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NFDS's stats
- Review count10
- Helpfulness votes2
- First reviewJanuary 31, 2025
- Last reviewJanuary 31, 2025
- Featured reviews0
- Average rating3
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- Review comment count0
- Helpfulness votes0
- First review commentNone
- Last review commentNone
- Featured review comments0
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NFDS's Reviews
![Best Buy - $100 Promotional Best Buy E-Gift Card [E-mail delivery] [Digital]](https://pisces.bbystatic.com/prescaled/500/500/prescaled/500/500/image2/BestBuy_US/images/products/6491/6491901cv1d.jpg)
The e-gift card will be created and sent out after your eligible product is fulfilled or picked up in-store. A valid e-mail address is required to claim the promotional e-gift card. If asked to confirm your e-mail address, you must respond to that e-mail within 60 days to be eligible for this offer.The e-gift card is subject to the Promotional E-Gift Card Terms and Conditions. Learn more ~
Customer Rating
1
GC is worthless cause I will never shop here again
on January 31, 2025
Posted by: NFDS
Verified Purchase:Yes
We received 2 of these cards when we purchased a new washer and dryer set which we had installed. They are worthless because I will never purchase from Best Buy again on account of the horrible installation experience we have had. The Installer was 1 hour late to the latest time in the window we were given with no apology or explanation. He caused and left us with a gas leak which could have blown up our house had we not noticed. He left the y connector for the steam kit (which he was supposed to install but didn’t) but not the hose so we can’t even install the kit ourselves. We have taken 5 days off work, paid $400 to a plumber to fix his mistake, and spent 10+ hours on phone trying to get a resolution for the situation with customer service not helping at all. All they can do is make appt and only ones that are available. No exceptions for mistakes their installers make or emergencies. I would never let anyone from this company install anything for me again.
Length of ownership: 6
Mobile Submission: True
No, I would not recommend this to a friend.
Quality
1
Value
1
Ease of Use
1
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We'll deliver, install and make sure your new washing machine is working. We'll level your washer, plug it in and attach the hoses. Additional charges may apply if not up to local codes or requirements.
Customer Rating
1
Worst installation experience ever
on January 31, 2025
Posted by: NFDS
Verified Purchase:Yes
Installer was 1 hour late to the latest time in the window we were given with no apology or explanation. The washer install was fine but He caused and left us with a gas leak on the dryer install which could have blown up our house had we not noticed. He left the y connector for the steam kit (which he was supposed to install but didn’t) but not the hose so we can’t even install the kit ourselves. We have taken 5 days off work, paid $400 to a plumber to fix his mistake, and spent 10+ hours on phone trying to get a resolution for the situation with customer service not helping at all. All they can do is make an appt and only ones that are available. No exceptions for mistakes their installers make or emergencies. I would never let anyone from this company install anything for me again.
Length of ownership: 6
Mobile Submission: True
No, I would not recommend this to a friend.
Expertise
1
Professionalism
1
Service
1
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We'll deliver, install and make sure your new gas dryer is working. We'll connect it to existing local utilities and outside venting. Additional charges may apply if not up to local codes or requirements.
Customer Rating
1
Horrible install experience
on January 31, 2025
Posted by: NFDS
Verified Purchase:Yes
Installer was 1 hour late to the latest time in the window we were given with no apology or explanation. Washer hook up was ok. But He caused and left us with a gas leak during dryer install which could have blown up our house had we not noticed. He left the y connector for the steam kit (which he was supposed to install but didn’t) but not the hose so we can’t even install the kit ourselves. We have taken 5 days off work, paid $400 to a plumber to fix his mistake, and spent 10+ hours on phone trying to get a resolution for the situation with customer service not helping at all. All they can do is make appt and only ones that are available. No exceptions for mistakes their installers make or emergencies. I would never let anyone from this company install anything for me again.
Length of ownership: 6
Mobile Submission: True
No, I would not recommend this to a friend.
Expertise
1
Professionalism
1
Service
1
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Enhance drying time with this dryer vent kit that features custom fitted ends and clamps for quick and easy installation.
Customer Rating
1
Installer stole the item
on January 31, 2025
Posted by: NFDS
Verified Purchase:Yes
We paid for this item but the installer did not install it and did not leave it with us. He used our old one. He was late and gave no apology or explanation. He caused a gas leak and did not install the steam kit. Dealing with customer service has been a nightmare.
Length of ownership: 6
Mobile Submission: True
No, I would not recommend this to a friend.
Quality
1
Value
3
Ease of Use
3
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Customer Rating
1
Worst Install Experience Ever
on January 31, 2025
Posted by: NFDS
Verified Purchase:Yes
The installer was 1 hour late to the latest window time we were given with no apologies or explanation. Then he left us with a gas leak. He also did not install the steam kit for the dryer as he was supposed to. Since then we have taken 5 days off work and spent 10+ hours on phone and still not been able to have it fixed. Best Buy customer service is the worst. They claim to want to help but no one can actually do anything. We spent $2500 at Best Buy and have lost much income over this situation. We are not rich people. It’s unconscionable the way this has been handled.
