FALLING
I bought it in january 2014. My WD fall down, and now I cant get access to the data, what can I do? I live in Argentina! Thanks for your help! This is the product I bought: WD - My Passport Ultra external disc USB 30 de 2 TB - black - WDBMWV0020BBKNESN
If you stored the data onto your WD storage unit the data is secured. In order to access the information, you may have to export/import the information back into specific programs. In other words, if you open WORD or EXCEL programs, go to the import/export file and attempt to rebuild your files that way. Secondly, if this doesn't work, you may have to access your files from your C:/drive prompts. If you're using a mac, open up iTunes and scroll to see where your WD is connected. If you can highlight the WD unit, right/left click or go to file, in the upper legend to see if you can rebuild or import/export the files back into your computer.
9 years, 2 months ago
by
Posted by:
Liborio
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USA