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MovieCollector1984
MovieCollector1984's stats
- Review count76
- Helpfulness votes33
- First reviewFebruary 29, 2020
- Last reviewJanuary 30, 2026
- Featured reviews0
- Average rating3.3
- Review comment count2
- Helpfulness votes0
- First review commentJuly 7, 2020
- Last review commentJuly 9, 2020
- Featured review comments0
Questions
- Question count0
- Helpfulness votes0
- First questionNone
- Last questionNone
- Featured questions0
Answers
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![Star Wars: The Rise of Skywalker [DVD] [2019]](https://pisces.bbystatic.com/prescaled/500/500/image2/BestBuy_US/images/products/70dc92fa-80a6-490e-96b1-30a57df709f6.jpg)
Customer Rating
1
The Worst Shipping and Return Company in Universe
on January 26, 2022
Posted by: MovieCollector1984
Verified Purchase:Yes
The cases were such a cheap plastic it was not worth the $15 price tag for a DVD only. Even as a collector's item.
A total waste of money and time.
Length of ownership: 42
Mobile Submission: False
No, I would not recommend this to a friend.
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![Batman Returns [Blu-ray] [1992]](https://pisces.bbystatic.com/prescaled/500/500/image2/BestBuy_US/images/products/3a23bf6e-3022-46e7-ae17-7b621cb7a545.jpg)
Customer Rating
1
A Total Waste of Money
on January 26, 2022
Posted by: MovieCollector1984
Verified Purchase:Yes
Awesome movie that gets 5-stars.
I thought investing in blu-rays and DVDs would be a good long-term investment.
That only works if the product is of decent quality and arrives undamaged.
Most blu-rays and DVDs shipped from Best Buy will arrive damaged in some way.
The casings are such cheap plastic it is a total waste of money.
Length of ownership: 23
Mobile Submission: False
No, I would not recommend this to a friend.
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![Star Wars: A New Hope [DVD] [1977]](https://pisces.bbystatic.com/prescaled/500/500/image2/BestBuy_US/images/products/90c38b51-71f1-4ddc-b1cf-4f0dda9f0f48.jpg)
Customer Rating
1
Not worth the cost
on January 17, 2022
Posted by: MovieCollector1984
Verified Purchase:Yes
This is nothing more than a cheap plastic case and regular version of a star wars film for $15.
Not a special case or collector's edition or anything. Just cheap plastic for $15.
Length of ownership: 34
Mobile Submission: False
No, I would not recommend this to a friend.
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![Star Wars: The Force Awakens [DVD] [2015]](https://pisces.bbystatic.com/prescaled/500/500/image2/BestBuy_US/images/products/905c1412-4ecf-4222-9058-8065ea71143b.jpg)
Customer Rating
1
Not worth it.
on January 17, 2022
Posted by: MovieCollector1984
Verified Purchase:Yes
This is nothing more than a cheap plastic case and regular version of a star wars film for $15.
Not a special case or collector's edition or anything. Just cheap plastic for $15.
Length of ownership: 34
Mobile Submission: False
No, I would not recommend this to a friend.
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![Rogue One: A Star Wars Story [DVD] [2016]](https://pisces.bbystatic.com/prescaled/500/500/image2/BestBuy_US/images/products/2c133fd6-0227-469c-9b33-70512097d165.jpg)
Customer Rating
1
Get real Best Buy
on January 17, 2022
Posted by: MovieCollector1984
Verified Purchase:Yes
I bought all the Star Wars from Best Buy thinking that they casing would be high quality.
I also thought that a DVD that is selling for $14.99 would have something special about it. Like a special casing or some sort of special edition.
Nope.
Super cheap plastic casing and absolutely nothing special about the DVD version.
You are paying $15 for cheap plastic.
Length of ownership: 34
Mobile Submission: False
No, I would not recommend this to a friend.
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Best Buy Totaltech~ is the membership you and your tech deserve: around-the-clock tech support, up to 24 months of product protection with active membership,~ free delivery and standard installation,~ plus so much more. It~s the plan you need to protect the tech you love.
Customer Rating
1
Quality support should not cost this much
on January 17, 2022
Posted by: MovieCollector1984
Verified Purchase:Yes
I wanted to give Best Buy another chance because I thought Total Tech would be a serious customer service and tech support option.
It is more expensive than most competitor prices out there. Technology like sound bars and TVs either work or they don't. This idea that a tech person is going to come out and fix something you can't fix with the self-diagnostics or hard resets is absurd.
