Thanks
0points
0of 0voted this comment as helpful.
The NordicTrack Commercial X32i Incline Trainer makes it possible to walk, jog, run, and hike around the world from the comfort of your home. With an iFIT subscription, you can follow expert iFIT Trainers through thousands of outdoor workouts spanning the most beautiful locations across all seven continents on the 32~ Tilt & Pivot Touchscreen. iFIT's intelligent fitness technology can control your high-incline treadmill to deliver workouts that are personalized to you, no matter where you are in your fitness journey. SmartAdjust can automatically change your -6% to 40% incline and your 0-12 MPH speed based on your workout history and performance for a hands-free, immersive experience. Connect a heart rate monitor using Bluetooth and turn on iFIT~s ActivePulse feature so that the automatic treadmill adjustments change based on your target heart rate zone. The built-in AutoBreeze Fans automatically adjust their blowing power to match your workout intensity so you can stay cool during the toughest moments. Whether you prefer using your own Bluetooth headphones or using the treadmill~s two 3~ speakers, you~ll be able to listen to music and your trainer at the same time. Workout more comfortably with our Reflex Cushioning technology. *iFIT experience shown. Internet and Wi-Fi required. iFIT Membership auto-renews for $39/mo plus tax unless canceled in advance. Cancel at any time.
Overall1 out of 5
1 out of 5Manufacturer no longer even sells!
By Treadmill
Outdated treadmill that Best Buy tried selling as a new ( latest model)! I have been trying to get it returned for my refund since the day it was delivered (18 May2021) since Best Buy does not offer the latest 2021 model.
CFH2018
Providence, RI
Odd the NordicTrack Website Shows the Same Model
August 31, 2021
I would be interested to know what model you received. The NordicTrack website is showing the same model number, Commercial X32i (NTL39221), for sale direct on their site. Is there a newer model of this one? Thanks
0points
0of 0voted this comment as helpful.
Experience enhanced precision and comfort with this Logitech wireless gaming mouse. The optical sensor delivers pinpoint accuracy for an enhanced gaming experience, while the wireless design offers strong freedom of movement. This Logitech wireless gaming mouse features 11 programmable buttons for creating macros and performing a wide range of custom functions.
Is this the newest Version of the G903?
4 years, 7 months ago
by
CFH2018
Meet Fitbit Luxe--a fashion-forward fitness & wellness tracker with the motivation to give your body and mind the healthy boost it deserves. A chic bracelet design, on-wrist tracking adn in-app insights make Luxe the must-have wardrobe essential. The experience gets even better with a Fitbit Premium membership through personalized guidance and insights and exclusive in-app workouts, meditations and more. Show yourself some love and shine a light on your beauty, outside and in.1 Fitbit is part of the Google family.
Is this the new Charge 5 under a different name?
4 years, 9 months ago
by
CFH2018
Keep your Samsung Galaxy S10 safe and looking brand-new with this OtterBox Symmetry Series case. The durable design minimizes damage from drops, while the slim shape fits smoothly into your pockets and bags. The one-piece construction of this OtterBox Symmetry Series case is easy to put together and take apart.
Why is this case so expensive? I am not able to determine what additional protection or warranty this case offers over others similar in design and function?
4 years, 9 months ago
by
CFH2018
An industry defining 49~ 1000R curved screen, equipped with a cutting edge Quantum Matrix HDR2000 panel, 240hz refresh rate, G-Sync and FreeSync Premium Pro support, 1ms GTG response rates, and fully customizable Odyssey Infinity Core lighting.
