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moonwatcher
moonwatcher's stats
- Review count5
- Helpfulness votes0
- First reviewJuly 17, 2021
- Last reviewMarch 4, 2024
- Featured reviews0
- Average rating3.6
Reviews comments
- Review comment count0
- Helpfulness votes0
- First review commentNone
- Last review commentNone
- Featured review comments0
Questions
- Question count0
- Helpfulness votes0
- First questionNone
- Last questionNone
- Featured questions0
- Answer count1
- Helpfulness votes0
- First answerSeptember 11, 2021
- Last answerSeptember 11, 2021
- Featured answers0
- Best answers0
moonwatcher's Reviews
Extra-large capacity 3-Door French Door Refrigerator : a revolution in convenience and design, the concealed Beverage Center features both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.
Customer Rating
2
Worst customer support award of the year
on March 4, 2024
Posted by: moonwatcher
Verified Purchase:Yes
Fridge delivered and working fine so far, although have not hooked up a water line so can't tell if the bar works.
Registering the warrantee is an absolute nightmare. Following the link from the QR code fills up the form for you but the "Register" button is not active and so you can't proceed. Probably because they don't actually debug their website on iOS devices because why would they...
Trying to fill up the form manually, on Safari, Firefox and Chrome all ends up with the same result of the Botton not working.
Not sure what I did eventually, but I suspect that following someone's advice on the Samsung forums I ended up registering on the UK website and then it showed up on my account and I could submit proof of purchase.
trying to call the Samsung customer support means waiting 30 min for an answer from general support, then transfer to "registration" support (which doesn't have its own number so if the line drops you need to go through this chain again), then waiting there another 30 min to finally talk to a human drone explaining that they can't actually register the product only help you troubleshoot their website. Alternatively (they actually suggested it!) you can purchase a samsung phone so can use the app on it to register your fridge...
So... if you feel like wasting 3 weeks registering the product, taking up an unpaid job working at the Samsung customer support or just forfeiting your warrantee, by all means this is the fridge for you.
Length of ownership: 94
Mobile Submission: False
No, I would not recommend this to a friend.
Design
5
Storage Capacity
5
Quality
1
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Meet the 2nd generation Nest Mini, the smart speaker you control with your voice. Just say "Hey Google" to play songs from Spotify, YouTube Music, and more.* Music sounds bigger and richer. Ask your Google Assistant about the weather, news, or almost anything. Hear your personalized schedule, current weather conditions, and reminders.** Set timers and alarms. And control your compatible smart devices.***
Customer Rating
1
Literally garbage. Never worked. No support.
on December 12, 2023
Posted by: moonwatcher
Absolute garbage (literally went in the trash). Every 24 hours it would reset and forget all the settings, prompting me to go through the entire setup process. A YEAR (yes an entire YEAR) of repeated emails to google support took me in endless loop, going between different support people instructing me to reset the device and redo the onboarding again and again and again... Kind of funny considering the problem is it keeps resetting. The support people do not listen or read your complain, they just keep reiterating the same scripted reply, probably not even human...
eventually I said: "Thank you, I will never in my life purchase another google product again".
So hope it works because Google has zero tech support. In fact, worse than zero. Zero would be not providing tech support. What they do is waste your valuable time on NOT providing support.
Mobile Submission: False
No, I would not recommend this to a friend.
Quality
1
Value
1
Ease of Use
1
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No longer just a companion to your washer, the LG DLEX4200W electric front load dryer delivers a new level of convenience and clothing care. TurboSteam technology reduces wrinkles in just 10 minutes for those times when there is no time to wash. Built-in intelligence automatically selects the right settings to eliminate the guesswork, and can even talk to your washer to pick a compatible cycle. Smart features fit your life with the ability to start the dryer when you are on the go or send routine maintenance updates to help you protect your investment. All of this convenience with a sleed design and scratch-resistant tempered glass door with chrome accents.
Customer Rating
5
A fine dryer
on December 14, 2021
Posted by: moonwatcher
Verified Purchase:Yes
Very quite, plenty of programs. Having it connected to WiFi sounds silly but getting notified that a cycle is over is actually a huge help. Installing it yourself is easy. If you have a 3 prong socket and the wire in the wall has the 4th, grounding, wire you should replace it with a new, 4 prong socket and cable. Not sure who’s idea it was to run a 30Amp appliance in a wet environment without grounding… the 4200 model has a light inside the drum, which is the only upgrade from the 4000 as far as I can tell. Overall awesome dryer.
Length of ownership: 6
Mobile Submission: True
I would recommend this to a friend!
Quality
5
Value
5
Ease of Use
5
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When sleek good looks meet powerful cleaning and intelligent performance, you~ll experience laundry on a whole new level. TurboWash 360~ cleans larger loads fast so you get more done while enjoying the same great washing performance. And forget about endless sorting~AI technology uses built-in sensors to detect fabric texture and load size and then automatically selects the right settings for advanced fabric care. Activate Smart Pairing in the ThinQ app, and the washer can even tell the dryer to select a compatible drying cycle, making it the ultimate laundry hack. The gentle power of steam reduces common household allergens in fabrics by more than 95%*. Durable and stylish tempered glass door with rose gold accents adds the perfect finish. *Based on certification by the Asthma and Allergy Foundation of America (AAFA)
Customer Rating
5
Happy with the choice. Great washer.
on September 11, 2021
Posted by: moonwatcher
Verified Purchase:Yes
We switched from a top loading that came with the house we bought. Wow what an upgrade. The machine is very quite, clothes come out less wrinkled and cleaner. Still trying out the various settings but it does indeed finish cycles very fast. Very happy with it.
Length of ownership: 29
Mobile Submission: true
I would recommend this to a friend!
Quality
5
Value
5
Ease of Use
5
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Whether you need 9 dozen* of your signature chocolate chips cookies or shredded chicken for Taco Tuesday with friends and family, the KitchenAid Artisan Series 5 Quart Tilt-Head Stand Mixer has the capacity for every occasion. This durable tilt-head stand mixer was built to last, and features 10 speeds to gently knead, thoroughly mix and whip ingredients for a wide variety of recipes and comes in over 20 colors to perfectly match your kitchen design or personality. Get creative and make more with your mixer with over 10 optional hub-powered attachments**, from food grinders to pasta makers and more. *Using the flat beater; 28g dough each **sold separately.
Customer Rating
5
Works as expected
on July 17, 2021
Posted by: moonwatcher
Verified Purchase:Yes
Works exactly as expected. Huge upgrade from a hand mixer. Time will tell about longevity.
Length of ownership: 45
Mobile Submission: false
I would recommend this to a friend!
Quality
5
Ease of Use
5
Value
5
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moonwatcher's Answers
When sleek good looks meet powerful cleaning and intelligent performance, you~ll experience laundry on a whole new level. TurboWash 360~ cleans larger loads fast so you get more done while enjoying the same great washing performance. And forget about endless sorting~AI technology uses built-in sensors to detect fabric texture and load size and then automatically selects the right settings for advanced fabric care. Activate Smart Pairing in the ThinQ app, and the washer can even tell the dryer to select a compatible drying cycle, making it the ultimate laundry hack. The gentle power of steam reduces common household allergens in fabrics by more than 95%*. Durable and stylish tempered glass door with rose gold accents adds the perfect finish. *Based on certification by the Asthma and Allergy Foundation of America (AAFA)