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Soundguy
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- Review count24
- Helpfulness votes5
- First reviewJanuary 30, 2021
- Last reviewOctober 13, 2023
- Featured reviews0
- Average rating4
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You're excited to buy a new laptop ~ now, make sure to protect it. Geek Squad~ Protection enhances your manufacturer warranty and covers you for accidental damage.
Customer Rating
3
I feel cheated
on January 22, 2023
Posted by: Soundguy
Verified Purchase:Yes
I had to replace my laptop 6 months after purchase. However, once my laptop was replaced, Best Buy canceled my 3 year plan, So, instead of honoring the remaining 2 1/2 years by applying it to the new replacement, if I still wanted coverage, I would have to now purchase the Totaltech plan. So, this means that if I get coverage for the new laptop, then in a 6 month span, I will have now basically purchased TWO plans for ONE laptop. This makes the Geek Squad plan worthless and costly, since the manufacturer's warranty would've covered the cost WITHOUT any additional coverage. Hopefully Best Best can make some adjustments to their replacement policy.
Mobile Submission: False
No, I would not recommend this to a friend.
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Best Buy Totaltech~ is the membership you and your tech deserve: around-the-clock tech support, up to 24 months of product protection with active membership,~ free delivery and standard installation,~ plus so much more. It~s the plan you need to protect the tech you love.
Customer Rating
3
Coverage questionable
on January 22, 2023
Posted by: Soundguy
Verified Purchase:Yes
Please note: Please don't be confused when you notice that I selected "YES" under "Would you recommend this membership to a friend?" This is because since I have yet to take advantage of the Totaltech coverage, it would be unfair to select "NO". But the reason I purchased the coverage is because of the following...
I had to replace my laptop 6 months after purchase. However, once my laptop was replaced, Best Buy canceled my 3 year plan, So, instead of honoring the remaining 2 1/2 years by applying it to the new replacement, I would have to purchased a brand new plan if I still wanted coverage, which would now be the Totaltech plan. So, this means that if I get coverage for the new laptop, then in a 6 month span, I will have now basically purchased TWO plans for ONE laptop. This makes the Geek Squad plan worthless and costly, since the manufacturer's warranty would've covered the cost WITHOUT any additional coverage. Hopefully Best Best can make some adjustments to their replacement policy.
Mobile Submission: False
I would recommend this to a friend!
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+1point
2of 3voted this as helpful.
Make sure to protect your new smart home product. A Geek Squad~ Protection enhances and extends your manufacturer warranty and gives you peace of mind if your product isn't working properly.If your smart home product fails for an issue that we cover but your manufacturer doesn't, we'll replace your product (if one is available) or reimburse you.
Customer Rating
3
Product Replacement inconvenient and costly
on January 22, 2023
Posted by: Soundguy
Verified Purchase:Yes
In general, Geek squad does a good job replacing a product. However, with items such as a multi-camera security system, if just ONE camera fails, Best Buy requires that you bring in the ENTIRE system for replacement. I don't have to say how inconvenient it is to be forced to remove ALL cameras, which in my case, there are TWELVE, along with the dvr, only to have to reinstall new ones later. One other complaint, is that once you replace your product, Best Buy cancels your plan, as opposed to switching the plan over to the replacement, which would honor the duration of the coverage. This means that if you purchased a 4 year plan and after 6 months, your product fails, instead of honoring the remaining 3 1/2 years by applying it to the new replacement, you are forced to purchased a brand new plan. So, if you cover the new one, you will have now basically paid for TWO plans for ONE product. This makes the Geek Squad plan worthless and costly, since the manufacturer's warranty would've covered the cost WITHOUT the additional coverage. Hopefully Best Best can make some adjustments to their replacement policy.
Mobile Submission: False
I would recommend this to a friend!
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-1point
0of 1voted this as helpful.
The USB HD Webcam with 360~ rotation delivers Full HD 1080p resolution for clear and detailed images. It~s perfect for everyday use, featuring a high-fidelity microphone to reduce external noise, and enhanced light sensitivity that adjusts automatically to suit different lighting conditions. In addition, it has an 80~ field of view and can be swiveled a full 360~ for maximum flexibility. This USB HD Webcam is plug-and-play, and works with popular applications like Zoom, Skype, Microsoft Teams and Google Meet. The webcam is compatible with Windows, macOS, Chrome OS, making it the perfect camera for at home or in the office.