Not sure I can run this properly with 3x Nvidia GeForce GTX Titan X running in SLI, 3x Display Port 1.2 & HDMI 2.0 with Intel(R) Core(TM) i7-5960X CPU @ 3.00GHz 3.00 GHz. Is this correct? Thanks
4 years, 10 months ago
by
CFH2018
Elevate your everyday coffee experience to delicious new heights with the Keurig~ K-Supreme Plus~ Single Serve coffee maker. The K-Supreme Plus~ coffee maker is the first series of Keurig~ brewer to feature MultiStream Technology~, an innovative new way to more evenly saturate the coffee grounds* in every K-Cup~ pod. This technique extracts full flavor and aroma, so you can enjoy an exceptionally flavorful experience every time you brew. The K-Supreme Plus~ brewer brings customization to a whole new level, making it easier than ever to enjoy your perfect cup every time. Choose from 3 strength and 3 temperature settings, so you can have a stronger, hotter cup, or brew hot over ice for a refreshing iced coffee. This coffee maker also features programmable favorites, so up to 3 users can save their own individual brewing preferences. No matter how you brew, you can always enjoy 4, 6, 8, 10, or 12 oz. cups of your favorite coffee, tea, cocoa, and more ~ all freshly brewed in minutes. Choose from hundreds of delicious varieties of K-Cup~ pods or brew your own ground coffee with the My K-Cup~ Universal Reusable Coffee Filter (sold separately). The K-Supreme Plus~ coffee maker is travel mug friendly, and the large 78 oz. removable reservoir makes refilling a snap. And with a modern digital display screen and a sleek stainless-steel metal wrap, it~s a striking standout in any kitchen. *vs. Keurig~ leading K-Classic~ brewer
Does the tank have a LED light? Thanks
4 years, 11 months ago
by
CFH2018
Get the network performance your business deserves with smart Gigabit switches from Linksys. Designed for business-class management, security, speed, and quality of service, Linksys smart Gigabit switches provide a network your business can grow on.
Does this switch support Link Aggregation?
4 years, 11 months ago
by
CFH2018
Today's businesses demand and rely more on their network to carry out mission-critical business activities. NETGEAR~ Smart Managed Plus Switches meet this growing need by providing fundamental network features such as VLANs, QoS, and IGMP Snooping that will help optimize the performance of business networks. Smart Managed Plus Switches are the perfect upgrade from the plug-and-play unmanaged switch, delivering essential networking features at a very affordable price.
Can I turn off PoE on the ports I will not be using PoE?
4 years, 11 months ago
by
CFH2018
This compact and lightweight two person tent is great for music festivals, hiking and camping. Offers you the right combination of useful features and simple operation so you can get on with enjoying the outdoors! Will keep you and your gear dry thanks to polyethylene sealed floor area and quick-dry polyester walls and doors. The right amount of ventilation to keep you comfortable thanks to the full width screen doors and tie backs. Complete with storage carry bag and 4 tent stakes.
We order this one and the Green TradeMark 2-Person Dome Tent which is cheaper but it is a bigger and more heavy-duty tent. Why is this smaller lighter-weight tent more expensive? At first glance I thought they were the same tent and just different colors
4 years, 11 months ago
by
CFH2018
OLED at the top of its game. From the big game to being in the game, no detail goes unseen. With advanced gaming technology like NVIDIA G-SYNC, you'll crush the competition. Self-lit pixels emit their own light for perfect black, intense color and stunning picture~paired with our best processor for even better picture quality. Only on OLED.
Will LG ever be able to provide the HBOMAX app on their WebOS? I do not like having to go through another device to watch HBOMax.
5 years, 1 month ago
by
CFH2018
Keep your Fitbit Inspire 2 fully charged with a slim charging cable that plugs into any USB port. Works with Inspire 2 only; not compatible with Inspire or Inspire HR.
How long is this cable. The one that comes with the Fitbit Inspire 2 is too short! It is not long enough to plug into a monitor and anything more than five inches away so the watch has to hang. It is poor design.
5 years, 2 months ago
by
CFH2018
Brave new virtual challenges with this 17.3-inch Dell Alienware gaming laptop. Its VR-ready NVIDIA GeForce GTX graphics card lets you explore open-world environments seamlessly, and its 256GB solid-state and 1TB hard-disk drives provide high-performance storage. This Dell Alienware gaming laptop handles high-bandwidth activity thanks to its Intel Core i7 processor and 16GB of RAM.
Brave new virtual challenges with this 17.3-inch Dell Alienware gaming laptop. Its VR-ready NVIDIA GeForce GTX graphics card lets you explore open-world environments seamlessly, and its 256GB solid-state and 1TB hard-disk drives provide high-performance storage. This Dell Alienware gaming laptop handles high-bandwidth activity thanks to its Intel Core i7 processor and 16GB of RAM.