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ThunderHawk
 
 
 
ThunderHawk's stats
 
  • Review count
    19
  • Helpfulness votes
    17
  • First review
    December 22, 2018
  • Last review
    September 12, 2025
  • Featured reviews
    0
  • Average rating
    5
 
  • Review comment count
    2
  • Helpfulness votes
    2
  • First review comment
    May 23, 2020
  • Last review comment
    October 3, 2020
  • Featured review comments
    0
 
Questions
  • Question count
    0
  • Helpfulness votes
    0
  • First question
    None
  • Last question
    None
  • Featured questions
    0
 
  • Answer count
    38
  • Helpfulness votes
    25
  • First answer
    December 22, 2018
  • Last answer
    September 12, 2025
  • Featured answers
    0
  • Best answers
    6
 
 
ThunderHawk's Reviews
1 2 >>
 
Your My Best Buy Total~ membership provides the ultimate peace of mind. We have your back with protection plans, including AppleCare+ and 24/7 Geek Squad~ tech support. Save time and money with exclusive prices on thousands of items and free 2-day shipping. You also enjoy exclusive access to sales, 60-day returns on most products and VIP member support.
 
  • Verified Purchaser
  • Tech Insider Network
Customer Rating
5 out of 5
5
Total Membership has its benefits
on September 12, 2025
Posted by: ThunderHawk
Verified Purchase:Yes
I always think I’m not going to renew this Total Membership plan, but then I end up buying something and since I have the Total Membership, I don’t have to buy a protection plan. Then recently, because I have this membership plan, upon buying a Samsung refrigerator, I got an additional $850 off! So maybe I’ll keep this plan around for a while.
Mobile Submission: True
I would recommend this to a friend!
0points
0of 0voted this as helpful.
 
Counter Depth 3-Door French Door Refrigerator reinvents water and ice the way you want it with Samsung~s AutoFill Water Pitcher and Dual Ice Maker with cubed ice and Ice Bites
 
  • Verified Purchaser
  • Tech Insider Network
Customer Rating
5 out of 5
5
Samsung Bespoke Counter Depth Refrigerator
on September 12, 2025
Posted by: ThunderHawk
Verified Purchase:Yes
Was looking at the 30” cu ft version, but my wife preferred the counter depth one (24 cu. ft). The biggest difference is the inside depth of the refrigerator. Otherwise, the interior is almost exactly the same layout, except the 30 cu ft has a water dispenser in the door, while the 24 cu ft version has a water pitcher inside the door. However, over time I have notice the counter depth refrigerator’s interior shelving is not as sturdy as its larger brother’s. By that I mean the shelving structure seems to be a little flimsy compared to the larger 30 cu ft version. The two ice trays, that are in the freezer, are a great feature. It has two separate ice trays that produce two different size ice cubes and you just scoop the cubes up with the included ice scoop, that sits in its own little compartment. It’s a good refrigerator, but I wish I would have gotten the 30 cu ft version.
Length of ownership: 29
Mobile Submission: True
I would recommend this to a friend!
Storage Capacity
5 out of 5
5
Quality
5 out of 5
5
0points
0of 0voted this as helpful.
 
The redesigned 11-inch iPad Air is supercharged by the incredibly fast Apple M2 chip. It features a stunning Liquid Retina display, a new landscape camera perfect for FaceTime and video calls, and superfast Wi-Fi 6E. And it works with the new Apple Pencil Pro and Magic Keyboard, so you can multitask, study, work, play, and create from anywhere.
 
  • Verified Purchaser
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
5 out of 5
5
iPad 11” Air
on January 15, 2025
Posted by: ThunderHawk
Verified Purchase:Yes
This iPad was purchased as a gift. I debated between the 13” iPad Air and the 11” iPad Air (I have a 12.9” iPad Pro). I went with the 11” iPad because I felt it would be easier to hold and the smaller screen still allowed for ample display. I realize there are additional features that come with the 13” model, but since this iPad is going to be used for reading email and surfacing the web, I believe the smaller size offered more benefits over a larger screen. For someone thinking of replacing their laptop with an iPad, I would definitely go with the 13” model.
Length of ownership: 33
Mobile Submission: True
I would recommend this to a friend!
Battery Life
5 out of 5
5
Display
5 out of 5
5
Durability
5 out of 5
5
+1point
1of 1voted this as helpful.
 
Take in every moment with breathtaking 4K Ultra HD on this 50-inch screen. It~s equipped with DTS Studio Sound to create realistic and immersive audio. Access live over-the-air channels and streaming~and control it all with your voice. Ask Alexa to launch apps, search for titles and more. Experience the affordable, yet high-performing Insignia NS-50F301NA24 50" Class F30 Series LED 4K UHD Smart Fire TV.
 