Length of ownership: 6
Mobile Submission: True
No, I would not recommend this to a friend.
Expertise
1
Professionalism
1
Service
1
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+1point
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This gas line is required for successful hook-up of your new dryer in your home. Our delivery personnel will determine what type of gas line is needed based on your local housing code.
Customer Rating
5
Hose=Adequate; Best Buy CS=Horrid
on January 31, 2025
Posted by: NFDS
Verified Purchase:Yes
If the installer had actually installed this item I bet I would work fantastically but he caused a gas leak and didn’t install the steam kit. He was also an hour late to the latest window time we were given. Since then it has been a nightmare trying to get anything fixed. Do not buy from Best Buy.
Length of ownership: 6
Mobile Submission: True
I would recommend this to a friend!
Quality
5
Value
3
Ease of Use
3
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These stainless-steel washing machine fill hoses are ideal for connecting most washing machines to hot and cold water.
Customer Rating
5
Hose=Great; Best Buy=Terrible
on January 31, 2025
Posted by: NFDS
Verified Purchase:Yes
The hose works great. Unfortunately the installation of our new washer and dryer has been an absolute NIGHTMARE. BEST BUY customer service is useless. Everyone claims to want to help but actually don’t help. We have had to take 5 days off work, spend 10+ hours on the phone to try to have I fixed and we still don’t have a dryer that does what it should. I would not recommend this company to anyone.
Length of ownership: 6
Mobile Submission: True
I would recommend this to a friend!
Quality
3
Value
3
Ease of Use
3
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Install your steam dryer confidently using this Smart Choice 5304495002 kit, which includes a 6' fill hose, constructed of braided stainless-steel to prevent kinks and punctures, that resists high levels of pressure up to 125 psi.
Customer Rating
5
Installer left without connecting these.
on January 31, 2025
Posted by: NFDS
Verified Purchase:Yes
I suppose these items would be great if the installer had actually installed them. In fact he left the Y connector but not the hose and we have spent a week and multiple phone calls trying to get him to come finish installation. We have taken 5 days off work and still don’t have a dryer that actually does all it should. Best Buy customer service is the worst. Don’t buy from them.
Length of ownership: 6
Mobile Submission: True
I would recommend this to a friend!
Quality
3
Value
1
Ease of Use
3
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Quickly move laundry from washer to dryer and dryer to basket with the 2-way LG EasyLoad door. It opens hamper style for loading and swings open for unloading for maximum versatility. Optimize drying performance using the LCD dial and built-in intelligence with AI Sensor Dry to take out the guesswork. Even easier~activate Smart Pairing in the LG ThinQ app and your LG washer will automatically tell the dryer to select a compatible drying cycle.
Customer Rating
5
Machine=Fantastic; Best Buy=HORRIBLE
on January 31, 2025
Posted by: NFDS
Verified Purchase:Yes
The machine is fantastic. Just don’t buy it from BEST Buy. Their installer caused a gas leak and then when we tried to get them back to fix it it was going to take 5 days for them to come back. We paid to have a plumber fix it but then we realized the Best Buy installer didn’t even finish installation of the steam kit. We have had to take 5 days off work to resolve the installation issues. And it still isn’t resolved. Not to mention 10+ hours on the phone/chat with people who claim to want to help but actually cannot. They promise help but no one follows through. The entire process has been awful. Lies and misleading information. I will never recommend this company to anyone.
Length of ownership: 6
Mobile Submission: True
I would recommend this to a friend!
Capacity
5
Dry Time
3
Ease of Use
3
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How does LG make laundry oh-so-easy? Go from start to finish with one quick turn of the intuitive LCD dial to customize your wash or let AI Wash do it for you. No need to dig out detergent and fabric softener when ezDispense Automatic Dispenser cleans up to 25 loads with 1 easy fill.~ There~s even a water faucet that lets you pre-treat stains on the spot. When the cycle is done, the EasyUnload angled front design puts all 5.5 cu. ft. of capacity within easy reach~and no sock left behind.
Customer Rating
5
Machine=Fantastic; Best Buy=AWFUL
on January 31, 2025
Posted by: NFDS
Verified Purchase:Yes
The machine is fantastic. Just don’t buy it from BEST Buy. Their installer caused a gas leak and then when we tried to get them back to fix it it was going to take 5 days for them to come back. We paid to have a plumber fix it but then we realized the dryer they installed as well they didn’t finish installation of the steam kit. We have had to take 5 days off work to resolve it. And it still isn’t resolved. Not to mention 10+ hours on the phone/chat with people who claims to want to help but actually cannot. They promise help but no one follows through. The entire process has been awful. Lies and misleading information. I will never recommend this company to anyone.
Length of ownership: 6
Mobile Submission: True
I would recommend this to a friend!
Quality
5
Value
5
Ease of Use
5
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