ali12
ali12's Stats
- Review Count30
- Helpfulness Votes250
- First ReviewFebruary 9, 2015
- Last ReviewJune 19, 2015
- Featured Reviews0
- Average Rating4.4
Reviews Comments
- Review Comment Count4
- Helpfulness Votes1
- First Review CommentDecember 15, 2013
- Last Review CommentApril 22, 2015
- Featured Review Comments0
Questions
- Question Count0
- Helpfulness Votes0
- First QuestionNone
- Last QuestionNone
- Featured Questions0
- Answer Count1
- Helpfulness Votes0
- First AnswerJune 23, 2015
- Last AnswerJune 23, 2015
- Featured Answers0
- Best Answers0
TV Calibration
A professional, ISF (Imaging Science Foundation)-certified Geek Squad Agent will use precision equipment to calibrate your TV, tweaking sharpness, black levels, white levels, brightness, color temperature and more to provide the best possible picture in your home.* The Agent will also create custom presets to complement different room ambiences. This service takes about 2 hours to complete. After completing your order, you will receive a confirmation e-mail that contains a redemption code. You can then schedule your appointment by calling 1-800-GEEK SQUAD (1-800-433-5778) and following the prompts for Home Theater and Installation.** Please print your Geek Squad confirmation e-mail and be ready when the Agent arrives at your chosen location.
so far won't honor money back guarantee
Customer Rating
1.0
When we bought our LG 65" 4k TV we were told to have it calibrated to get the best possible imaging! We waited, set up an appointment and when the Geek Squad came, I mentioned how the imaging was pretty good but expected the imaging to be exceptional after they leave ! The one Geek Squad guy said the LG's have the best true imaging closest to a calibration, (while the other said "I suppose were're doing a calibration of a calibration!!) We were told that LG uses a company that makes calibration equipment and that's why their TV are so good. Well they were calibrating for almost 50 minutes and I said the TV now looks like there is a film over everything and nothing stands out like a 4K TV should!! I was told we could always go back to the original settings that came with the TV (as LG has 7 presets). Now why would we do that after paying $249.00 for a better viewing experience!! I told them over and over again that what they did looks exactly like the preset Cinema mode already set from the factory! I wanted my money back and all the 1-800 Geek Squad number insisted on was a redo and when I asked what happens if we are still not happy was told "They are the Geek Squad"!! 2nd try and same results only now the whites look grey and STILL the APS setting is clearer, sharper and more colorful that what was done!!! Perhaps different calibration equipment is needed for the new 4k TV's to get a crisper cleaner image rather than a dull Cinema mode!!
Now on the phone over an hour with a Geek Squad CSR and their manager and so far they WILL NOT GIVE ME THE 30 DAY MONEY BACK GUARANTEE BECAUSE they say once something is installed there is no refunds BUT I ASKED WHY DOES IT SAY 30 DAY MONEY BACK GUARANTEE RIGHT ON THE BEST BUY SITE??? and of course I get no clear explanation except that if the Geek Squad did something wrong MAYBE something could be done (but I am not holding my breath as I was also told it would take over 72 hours for a call back to answer me!! So I called the men who did the calibration now as the 800 number just offered me another re-do!!! I was then told by the men who came twice to my house once again that LG has the best right out of the box settings and honestly there is little difference with the Cinema mode and the Geek Squad calibration,so now I should go to the Store and try to get my money back!1 After spending almost $7,000 over the last 3 years I am at my wits end and hope the Store Manger stands behind the "30 day money back guarantee" So bottom line if you buy an LG the calibration is really not worth it as the presetting right out of the box are Better than calibration re-do
If I was told this straight up and not told how I NEEDED A CALIBRATION WHEN BUYING THE NEW LG 4K I could saved myself hours of pain and my gut is paying for something not needed!
Now on the phone over an hour with a Geek Squad CSR and their manager and so far they WILL NOT GIVE ME THE 30 DAY MONEY BACK GUARANTEE BECAUSE they say once something is installed there is no refunds BUT I ASKED WHY DOES IT SAY 30 DAY MONEY BACK GUARANTEE RIGHT ON THE BEST BUY SITE??? and of course I get no clear explanation except that if the Geek Squad did something wrong MAYBE something could be done (but I am not holding my breath as I was also told it would take over 72 hours for a call back to answer me!! So I called the men who did the calibration now as the 800 number just offered me another re-do!!! I was then told by the men who came twice to my house once again that LG has the best right out of the box settings and honestly there is little difference with the Cinema mode and the Geek Squad calibration,so now I should go to the Store and try to get my money back!1 After spending almost $7,000 over the last 3 years I am at my wits end and hope the Store Manger stands behind the "30 day money back guarantee" So bottom line if you buy an LG the calibration is really not worth it as the presetting right out of the box are Better than calibration re-do
If I was told this straight up and not told how I NEEDED A CALIBRATION WHEN BUYING THE NEW LG 4K I could saved myself hours of pain and my gut is paying for something not needed!
No, I would not recommend this to a friend.
My Best Buy number: 2815980188
+181points
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![Iron Man 2 [Blu-ray/DVD] [Includes Digital Copy] [2010]](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/1659/1659555_sa.jpg)
Iron Man 2 [Blu-ray/DVD] [Includes Digital Copy] [2010]
good movie
Customer Rating
5.0
like iron Man it isn't in 3D but still a good plot and good audio!