  • Verified Purchaser
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
5 out of 5
5
Smart TV for a reasonable price.
on March 23, 2024
Posted by: ThunderHawk
Verified Purchase:Yes
This TV was purchased as a gift. While it’s not an expensive TV by today’s standards, it has a lot of features found on more expensive TVs. It’s a smart TV, which was important, as it’s being used with WiFi (no cable hookup) using apps for selecting what’s watched on the TV. It has a backlit-LCD screen, vs side lit. Resolution is 2160P. This 50” smart TV, for a very reasonable price, was perfect for the reason it was purchased.
Length of ownership: 28
Mobile Submission: True
I would recommend this to a friend!
Picture Quality
5 out of 5
5
Sound Quality
5 out of 5
5
Brightness
5 out of 5
5
0points
0of 0voted this as helpful.
 
Help text look crisp and clean with this HP Original 962 black ink cartridge. The fade-resistant ink keeps important documents easy to read, even after extended periods of time. This HP Original 962 black ink cartridge can produce up to 700 pages before needing to be replaced for added convenience.
 
  • Verified Purchaser
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
5 out of 5
5
HP Ink Cartridges
on September 16, 2023
Posted by: ThunderHawk
Verified Purchase:Yes
While there are a lot of different inks on the market, HP ink cartridges are always of the highest quality. The cartridges are specially designed to work with each printer family. The cartridges contain the “brains” that control each micro drop of ink that’s placed on the paper.
Length of ownership: 52
Mobile Submission: True
I would recommend this to a friend!
Ease of Use
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
0points
0of 0voted this as helpful.
 
Make printing projects simple with this three-pack of HP Original 962 CMY ink cartridges. The 700-page print yield makes these cartridges ideal for small businesses with regular print jobs. This three-pack of HP Original 962 CMY ink cartridges comes with all the colors needed to produce brilliant photos and other documents.
 
  • Verified Purchaser
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
5 out of 5
5
HP Ink Cartridges
on August 19, 2023
Posted by: ThunderHawk
Verified Purchase:Yes
People think ink is ink and it doesn’t matter what one purchases, cost being the main factor. But there can be subtle differences in ink quality. HP ink is “formulated” to be high quality ink. The HP ink cartridges have built into them the “smarts” to control each micro dot of ink that is put on the surface of a medium and specifically designed to work with its respective HP family printer class.
Length of ownership: 24
Mobile Submission: True
I would recommend this to a friend!
Ease of Use
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
0points
0of 0voted this as helpful.
 
Dive into our most brilliantly intense 4K experience, powered by Quantum Matrix Technology. By using precision Mini LEDs to create a wide range of color and contrast, rich details are revealed. Marvel at all that emerges from your darkest and brightest scenes thanks to 14 bit processing for deep blacks and over a billion shades of color. From daytime sports to movie night, your picture amazes in any light with AI processing that expertly upscales content to 4K and refines your Smart Hub and sound.
 
  • Verified Purchaser
  • My Best Buy® Member
  • Tech Insider Network
Customer Rating
5 out of 5
5
Samsung 65” QN90B
on December 2, 2022
Posted by: ThunderHawk
Verified Purchase:Yes
The QN90B TV has a beautiful picture. Very crisp and clear. The colors are true, and IMO, black tones are as good as those found on an OLED TV. However, I am not a person who requires everything be absolutely perfect. The one issue I have with this TV is the sound. There is a sound adjustment found in the main menu under General & Privacy > Intelligent Mode Settings > Intelligent Mode > Adaptive Sound+ setting. With this setting ON, it’s supposed to analyze your viewing environment and optimize the sound accordingly. I found I get better sound quality (clearer voices) with this option set to OFF. There are other settings I wish I had access to, but they’re greyed out and not available for changing. Bottom line, this is a wonderful TV and if you decide to purchase it, you won’t be sorry.
Length of ownership: 22
Mobile Submission: True
I would recommend this to a friend!
Picture Quality
5 out of 5
5
Sound Quality
4 out of 5
4
Brightness
5 out of 5
5
+1point
1of 1voted this as helpful.
 
Apple Watch Series 6 lets you measure your blood oxygen level with a revolutionary new sensor and app.~ Take an ECG from your wrist.~ See your fitness metrics on the enhanced Always-On Retina display, now 2.5x brighter outdoors when your wrist is down. Set a bedtime routine and track your sleep. And reply to calls and messages right from your wrist. It~s the ultimate device for a healthier, more active, more connected life.
 
