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The item came damaged. I can't believe bestbuy had the nerve to send something like this to a customer. The case is broken in different spots, you can hear the disc is lose and just moving around freely inside the case. I can't belive that best buy thinks it was ok to send out a damaged product like this. The package itself wasn't damaged at all so I know that it left the warehouse like this. And its probably gonna be a hassle to return it so I'm better off just keeping it. Very unhappy.