ronaldb3555
 
 
ronaldb3555's Stats
 
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    1
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  • First Review
    April 15, 2016
  • Last Review
    April 15, 2016
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    2
 
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  • Answer Count
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  • First Answer
    April 15, 2016
  • Last Answer
    April 15, 2016
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ronaldb3555's Reviews
 
 ARRIS - SURFboard eXtreme N300 Dual-Band Router with DOCSIS 3.0 Cable Modem - Black
ARRIS - SURFboard eXtreme N300 Dual-Band Router with DOCSIS 3.0 Cable Modem - Black
This ARRIS SURFboard cable modem uses DOCSIS 3.0 technology to ensure speed that lets you surf the Web and download videos, music and images with ease. The integrated wireless network (802.11n) is backward compatible with 802.11b/g access points
 
not as good as it should be
Customer Rating
2.0 out of 5
2.0
Posted by: ronaldb3555
on April 15, 2016
It has been a month now since I purchased this, so I think it is ok to leave a review now. I have to say that I would not recommend this modem. It was ok to set up. It worked ok for the first week or so. Thats when things started to fall apart. Could not get WiFi on any devise in the house. The signal was there, all the devices said the signal was good or strong, but could not connect. Here we go. Unplug the modem, plug it back in, good signal for a while, maybe 2 or 3 days, unplug the modem again, plug it back in, maybe get a signal, maybe not. Call tech support, they have me change channels to a lesser used one, reconnect for a while, maybe a day or two, no signal again, over and over we go. Im sorry, there is a signal. Again a good or strong signal that all my devices see, but can not connect too, until I unplug and reset or get into the modems setup and change channels evey day or two or maybe even three if im lucky. This is not good. No good at all. If I could find the receipt for this thing, I would have brought it back to the store after the second or third time, but of course I can't find it so I am on my 12th or 13th time in playing with this thing now. The only reason I even give it 2 stars is because it does have a good signal when it does work. Sorry. Something that costs this much should actually, you know, "Work". It's not like I went out and bought the cheapest modem on the shelf. This was the 2nd most expensive one there. And it did have some good reviews out there, but it did have some warnings too, and this was one of those warnings. So beware if this is the modem you decide on.
No, I would not recommend this to a friend.
Verified Purchaser:Yes
My Best Buy number: 0322698114
My Best Buy number: 0322698114
Mobile Submission: True
+1point
1out of 1found this review helpful.
 
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ronaldb3555's Answers
 
 ARRIS - SURFboard eXtreme N300 Dual-Band Router with DOCSIS 3.0 Cable Modem - Black
ARRIS - SURFboard eXtreme N300 Dual-Band Router with DOCSIS 3.0 Cable Modem - Black
This ARRIS SURFboard cable modem uses DOCSIS 3.0 technology to ensure speed that lets you surf the Web and download videos, music and images with ease. The integrated wireless network (802.11n) is backward compatible with 802.11b/g access points
 

How to use it with an external router?

I connected this device with a seperate ac router to get better speed.But the connection from the new router gets unstable after every 2/3 days. How can I fix this issue?
Trust me. Read my review. Your connection would get unstable every 2 or 3 days anyway. Mine gets unstable every 2 or 3 days also. Can't get anything to connect until I unplug and reset the modem. I don't have a 2nd router, it is just the way this thing is. No good. Sorry.
8 years, 2 months ago
by
Posted by: 
ronaldb3555
 
 ARRIS - SURFboard eXtreme N300 Dual-Band Router with DOCSIS 3.0 Cable Modem - Black
ARRIS - SURFboard eXtreme N300 Dual-Band Router with DOCSIS 3.0 Cable Modem - Black
This ARRIS SURFboard cable modem uses DOCSIS 3.0 technology to ensure speed that lets you surf the Web and download videos, music and images with ease. The integrated wireless network (802.11n) is backward compatible with 802.11b/g access points
 

Does this have any ports to plug in Ethernet cables to hook up non wireless devices

Yes. 4 ports
8 years, 2 months ago
by
Posted by: 
ronaldb3555