can I get a new remote ?
my dog ate my remote and now I can't do channel scans or control my volume. I purchased 2 after market -universal remotes and neither one works with my insignia converter box
I commiserate with you. My dog thought TV remotes were toys, too and I was able to replace them on the market. My dog has since passed and if I could not replace the remote for the converter by Insignia the same way, I would call, email or write Insignia for their suggestions.