This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.
I’m not sure how I can rate this purchase since I had to call for service approximately three weeks after my brand new Samsung front loader washer was installed at my home. The problem was that it leaks when I run the normal wash with two extra rinse cycles. I was told by the Geek Squad,who seem very professional, that they could not find a leak at all and that maybe I in fact had solved the problem. They also said that maybe it was the dryer because they ran a test and they said they saw a blockage. My husband had blowout the vent prior to having this machine delivered as well as our new dryer. He is also going to use rods and a brush to clean it out this weekend. Yesterday the washer leaked again only this time it was after using the rinse and hold cycle. I will be calling the geek squad back and I would hope that if they don’t find a leak again they will replace this machine since it seems to be turning out to be a ‘lemon’
Samsung`s 4.5 cu. ft. capacity front load washer with steam eliminates stains without the need to pretreat. Self Clean+ keeps your washer drum fresh and clean, while Smart Care allows for easy troubleshooting from the convenience of your smartphone. Bring inspiration to your laundry room with beautiful designer colors, including a new champagne finish.
This reviewer is a member of the Best Buy Tech Insider Network Program. This invitation-only program provides BestBuy.com reviewers with manufacturer-supplied products for the purpose of writing honest, unbiased and usage-based reviews. Outside of receiving products to test and review, Best Buy Tech Insider Network Reviewers are not compensated in any other way.