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December 16, 2024
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December 16, 2024
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Nope's Reviews

Smart Choice - Washer Hoses

These stainless-steel washing machine fill hoses are ideal for connecting most washing machines to hot and cold water.

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This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
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Customer Rating

Dropped the ball many times

on December 16, 2024

Posted by: Nope

Verified Purchase:Yes

First try, machine dropped at wrong house, Called BB and was told it was my fault because I didn't want to wait for several more hours that night for them drive out and pick it up and bring it back. Then waited 2 days for next delivery. Supposed to get 4 hour window, instead got 25 minutes notice before second try for delivery. Install guy asked me if I wanted my old machine taken for free. Odd since BB charges $59.99 for this service. He rushed to install. Water hoses hooked up to opposite temps so tight I can't get them off, drain hose zipped tied to water hose after I asked him to stop and please listen, my plumber showed me a better way. He said this isn't his usual route so...rush, rush, rush. He checked for the machine to be level, but didn't make sure it wasn't rocking. He started the empty machine and said to wait for a full wash to complete before using and to call BB if it was not working. As soon as he left, the machine hit it's first spin cycle and began to shake and slam all over. I cancelled the cycle and discovered the water lines were switched. Called BB again, now waiting 3 more days for new install to be corrected. Beyond disgusted.

Length of ownership: 1

Mobile Submission: False

No, I would not recommend this to a friend.

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