Because with all HP printers that have multiple cartridges (color and black), the printer will only operate whan all cartridges are in good working order. It doesn't know whether you have chosen greyscale via the "advanced options" from the print page - as that is software related and this is a hardware related issue.
You just have to live with it. Also.. all cartridges are now date coded which is embedded in the strip on the cartridge. So.. even if the cartridge might not be out of ink, if it goes past the "expiration date" for that cartridge, you are forced to replace it. That is because the ink gets sludgy and dried as it gets old, and it will destroy your print heads. If that happens, toss the printer and buy a new one.
So, go ahead and use those color print setting now and then so that at least you get your use out of the colored inks - OR.. upgrade to a non-color laser printer and you won't have to worry about it. You do get more pages printed with lasers, but the cost of the printer and of the laser cartridges are a little higher in cost. You have to decide which is better for you.. Good Luck
10 years, 3 months ago
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Posted by:
LadydocinAz
from
mesa, arizona