Fortunately the last movei Iron Man 3 is in 3d
Fortunately the last movei Iron Man 3 is in 3d
I would recommend this to a friend!
My Best Buy number: 2815980188
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![Iron Man [Blu-ray] [2008]](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/1659/1659494_sa.jpg)
Iron Man [Blu-ray] [2008]
great movie
Customer Rating
5.0
good story and great addition to your Marvel collection! It's a pity it isn't in 3d as so many of the other movies are in, but still it's great to have
I would recommend this to a friend!
My Best Buy number: 2815980188
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Lowepro - 5.0 Navi Case for Most 5" GPS
Keep your GPS safe during periods of inactivity with this case that features dual zipper pulls for horizontal or vertical access. The compact body fits easily in a glove compartment or on a center console.
fits perfectly
Customer Rating
5.0
this fits my Garmin perfectly and protects it better than most
I would recommend this to a friend!
My Best Buy number: 2815980188
0points
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Lowepro - Geneva 10 Camera Case - Black
Keep your digital camera protected against bumps and drops with this Genvea 10 camera case, featuring a polyester and nylon exterior.
great case
Customer Rating
4.0
light portable and good protection for camera plus memory can be stored easily
I would recommend this to a friend!
My Best Buy number: 2815980188
0points
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Canon - PowerShot ELPH 115 IS 16.0-Megapixel Digital Camera - Blue
Capture crystal-clear photos and videos with this Canon PowerShot ELPH 115 IS 16.0-megapixel digital camera that features a 1/2.3" CCD image sensor for stunning detail. Optical image stabilization minimizes shake and vibration for ideal shots.Memory card sold separately.
great little camera
Customer Rating
5.0
if you need a camera just for flicks while you are out this is great!! It's light easy to use and produces great picks!! I haven't used the video part yet but I am sure that will be fine too!
I would recommend this to a friend!
My Best Buy number: 2815980188
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![Coraline [2 Discs] [3D] [Blu-ray/DVD] [Blu-ray/Blu-ray 3D/DVD] [2009]](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/1738/1738058_sa.jpg)
Coraline [2 Discs] [3D] [Blu-ray/DVD] [Blu-ray/Blu-ray 3D/DVD] [2009]
3d is good but
Customer Rating
4.0
a little bizarre of a plot and really not a children's movie
I would recommend this to a friend!
My Best Buy number: 2815980188
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![Marvel's The Avengers [4 Discs] [Includes Digital Copy] [3D] [Blu-ray/DVD] [Blu-ray/Blu-ray 3D/DVD] [2012]](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/5970/5970282_sa.jpg)
Marvel's The Avengers [4 Discs] [Includes Digital Copy] [3D] [Blu-ray/DVD] [Blu-ray/Blu-ray 3D/DVD] [2012]
great movie
Customer Rating
5.0
wonderful plot, audio and best of all 3d effects you'll love it
I would recommend this to a friend!
My Best Buy number: 2815980188
0points
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![Tim Burton's The Nightmare Before Christmas [20th Anniversary Edition] [3D] [Blu-ray] [Blu-ray/Blu-ray 3D] [1993]](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/1588/1588111_sa.jpg)
Tim Burton's The Nightmare Before Christmas [20th Anniversary Edition] [3D] [Blu-ray] [Blu-ray/Blu-ray 3D] [1993]
good effects
Customer Rating
5.0
a bizarre movie but great 3d and audio not really a family movie but good for adults
I would recommend this to a friend!
My Best Buy number: 2815980188
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![Ice Age 3: Dawn of the Dinosaurs [4 Discs] [Includes Digital Copy] [3D] [Blu-ray/DVD] [Blu-ray/Blu-ray 3D/DVD] [2009]](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3003/3003809_sa.jpg)
Ice Age 3: Dawn of the Dinosaurs [4 Discs] [Includes Digital Copy] [3D] [Blu-ray/DVD] [Blu-ray/Blu-ray 3D/DVD] [2009]
good effects and ok audio
Customer Rating
5.0
very good 3d effects and good audio a nice family picture everyone will be happy with
I would recommend this to a friend!
My Best Buy number: 2815980188
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ali12's Answers
TV Calibration
A professional, ISF (Imaging Science Foundation)-certified Geek Squad Agent will use precision equipment to calibrate your TV, tweaking sharpness, black levels, white levels, brightness, color temperature and more to provide the best possible picture in your home.* The Agent will also create custom presets to complement different room ambiences. This service takes about 2 hours to complete. After completing your order, you will receive a confirmation e-mail that contains a redemption code. You can then schedule your appointment by calling 1-800-GEEK SQUAD (1-800-433-5778) and following the prompts for Home Theater and Installation.** Please print your Geek Squad confirmation e-mail and be ready when the Agent arrives at your chosen location.
Is the Calibration Service I purchased, truly "good for life"?
I plan on moving within the next year and want to ensure my new 4K purchase can indeed be calibrated now (after 100-15 hours of use of course) and again once I move and the TV is in a new environment.
Just an FYI I went to the store and the manager (no questions) gave me a full refund on the calibration!!)So once again by buying an LG TV you do not need the calibration done as the presets are just as good or better!
8 years, 10 months ago
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