  • Verified Purchaser
  • My Best Buy® Elite Member
  • Tech Insider Network
Customer Rating
5 out of 5
5
Apple Watch - Series 6
on July 9, 2021
Posted by: ThunderHawk
Verified Purchase:Yes
This watch is pretty amazing. From the different watch faces, to the apps, to the medical benefits. It’s really like wearing your iPhone on your wrist. I bought this for my wife because when she has her iPhone in her purse, I can’t get a hold of her. Now, I can call her cell and she answers her watch. Btw, I didn’t get the cellular model. Since this was for my wife, I knew she wouldn’t want an additional phone number to deal with. The watch size is 44mm. I was concerned it might be too big for her wrist, but she says it’s not. My wife believes this is the better size for viewing whatever is displaying on the watch. The watch color is Rose, which matches her iPhone and MacBook Air.
Length of ownership: 211
Mobile Submission: true
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Ease of Use
5 out of 5
5
0points
0of 0voted this as helpful.
 
Protect the delicate components of your computer setup with this CyberPower Systems standby UPS system. This uninterruptible power supply adds a layer of defense against surges, spikes and sags, keeping circuits from overloading and electronics from burning out. Offering eight standard outlets and battery backup, this CyberPower Systems standby UPS system provides space for connecting your PC, printer, scanners and other devices to a reliable power supply.
 
  • Verified Purchaser
  • My Best Buy® Elite Member
  • Tech Insider Network
Customer Rating
5 out of 5
5
CyberPower 650VA for WiFi backup
on July 9, 2021
Posted by: ThunderHawk
Verified Purchase:Yes
I bought this UPS in order to keep my WiFi system (Orbi RBR50 and Frontier router/modem) functioning during a power outage. As it turns out, we had an outage about a week later and the the devices remained powered up. I plan to purchase another one for the Orbi satellite. In addition, this CyberPower device is pretty identical to another well known UPS, but at a better price point, so I decided to try the CyberPower 650VA. The CyberPower device also has a lower profile than the other well known UPS. They’re both good products.
Length of ownership: 30
Mobile Submission: true
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Ease of Use
5 out of 5
5
+1point
1of 1voted this as helpful.
 
Made from a custom high-performance fluoroelastomer, the Sport Band is durable and strong, yet surprisingly soft. The smooth, dense material drapes elegantly across your wrist and feels comfortable next to your skin. An innovative pin-and-tuck closure ensures a clean fit.
 
  • Verified Purchaser
  • My Best Buy® Elite Plus Member
  • Tech Insider Network
Customer Rating
5 out of 5
5
Watch band for Apple Watch, series 6.
on January 30, 2021
Posted by: ThunderHawk
Verified Purchase:Yes
Bought an Apple rose color watch for my wife. The additional watch band, which was a bonus for ordering the watch, is a perfect color to complement the rose color watch case. In reality, it’s a watch band. It does the job of keeping the watch on one’s wrist. Would recommend this band and color, if you’re looking for a pale colored watch band.
Length of ownership: 45
Mobile Submission: true
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Ease of Use
5 out of 5
5
0points
0of 0voted this as helpful.
 
ThunderHawk's Review Comments
 
Get an immersive viewing experience with this 55-inch Samsung QLED Q70T Series Smart TV. The 4K UHD resolution ensures accurate color reproduction, while the Tizen OS provides access to popular streaming services. This Samsung QLED Q70T Series Smart TV features a wide viewing angle so you can watch it comfortably from multiple sitting positions.
 
Overall4 out of 54 out of 5
Great image but system has some glitches
By Ogura
The overall quality of the TV is great! 4k movies and Netflix are awesome on it.
One thing that is not good is that the Samsung system sometimes crashes and the TV has to be rebooted.
Customer Avatar
ThunderHawk
Have not had your issue
May 23, 2020
I have had the Samsung QLED, 75QN70R model, since May, 2019. I have not ever had the TV crash, nor have I ever had to reboot the TV to clear an issue. I hope you took this issue up with BB, or even returned it. BTW, I did purchase the 5 year protection plan, which added considerable cost to the TV purchase.
0points
0of 0voted this comment as helpful.
 
The 12.9-inch iPad Pro features an immersive, edge-to-edge Liquid Retina display.~ The new pro cameras, Wide and new Ultra Wide, combined with the all-new LiDAR Scanner enable entirely new experiences in the next generation of augmented reality (AR) apps. A12Z Bionic chip for powering essential apps and graphics-intensive games. Support for the new Magic Keyboard with trackpad~ and Apple Pencil.~ All-day battery life.~ And access to millions of apps on the App Store to transform iPad Pro into anything you need, anywhere you need it.
 