Customer Rating
4
Webcam
on July 22, 2021
Posted by: Soundguy
Verified Purchase:Yes
If you're not expecting high end quality, this is a good webcam for the price. Pretty good video, but it does project a slightly rounded view. Perhaps due to the curvature of the lens.
Length of ownership: 337
Mobile Submission: true
I would recommend this to a friend!
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0of 0voted this as helpful.
Make sure to protect your new networking product. A Geek Squad~ Product Replacement Plan enhances and extends your manufacturer warranty and gives you peace of mind if your product isn't working properly.If your networking product fails for an issue that we cover but your manufacturer doesn't, we'll replace your product (if one is available) or reimburse you.
Customer Rating
5
Warranty
on July 22, 2021
Posted by: Soundguy
Verified Purchase:Yes
Geek squad protection is definitely worth having. I will be getting a replacement cam for my security system after one of the cams died after power outage
Mobile Submission: true
I would recommend this to a friend!
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0of 0voted this as helpful.
Watch over your property with this Swann smart video security system. The 16-channel digital video recorder has a 1TB hard drive for ample storage, and 10 Full HD cameras with True Detect technology provide accurate heat and motion sensing capabilities. This Swann smart video security system works with Google Assistant for convenient voice control.
Customer Rating
4
Security
on July 22, 2021
Posted by: Soundguy
Verified Purchase:Yes
As my first security system, i think it works well. The only downside is that it needs a manual. I had to figure out on my own, how to customize the settings.
Length of ownership: 489
Mobile Submission: true
I would recommend this to a friend!
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Now you can put together a powerful, high-speed network on a small scale. NETGEAR's GS116 Copper Gigabit Ethernet Switch lets you build a system that can move even very large files across your network instantly - up to 2000Mbps on each port. The standards-based GS116 helps to protect customers' existing and future network infrastructure investments by painlessly integrating other 10, 100, 1000 devices as well as honoring layer 2 802.1p priority tags. Packed with ease-of-use features, this adaptable switch supports either PC or Macintosh operating systems. The compact size makes it ideal for home, small office, workgroups, departments and conference room environments. Its durable metal case has no fan for silent operation.
Customer Rating
5
Switch
on July 22, 2021
Posted by: Soundguy
Verified Purchase:Yes
Excellent product. Does the job well. I only wish that the ethernet ports was located on the back of the unit.
Length of ownership: 341
Mobile Submission: true
I would recommend this to a friend!
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0points
0of 0voted this as helpful.
Take the Force with you in Star Wars Jedi: Fallen Order for the PlayStation 4. Lightsaber skills acquired through Jedi training prepare you for combat against Imperial forces, and the company of a droid, pilot and former Jedi Knight provides an exciting adventure. Explore a vast galaxy of diverse environments with the action-adventure gameplay of Star Wars Jedi: Fallen Order.
Posted by: Soundguy
Verified Purchase:Yes
The game was fun to play. The only downside is that after finishing the game, I thought you would have all of your abilities and upgrades when replaying, but you don't.
Length of ownership: 337
Mobile Submission: true
I would recommend this to a friend!
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0points
0of 0voted this as helpful.
Brio 4K is an advanced webcam that helps you meet like a pro in every video call. Stream crystal-clear video up to 4K with beautiful colors and RightLight 3 auto light correction, or get up to 90 fps high frame rates at 720p. Also features autofocus, adjustable field of view, and 5x digital zoom. Brio 4K is certified for Zoom, and Google Meet, enables fast and secure facial recognition for Windows Hello, and is compatible with other popular applications. Low-carbon aluminum for camera housing and a minimum 38% post-consumer recycled plastic in the plastic components makes Brio 4K a choice you~ll feel good about.
Posted by: Soundguy
Verified Purchase:Yes
Very good camera. I need to upgrade my computer to truly take advantage of the video quality.
Length of ownership: 134
Mobile Submission: true
I would recommend this to a friend!
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0of 0voted this as helpful.
Help safeguard your cherished memories effortlessly with the easystore portable hard drive. Designed for your on-the-go lifestyle, this compact device offers seamless plug-and-play connectivity. Preserve your photos, videos, and important files with ease, thanks to the included backup software. Your memories deserve exceptional protection, and easystore helps ensure that every precious moment is seamlessly stored, so you can relive them whenever, wherever.
Posted by: Soundguy
Verified Purchase:Yes
This hard drive works as advertised. I just wish it was compatible with Playstation 3.
Length of ownership: 70
Mobile Submission: true
I would recommend this to a friend!
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