I think paying $199 for "quality" customer service and tech support is a complete scam.
Plus, if you buy products while you have total tech support, and then you cancel your total tech support, it makes for a stressful and confusing return process because Best Buy does not understand their own policies.
The absolute worst holiday shopping and possible worst consumer experience (the other one was a TV I bought from Best Buy where Geek Squad told me it was working fine when it was defective) of all time.
I think I am done with Best Buy after this fiasco.
Mobile Submission: False
No, I would not recommend this to a friend.
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+2points
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Monthly Best Buy Protection (up to 24 mo.)
Customer Rating
1
100% Disappointing
on January 17, 2022
Posted by: MovieCollector1984
Verified Purchase:Yes
I had nothing but bad experiences with Geek Squad, and I wanted to give Best Buy another chance thinking that Total Tech would be serious customer service and tech support.
I know nothing about technology, and I do not work for Best Buy; therefore, I know nothing about Best Buy's policies regarding their technology; and yet somehow, I know more about technology and Best Buy's policies than the people Best Buy employs.
100% Disappointment on all levels.
Length of ownership: 26
Mobile Submission: False
No, I would not recommend this to a friend.
Quality
1
Value
1
Ease of Use
1
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From director Michael Bay and executive producer Steven Spielberg comes a thrilling battle between the heroic Autobots and the evil Decepticons. When their epic struggle comes to Earth, all that stands between the Decepticons and ultimate power is a clue held by young Sam Witwicky (Shia LaBeouf). Unaware that he is mankind's last chance for survival, Sam and Bumblebee, his robot disguised as a car, are in a heart-pounding race against an enemy unlike anything anyone has seen before.
Customer Rating
1
Best Buy has poor quality packaging and shipping
on January 17, 2022
Posted by: MovieCollector1984
Verified Purchase:Yes
Great Transformers film.
I bought several movies to start a collector's edition with unopened DVDs/blu-rays as an investment for the future.
Most of the cases were such poor quality that I returned them. Some arrived with damage.
I returned 24 movies and blu-rays. A thoroughly disappointing holiday experience.
Length of ownership: 31
Mobile Submission: False
No, I would not recommend this to a friend.
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0points
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![The Matrix [10th Anniversary] [Blu-ray] [1999]](https://pisces.bbystatic.com/prescaled/500/500/image2/BestBuy_US/images/products/eff15293-fded-4eb0-b19c-dbca0d755f64.jpg)
Customer Rating
1
Best Buy achieves low quality
on January 17, 2022
Posted by: MovieCollector1984
Verified Purchase:Yes
Great sci-fi film.
I bought several movies to start a collector's edition with unopened DVDs/blu-rays as an investment for the future.
Most of the cases were such poor quality that I returned them. Some arrived with damage.
I returned 24 movies and blu-rays. A thoroughly disappointing holiday experience.
Length of ownership: 19
Mobile Submission: False
No, I would not recommend this to a friend.
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![Goldfinger [DVD] [1964]](https://pisces.bbystatic.com/prescaled/500/500/image2/BestBuy_US/images/products/d5754988-7b4e-4056-8070-49a04414f5fb.jpg)
Customer Rating
1
Best Buy fell short
on January 17, 2022
Posted by: MovieCollector1984
Verified Purchase:Yes
Great Bond film.
I bought several movies to start a collector's edition with unopened DVDs/blu-rays as an investment for the future.
Most of the cases were such poor quality that I returned them. Some arrived with damage.
I returned 24 movies and blu-rays. A thoroughly disappointing holiday experience.
Length of ownership: 14
Mobile Submission: False
No, I would not recommend this to a friend.
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MovieCollector1984's Review Comments
Build an immersive media room with this 50-inch Samsung Smart TV. The Crystal 4K processor automatically improves the image quality of everything you watch, and the HDR technology makes colors look vivid and lifelike. This Samsung Smart TV has a universal guide that organizes live and streamed content so you can find what you're looking for quickly.
Overall1 out of 5
1 out of 5Don't buy
By MovieCollector1984
I owned a VIZIO 1080P Smart TV that required zero maintenance in 6 1/2 years. I have had a Sharp 4K Smart TV for two years that has worked perfectly. Both VIZIO and Sharp are user friendly.