Overall1 out of 51 out of 5
Not what I expected
By Garl7
I am unable to use this NEW iPad. I have no idea how it works. I am also not happy that there is a new connector. I want to return this product.
Customer Avatar
ThunderHawk
San Diego, CA
Why'd you buy it?
October 3, 2020
What did you think you were buying? Do you know what tablets are? Yes, it does use a different type of connector from some of the other models. It uses the same type of connector (USB-C) as the latest MacBook Air uses, for instance. You should have done your homework before you bought this tablet. Mine works great, but *I* know how to use it. Have someone show you how to use it. Once you understand how a tablet works, you'll enjoy using it. Guaranteed!
+2points
2of 2voted this comment as helpful.
 
ThunderHawk's Questions
 
ThunderHawk has not submitted any questions.
 
ThunderHawk's Answers
<< 1 2 3 4
 
Safeguard your A/V devices with this Rocketfish surge protector, which features 2 outlets with 1500 joules of protection to protect connected wall chargers and devices against power surges and spikes. The low-profile design is ideal for placement behind your flat-panel TV.
 

If I plug this into the bottom plug of an outlet, will I still be able to plug another item into the 3 prong plug in the top of the outlet?

Yes you will. In fact, the top of the surge protector doesn’t completely cover the top of the bottom outlet.
6 years, 11 months ago
by
ThunderHawk
 
Safeguard your A/V devices with this Rocketfish surge protector, which features 2 outlets with 1500 joules of protection to protect connected wall chargers and devices against power surges and spikes. The low-profile design is ideal for placement behind your flat-panel TV.
 

What financial protection for my TV and sound bar is there. I do not mean the surge protector itself-that's only 15.00 I am concerned about the $3000 TV/$700 sound bar. How long is the warranty as I am hanging the tv and don't want to remove yearly

TJ, the back of the Rocketfish surge protector packaging states: $50,000 Connected equipment liability. Certain restrictions apply. See www.rocketfishproducts.com for details. (I have not gone to the website to check on length of warranty.)
6 years, 11 months ago
by
ThunderHawk
 
Orbi Whole Home WiFi System delivers up to 3.0Gbps high-performance WiFi. Sleek, modern design with high-gain internal antennas for up to 5,000 square feet of coverage. FastLane3 Technology creates a dedicated Tri-Band WiFi for seamless 4K streaming and gaming everywhere in your home. Keep a single WiFi name for uninterrupted connections as you move from room-to-room. Circle Smart Parental Controls runs on Orbi Routers for a smart way for families to manage content and time online, on any connected device. Provide internet access to guests without sharing your personal network password. Orbi is ready right out of the box and compatible with your ISP. Just use the Orbi app to get started with better WiFi, everywhere in minutes.
 

Can you connect the satellites to the main router with an ethernet cable? If yes - is this better and faster than a wifi connection?

Yes, you can connect the satellites to the router via an Ethernet cable. The reason for doing this is for a more reliable connection. However, if you have a good WiFi connection, you may not notice any appreciable difference between the two options.
7 years ago
by
ThunderHawk
 
Orbi Whole Home WiFi System delivers up to 3.0Gbps high-performance WiFi. Sleek, modern design with high-gain internal antennas for up to 5,000 square feet of coverage. FastLane3 Technology creates a dedicated Tri-Band WiFi for seamless 4K streaming and gaming everywhere in your home. Keep a single WiFi name for uninterrupted connections as you move from room-to-room. Circle Smart Parental Controls runs on Orbi Routers for a smart way for families to manage content and time online, on any connected device. Provide internet access to guests without sharing your personal network password. Orbi is ready right out of the box and compatible with your ISP. Just use the Orbi app to get started with better WiFi, everywhere in minutes.
 

Do I need a smart phone to download the app to make this work?

I used the Orbi app to set up my RBK50 system. However, you can go to orbilogin.com and create an account and set up your system. BTW, you’ll need to do the orbilogin thing to make any configuration changes to the Orbi router.
7 years ago
by
ThunderHawk
 
Orbi Whole Home WiFi System delivers up to 3.0Gbps high-performance WiFi. Sleek, modern design with high-gain internal antennas for up to 5,000 square feet of coverage. FastLane3 Technology creates a dedicated Tri-Band WiFi for seamless 4K streaming and gaming everywhere in your home. Keep a single WiFi name for uninterrupted connections as you move from room-to-room. Circle Smart Parental Controls runs on Orbi Routers for a smart way for families to manage content and time online, on any connected device. Provide internet access to guests without sharing your personal network password. Orbi is ready right out of the box and compatible with your ISP. Just use the Orbi app to get started with better WiFi, everywhere in minutes.
 

