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HollyK
 
 
 
HollyK's stats
 
  • Review count
    11
  • Helpfulness votes
    1
  • First review
    September 15, 2023
  • Last review
    March 23, 2024
  • Featured reviews
    0
  • Average rating
    4.8
 
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HollyK's Reviews
1 2 >>
 
Extra-large capacity 4-Door French Door Refrigerator with customizable and changeable door panels available in a variety of colors and finishes. Reinvent water and ice the way you want it with Samsung~s AutoFill Water Pitcher and Dual Ice Maker with cubed ice and Ice Bites.
 
  • Verified Purchaser
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
5 out of 5
5
Be careful...Samsung customer service stinks!
on March 23, 2024
Posted by: HollyK
Verified Purchase:Yes
I love this refrigerator and it looks so good! I love the middle drawer and the water pitcher is perfect for our needs. I gotta admit that 2 sizes of ice is more exciting to me than it should be. But I am dreading the day that I have to deal with Samsung for repairs or warranty. I purchased a washer and dryer at the same time as this fridge(7 months ago) and I am JUST NOW getting it settled for a replacement to the very noisy and faulty one that originally was sent. A simple swap out for a brand new machine turned into a complete nightmare. I hope Samsung steps up and starts actually helping their customers instead of penalizing and treating them like insects.
Buyer beware that the product is cool, but the company that makes isn't so cool when you need help.
It's really too bad.
Length of ownership: 246
Mobile Submission: False
No, I would not recommend this to a friend.
Design
5 out of 5
5
Storage Capacity
5 out of 5
5
Quality
3 out of 5
3
0points
0of 0voted this as helpful.
 
These stainless-steel washing machine fill hoses are ideal for connecting most washing machines to hot and cold water.
 
  • Verified Purchaser
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
5 out of 5
5
Good job hoses!
on March 23, 2024
Posted by: HollyK
Verified Purchase:Yes
Yep, They are hoses. They work like hoses should. They connected my washer to my water. YAY!
Length of ownership: 246
Mobile Submission: False
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Ease of Use
5 out of 5
5
0points
0of 0voted this as helpful.
 
We'll deliver, install and make sure your new washing machine is working. We'll level your washer, plug it in and attach the hoses. Additional charges may apply if not up to local codes or requirements.
 
  • Verified Purchaser
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
5 out of 5
5
Service better than Samsung
on March 23, 2024
Posted by: HollyK
Verified Purchase:Yes
These delivery people were delightful to deal with. Much better than if I was to have to deal with the horror show of customer service at Samsung.
Length of ownership: 246
Mobile Submission: False
I would recommend this to a friend!
Expertise
5 out of 5
5
Professionalism
5 out of 5
5
Service
5 out of 5
5
0points
0of 0voted this as helpful.
 
  • Verified Purchaser
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
5 out of 5
5
Better than samsung, for sure!
on March 23, 2024
Posted by: HollyK
Verified Purchase:Yes
The team did a fabulous job with our swap from Samsung. I would prefer to deal with Best Buy any day rather than deal with Samsung and their joke of customer service. Thanks For being human!
Length of ownership: 39
Mobile Submission: False
I would recommend this to a friend!
Expertise
5 out of 5
5
Professionalism
5 out of 5
5
Service
5 out of 5
5
0points
0of 0voted this as helpful.
 
We'll deliver, install and make sure your new gas dryer is working. We'll connect it to existing local utilities and outside venting. Additional charges may apply if not up to local codes or requirements.
 
  • Verified Purchaser
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
5 out of 5
5
Great service
on March 23, 2024
Posted by: HollyK
Verified Purchase:Yes
The delivery team did a fabulous job again. We would use them again, for sure.
Length of ownership: 39
Mobile Submission: False
I would recommend this to a friend!
Expertise
5 out of 5
5
Professionalism
5 out of 5
5
Service
5 out of 5
5
0points
0of 0voted this as helpful.
 
  • Verified Purchaser
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
5 out of 5
5
compact and good looking
on March 23, 2024
Posted by: HollyK
Verified Purchase:Yes
Just got it yesterday, But I have made a few cups of different types and so far, so good. It's compact and attractive looking. It's easy to use and the coffee is delicious. For the price, I say its a good deal.
Mobile Submission: False
I would recommend this to a friend!
Quality
5 out of 5
5
Ease of Use
5 out of 5
5
Value
5 out of 5
5
0points
0of 0voted this as helpful.
 
This gas line is required for successful hook-up of your new dryer in your home. Our delivery personnel will determine what type of gas line is needed based on your local housing code.
 
  • Verified Purchaser
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
5 out of 5
5
just as expected
on March 23, 2024
Posted by: HollyK
Verified Purchase:Yes
These worked great to hook up my brand new dryer!
Length of ownership: 39
Mobile Submission: False
I would recommend this to a friend!
Quality
4 out of 5
4
Value
4 out of 5
4
Ease of Use
5 out of 5
5
0points
0of 0voted this as helpful.
 
Install your steam dryer confidently using this Smart Choice 5304495002 kit, which includes a 6' fill hose, constructed of braided stainless-steel to prevent kinks and punctures, that resists high levels of pressure up to 125 psi.
 
  • Verified Purchaser
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
5 out of 5
5
Good hose
on March 15, 2024
Posted by: HollyK
Verified Purchase:Yes
Worked just as expected. They are just right for the job.
Length of ownership: 32
Mobile Submission: True
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Ease of Use
5 out of 5
5
0points
0of 0voted this as helpful.
 
Enhance drying time with this dryer vent kit that features custom fitted ends and clamps for quick and easy installation.
 
  • Verified Purchaser
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
5 out of 5
5
Works pretty great
on March 15, 2024
Posted by: HollyK
Verified Purchase:Yes
What more could I ask for? It does exactly as designed
Length of ownership: 32
Mobile Submission: True
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Ease of Use
5 out of 5
5
0points
0of 0voted this as helpful.
 
Samsung~s new Smart Dryer has integrated Wi-Fi that allows you to remotely start or stop your cycle, schedule laundry on your time, and receive end of cycle alerts and more, right from your smartphone. Also, the Steam Sanitize+ cycle eliminates 99.9% of germs and bacteria while relaxing and smoothing away wrinkles from everyday wear.
 
  • Verified Purchaser
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
3 out of 5
3
Not so great if you need service
on February 23, 2024
Posted by: HollyK
Verified Purchase:Yes
I have both the washer and dryer and I like the washer pretty well. But to review the dryer , I would have to wait until I finally get the replacement I have been dealing with Samsung with for over 6 months!! I can properly review it once I use one that (hopefully) doesn't make a terrible metal on metal scraping noise while it's in use like the one that has been in my house for over 6 months. Samsung sent repair techs over who has to come multiple times and made the dryer worse. Samsung agrees to replace it, but makes it cost me money and creates a giant inconvenience for me, as an innocent consumer. Be careful and beware that dealing with Samsung will make your mental health decline. Customer service is most certainly not their priority.
I will say that I do not care for the fact that I can not adjust the temperature on the dryer in any of the presets. So, if you want lower temps, you have to do it on timed dry and 60 min is the max. It's a super pain.
Length of ownership: 10
Mobile Submission: True
No, I would not recommend this to a friend.
Capacity
5 out of 5
5
Dry Time
3 out of 5
3
Ease of Use
3 out of 5
3
+1point
1of 1voted this as helpful.
 
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