Samsung is high maintenance. That has been my experience after owning it for two months. It looks like a great TV. But something has been wrong with my contrast and colors. I had best buy come out and diagnosis. Then they put in a new part. While also telling me that the real problem was something called "calibration." Calibration is fine tuning. This was a major color and contrast issue. It felt like bad-form on the geek squads part by trying to get me to sign-up for a $250 calibration service. Bad-form geek squad. Fix the issue. Don't sell me something I don't need. My Sharp out of the box is better than my Samsung out of the box. Samsung should be better out of the box. If you want to calibrate it to take it to the next level, then that's a different conversation.
Now that best buy has replaced the part, the TV is still not working. I have to have Samsung techs come out because if you have geek squad work on your Samsung TV, the two entities are not going to communicate to each other. Obviously. So I wasted an entire month by using best buy geek squad. I also bought a 5-year geek squad plan. It feels like more wasted money now.
Anyways, I'm not a Samsung person. But if you are, have Samsung fix your TV under the 1-year warranty plan. Also, ask about calibration when purchasing TVs. Whatever that is.
A very disappointing consumer experience.
MovieCollector1984
Samsung, don't treat me like I'm an idiot
July 7, 2020
Hello Samsung,
Thanks for the heads up about updating my firmware. I'm from the stone-age. I wasn't aware of updates. You make a bad TV and sell it as a high end quality picture. I'm well aware of how to adjust a picture using the brightness and contrast controls. Thanks for telling me something I learned in the 90s. I used a tune-up app. During the picture adjustment, the brightness does not show the THX symbol at all. The display or screen or TV is bad. Don't insult me with your response like I don't know what I'm doing. Make a decent TV.
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Build an immersive media room with this 50-inch Samsung Smart TV. The Crystal 4K processor automatically improves the image quality of everything you watch, and the HDR technology makes colors look vivid and lifelike. This Samsung Smart TV has a universal guide that organizes live and streamed content so you can find what you're looking for quickly.
Overall1 out of 5
1 out of 5Don't buy
By MovieCollector1984
I owned a VIZIO 1080P Smart TV that required zero maintenance in 6 1/2 years. I have had a Sharp 4K Smart TV for two years that has worked perfectly. Both VIZIO and Sharp are user friendly.
Samsung is high maintenance. That has been my experience after owning it for two months. It looks like a great TV. But something has been wrong with my contrast and colors. I had best buy come out and diagnosis. Then they put in a new part. While also telling me that the real problem was something called "calibration." Calibration is fine tuning. This was a major color and contrast issue. It felt like bad-form on the geek squads part by trying to get me to sign-up for a $250 calibration service. Bad-form geek squad. Fix the issue. Don't sell me something I don't need. My Sharp out of the box is better than my Samsung out of the box. Samsung should be better out of the box. If you want to calibrate it to take it to the next level, then that's a different conversation.
Now that best buy has replaced the part, the TV is still not working. I have to have Samsung techs come out because if you have geek squad work on your Samsung TV, the two entities are not going to communicate to each other. Obviously. So I wasted an entire month by using best buy geek squad. I also bought a 5-year geek squad plan. It feels like more wasted money now.
Anyways, I'm not a Samsung person. But if you are, have Samsung fix your TV under the 1-year warranty plan. Also, ask about calibration when purchasing TVs. Whatever that is.
A very disappointing consumer experience.
MovieCollector1984
updated review
July 9, 2020
What I saw in the promo and have seen in the store is called raw 4K or raw HD. It is compressed through the apps I guess or cable lines. Whatever. The problem with my TV was that there was no contrast. I really don't know what fixed it but I'm getting the kind of picture quality I expected for 4K movies. I can see some detail in dark areas but it is obviously not an OLED or QLED picture. I wasn't expecting that. I was expecting a pretty good picture that would keep me entertained while staying home.
Best Buy came out twice. They replaced the mainboard and that didn't fix it. I did factory resets and picture resets and smart hub resets. That didn't fix it. I had Samsung's techs come out once. They did nothing but also nothing changed. I asked for a more advanced tech. I did a Smart Hub reset the night before Samsung's tech was coming out for a second time. It fixed the 4K pictures that were too dark to watch like any DC Batman or even The Amazing-Spiderman or Men in Black. I don't know if it was that last Smart Hub reset or an auto-update of firmware. But the picture is what I expected, and if it looked like this from the beginning, I never would have made a fuss.
Knowing what I know now, I would recommend a person pay the extra bit of money and get a Samsung 8 Series (whatever the newest 8 series is). The 8 Series is supposed to be excellent for 4K movies.
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