Yes, usually a hassle because management is cautious or on alert because of fraudulent purchases on gift card purchases on credit cards (identity theft issues) Anyways they require I'd, driver license to verify u are the actual card holder! In some cases they will say they dont ,but don't actually explain why either. Also if for some reason they won't allow it ask for manager on duty and let them have it and explain to them that u will escalate the matter to corporate!(basically it comes to customer service and store not hurting there customer service score card)