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NotHappyWithLackofService

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July 7, 2020
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July 7, 2020
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NotHappyWithLackofService's Reviews

Smart Choice - Washer Hoses

These stainless-steel washing machine fill hoses are ideal for connecting most washing machines to hot and cold water.

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Customer Rating

A service that is truly not provided

on July 7, 2020

Posted by: NotHappyWithLackofService

Verified Purchase:Yes

I paid the extra money to have my new washer hooked up. Didn't happen the first appointment because they said there was a leak. Had plumber come out and fix leak. Made SECOND appointment and was told can't hook it up because can't touch the drain hose. How do you hook up a washer and not touch the drain hose? He said don't you have a handyman? If I had a handyman, I would have them install it. I am 55 yrs old and my husband is 62 yrs old with two hip replacements. We can't install, reason why we paid for the service. I have two weeks of laundry and no functioning washer. I spent all of my money paying directly out of my bank account for this machine. No resolution except told to make a THIRD appointment and deal with drain hose. I didn't need to pay extra money for someone to slide it to the outlet and plug it in.
I'm so upset that I can't even talk. My frustration is through the roof with absolutely no help from Best Buy.

Length of ownership: 4

Mobile Submission: false

No, I would not recommend this to a friend.

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