Does this system create WiFi in your apt or is it just a booster to another internet provider?

The Orbi is a router and creates a “WiFi mesh”. It is not a WiFi booster. If you live in an apartment, or small house, you could probably get by with just the router (RBR20), as it covers up to 2000 sq ft. I have the RBK50, (router and satellite) and it covers up to 5000 sq ft. If you have an ISP’s modem or modem/router combo, the Orbi will connect to the ISP’s device via the supplied Ethernet cable.
7 years ago
by
ThunderHawk
 
Orbi Whole Home WiFi System delivers up to 3.0Gbps high-performance WiFi. Sleek, modern design with high-gain internal antennas for up to 5,000 square feet of coverage. FastLane3 Technology creates a dedicated Tri-Band WiFi for seamless 4K streaming and gaming everywhere in your home. Keep a single WiFi name for uninterrupted connections as you move from room-to-room. Circle Smart Parental Controls runs on Orbi Routers for a smart way for families to manage content and time online, on any connected device. Provide internet access to guests without sharing your personal network password. Orbi is ready right out of the box and compatible with your ISP. Just use the Orbi app to get started with better WiFi, everywhere in minutes.
 

Will Orbi pair with Centery Link routers? Also what is the maximum range you can each piece from the router? and can I place one of them outside under cover?

It will. However, you should google Orbi and CenturyLink because there are various topics that should be understood.

I have the satellite about 30’ away from the router (RBR50) and have not experienced any connection issues. However, it does depend on your home’s structure. While 30’ is not a problem for me, it could be for someone else, requiring the satellite to be placed at only 25’, for instance, from the router.

Netgear says this system is for indoor use. Period. If you have a covered patio, protecting the satellite from getting wet, you probably could place it outside. However, with the RBK50’s coverage up to 5000 sq ft, there probably isn’t a need to place the satellite outside.
7 years ago
by
ThunderHawk
 
iPhone XS Max features a 6.5-inch Super Retina display with custom-built OLED panels for an HDR display that provides the industry's best color accuracy, true blacks, and remarkable brightness.~ Advanced Face ID lets you securely unlock your iPhone, log in to apps, and pay with just a glance. The A12 Bionic chip with next-generation Neural Engine uses real-time machine learning to transform the way you experience photos, gaming, augmented reality, and more. A breakthrough 12MP dual-camera system takes your portraits to the next level with Portrait mode, Portrait Lighting, enhanced bokeh, and all-new Depth Control. Water resistance.~ And iOS 12 ~ the most advanced mobile operating system ~ with powerful new tools that make iPhone more personal than ever.
 

How would you compare the battery life of the 10 XS max to other phones. My 6s Dies so fast and i am well over due for an update. I have heard leaving your phone on the charger over time wears the overall battery performance down too?

I had an iPhone 6 before getting the XS Max. I think I get an extra day before I have to recharge the phone. But it really depends on the amount of usage. On your phone, have you gone into Settings >Battery >Battery Health? If it's less than 80%, you may need a new battery. Apple is replacing the iPhone 6's battery for $29 until Dec. 31, 2018. I took my 6 in for a battery replacement. The Battery Health on it was 78% I believe, which meant it could only charge up to 78% of what a new battery could charge at (100%). Also, if you have Background Refresh option on, (Settings >General >Background App Refresh) try turning it OFF or if on, only select the Apps you believe absolutely need to be refreshed in the background. My wife was complaining about this same problem (needing to recharge her iPhone 6 daily). Once she turned OFF this option, she didn't have to recharge her phone every day.
7 years, 5 months ago
by
ThunderHawk
 
iPhone XS Max features a 6.5-inch Super Retina display with custom-built OLED panels for an HDR display that provides the industry's best color accuracy, true blacks, and remarkable brightness.~ Advanced Face ID lets you securely unlock your iPhone, log in to apps, and pay with just a glance. The A12 Bionic chip with next-generation Neural Engine uses real-time machine learning to transform the way you experience photos, gaming, augmented reality, and more. A breakthrough 12MP dual-camera system takes your portraits to the next level with Portrait mode, Portrait Lighting, enhanced bokeh, and all-new Depth Control. Water resistance.~ And iOS 12 ~ the most advanced mobile operating system ~ with powerful new tools that make iPhone more personal than ever.
 

I bought an iPhone xs phone and I want to exchange it to xs max..how much they will charge me? Thank you

If my memory serves me correctly, you have 14 days to exchange and there is a $35 restocking fee.
7 years, 5 months ago
by
ThunderHawk